Customer reviews of Black Armoury

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 744 published reviews
5 568 76% 4 98 13% 3 33 4% 2 21 3% 1 24 3%

Summary of reviews

The store consistently delivers on quality products and robust equipment that satisfy customers, with many noting sturdy construction, protective features, and stylish designs that meet expectations. Communication and customer service are highlighted as responsive and helpful, with several accounts praising prompt replies, adjustments like color changes, and courteous support. Delivery and fulfillment are reliable in many cases, with speeds ranging from fast to reasonable, timely packaging, and updates that keep customers informed, while a few long waits are offset by the overall satisfaction with the products. Overall, customers repeatedly commend the reliability, quality, and service, expressing strong willingness to buy again and recommend the store.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2019
As always Black Armoury lived up to expectations by providing excellent service and a quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2020
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
one of the best sellers I have ever known
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
Quality products, but I had to wait a while for restocking, which happens frequently for some products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2020
The site is well designed and easy to navigate to where you want to go. Customer service is also helpful. The selection of gear available at Black Armoury is also nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2019
Excellent product arriving when estimated. Will shop again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2020
Delayed delivery. The team took care to contact me.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Ordered on Sunday from the UK, delivery received from France the folling Tuesday - quicker than most UK based companies and especially impressive during COVID lockdown.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2020
Great service overall. Normally I'd give one star less because of the longer time before the goods were shipped but this was compensated by a freebie product with nice communication attached and the current world situation. Keep up the good work!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2019
So mostly they answer your e mails very fast, but sometimes they tend to forget, so you don't get an answer at all. So you have to send multiple e mails to get it answered. The problem I encountered is not gonna happen to you. I ordered a 350 n jacket, but actually wanted a 800 n jacket. My mistake. So two weeks later I told them and the said it is finde. I just have to send them the money that was missing for the 800n version and wrote upgrade in the comment. However I got a 350 n jacket, but I paid for a 800 n one. Blackarmoury was very sorry for that and until the 800 n version was ready they allowed me to use the 350n version until the new one arrives. Though it took four to five months for it to arrive it finally did and I love this jacket. I fits great, it protects and it is pretty easy to move in and mist importantly it looks awesome xD.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Excellent quality. Good packging. Transport was niet cheap.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2019
All good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2020
Very nice product and friendly support!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/11/2019
Very well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2019
Great service and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Easy shopping procedure, quick delivery outside of France. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Package arrived on time and in good condition. Nothing to complain about, perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Fast service. Everything went smoothly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2020
It took some time for the ordered Products to arrive, but that was due to the Corona-lockdown, and not their fault. The Customer-service was friendly and always helpful, i will definately Shop here again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2019
Quick and informative response to inquiries and good delivery. The site could maybe be a bit more informative. regarding products and delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2020
Perfect and fast transaction.
Translated reviews
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
The owner is friendly and helpful, the merchandise fits well and offers good protection, but the information management could be better and more transparent. But I will order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Great product and fast shipping. Came to Czech Republic in just a few days via DHL.
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