The store consistently delivers on quality products and robust equipment that satisfy customers, with many noting sturdy construction, protective features, and stylish designs that meet expectations. Communication and customer service are highlighted as responsive and helpful, with several accounts praising prompt replies, adjustments like color changes, and courteous support. Delivery and fulfillment are reliable in many cases, with speeds ranging from fast to reasonable, timely packaging, and updates that keep customers informed, while a few long waits are offset by the overall satisfaction with the products. Overall, customers repeatedly commend the reliability, quality, and service, expressing strong willingness to buy again and recommend the store.
All reviews
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Products were shipped out superfast and I received them in a timely manner. The pants I ordered are super comfortable. I have relied on and will continue to rely on Black Armoury to get me into HEMA and now keep me in HEMA with all the equipment I need.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Customer service is attentive and products are impeccably protected for shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Excellent service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2020
ordering was easy, information was good. it took a long time for them to ship, but when they shipped it came quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/08/2020
Flawless shopping experience.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2020
Nothing to report, item conforms to the description, well packaged, nothing special to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Product shipped quickly, well packaged. Good delivery tracking. Even if the final relay point is not the one indicated in the preferences, the information emails avoid any surprises.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Fast service, attentive staff and very professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Received quickly and super quality!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Great item. Fast shipment. Just perfect. Will order again if needed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
Not bad at all! Nice selection of equipment, site is easy to manage. Delivery was fast which is a huge plus.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Excellent quick efficient service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2020
Items arrived very quickly and exactly as described. Good prices and affordable shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Nice contact, all is well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2020
It all arrived quickly and on the same day. However, it was strange that the haft arrived from a seperate delivery company... I missed that delivery and thought that I'd forgotten to order a haft.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2020
Good page, good service, good tracking.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/06/2020
Very happy with my purchase, item was a reasonable price and postage was excellent. Time to receive item was short as well which was great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2020
Very maneuverable and quite realistic shield
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/07/2020
The service was good, but there is a problem with the products they are selling. Information is incorrect and thus I’m disatisfied with my orders ( arcem hema jacket) and arm protectors. Hema jacket has no shoulder protection. Thus I was hoping the arm protectors will provide it but they don’t cover the colar bone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2020
Great satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2020
Nice webpage. Nice selection of wares.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2020
Excellent service, answering quickly to mails when I had questions, support to help you with the product, etc.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2020
Great product, just as described. Shipping was VERY fast. I made a mistake when ordering, and they emailed me to help out. I will definitely be shopping here again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Perfect in every way, easy navigation and fast service/delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2019
BlackArmoury has great products and even better customer service. What really speaks to me is the philosophy to provide modern martial artists with highly functional equipment by researching traditional forms of protection. Keep up the good work!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/06/2020
Great welcome and kindness and patience for novices. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Everything went very well. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2020
Great service and clear communication. Thanks again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/06/2020
Quick delivery, great goods.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/06/2020
Excellent service - order arrived in 2 deliveries within a few days
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/06/2020
Fast delivery, arrived in perfect condition. Couldn't be happier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
The package had some minor issues with clearing customs, due to lack of information. But all in all good service and the product is great.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2020
Fluid site, perfect order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2019
Order delayed due to a supplier, but follow-up assured by Black Armoury.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2020
Very available telephone service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2020
A very good website, generally fast responses and they really try to make it as easy for you as possible. E.g.: Some parts of my order where delayed quite a bit and they split it up into to orders so that i could receive most of it earlier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Fast, efficient, quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2020
All went very well.
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