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A
Rating: 5 out of 5
Order came extremely fast despite all the current issues and the support team were very helpful when I contacted them Thankyou all very much
Customer reviews of Black Armoury
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 744 published reviews
Summary of reviews
The store consistently delivers on quality products and robust equipment that satisfy customers, with many noting sturdy construction, protective features, and stylish designs that meet expectations. Communication and customer service are highlighted as responsive and helpful, with several accounts praising prompt replies, adjustments like color changes, and courteous support. Delivery and fulfillment are reliable in many cases, with speeds ranging from fast to reasonable, timely packaging, and updates that keep customers informed, while a few long waits are offset by the overall satisfaction with the products. Overall, customers repeatedly commend the reliability, quality, and service, expressing strong willingness to buy again and recommend the store.
All reviews
A
Rating: 5 out of 5
Fast and efficient delivery to the U.S.
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Rating: 5 out of 5
great guys. my order was delayed, so they gave me a left hand plastic dagger. Awesome! thanks guys!
A
Rating: 5 out of 5
Excellent website and professional people.
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Rating: 4 out of 5
Good choice of products. I had some troubles with communication which have now been resolved. Postage costs seem very high
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Rating: 5 out of 5
Fast and delivered on time.
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A
Rating: 3 out of 5
The quality of the product is perfekt, really outstanding. The problem was the service. Delivery time was extremly high (many months) and reaction time on my attempt for contact was too high. Again, swords 5 no even 6 stars if possible
A
Rating: 5 out of 5
I will reorder. The site was praised to me by my son, already a customer.
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Rating: 5 out of 5
Great store with good support and fast shipping
A
Rating: 5 out of 5
Order was delivered very quickly to Oz. Only took just over a week
A
Rating: 5 out of 5
ras.
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Rating: 5 out of 5
Perfect services! Only producing time was a little bit long. (ca. 12 weeks)
A
Rating: 5 out of 5
Top service!
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Rating: 5 out of 5
I'm thoroughly satisfied with the service this seller provided.
A
Rating: 5 out of 5
Excellent product and great customer service. I was waiting on an item during the lockdown and they were very helpful in communicating with me and getting my order to me as quickly as possible.
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Rating: 5 out of 5
It shipped fast and great customer service. Very happy with the products too!
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Rating: 5 out of 5
It's really nice to have a European store that stocks Purpleheart Armoury items. The store shipped fast and everything was nice and tidy.
A
Rating: 5 out of 5
Fast and efficient, for me it's perfect.
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Rating: 5 out of 5
Fast shipping.
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A
Rating: 5 out of 5
fantasic store
A
Rating: 4 out of 5
siempre todo correcto
A
Rating: 5 out of 5
I got exactly what I ordered and it came pretty quickly considering it was an international order.
A
Rating: 5 out of 5
Dealing with Black Armoury has been an absolute pleasure. Their product line is exceptional and their customer service is far better than exceptional, if such a thing exists. I was concerned about their ability to get my gloves to me in the states in a timely manner and then my boyfriend's gloves, of the exact same kind, were delivered in exactly the same number of days as were mine. I had the great pleasure of corresponding with Anthony, from Black Armoury, a few times during this process and he was truly a gem to deal with. My boyfriend is now completely open to doing business with them, which he had been reluctant to do so prior to my fine experience. They are a stellar organization and I have nothing but positives to share about working with them.
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Rating: 5 out of 5
I bought it from Spain. The service was perfect.
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Rating: 3 out of 5
Three month delivery time.
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Rating: 5 out of 5
Very good for finding "re-enactment+++" material..... catalog varies a bit so we often have to search for stuff, but I like this site.
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Rating: 5 out of 5
Our masks could not be shipped on time so they kindly offered to change for available ones with no overcost and sent them on time for the competition (which was ultimately cancelled though...) Thanks a lot !
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Rating: 2 out of 5
Once elivered it was all good, but customer service was bad and even arrogant at times, coupled qith delivery times about 1 month longer than advertised
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Rating: 5 out of 5
Clear, non complicated web site.
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Rating: 5 out of 5
Clear communication. Efficient service.
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Rating: 5 out of 5
No problem. Good quality
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Rating: 5 out of 5
I would never use another store after this! Amazing service
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Rating: 5 out of 5
Good feedback, impeccable deadline management.
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Rating: 3 out of 5
Good selection, pretty slow
A
Rating: 5 out of 5
Particular services and club easily reachable, friendly and proactive for new products.
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Rating: 3 out of 5
They have a good shop and they make good products. In my opinion, the online shop could be generally vastly improved. And there could be a better description about measuring body sizes for custom tailored products, but maybe they already did that :)
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Rating: 5 out of 5
Everything Washington perfect
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Rating: 5 out of 5
Very good, interesting and useful catalogue items, a webpage easy to handle and transparent shop system.
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Rating: 5 out of 5
I actually had a problem during the purchase and staff members immediately helped me, my e-mails were responded within minutes not hours or days. They are very kind and helpful, thanks again.
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Rating: 5 out of 5
Everything was perfect. This is not the first order and it won't be the last! Thank you.
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