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E
Rating: 5 out of 5
Fast service
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 261 published reviews
Summary of reviews
The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.
All reviews
P
Rating: 5 out of 5
interesting choice correct price delivery conform I recommend
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I
Rating: 5 out of 5
Everything went well Perfect Thank you
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C
Rating: 5 out of 5
No problem
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P
Rating: 5 out of 5
Items conform to the description. Everything is perfect. Great price. I am very satisfied ...
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F
Rating: 5 out of 5
Very fast shipping, well packaged, Thank you Bretons!
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S
Rating: 5 out of 5
package arrived on time and without damage.
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M
Rating: 5 out of 5
Quality products, accommodating and very accessible customer service. Top-notch.
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A
Rating: 5 out of 5
Super!
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J
Rating: 5 out of 5
Hello, This review concerns the purchase of a Jetboil system as well as associated gas cartridges. The purchase was made on this site because it was the best described (a doubt about the model elsewhere) and at the most competitive price. The gas cartridges were also at one of the lowest prices. The shipment was very fast. The reception was slower (my mailman thought it best that I go pick up my package at the post office…). In summary: a good shopping experience. I will remember the site.
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B
Rating: 4 out of 5
Happy with the quality of the delivered products. However, one meal was punctured and the contents spilled in the box.
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Response from Freezedried & Co
We are glad that you like the quality of our products. We are sorry that one meal arrived punctured and that its contents spilled in the box... If needed, do not hesitate to send us a little email, we will look with you at what we can do!
P
Rating: 5 out of 5
FAST DELIVERY, QUALITY FREEZE-DRIED ..... PERFECT
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N
Rating: 5 out of 5
Fast and efficient delivery.
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G
Rating: 4 out of 5
Fast delivery time
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M
Rating: 4 out of 5
Everything was perfect, except for the sugar and salt, there was too much in each dish. Thank you. But don't worry, next time I will order vegetarian without salt or sugar. Thank you for thinking of athletes.
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Y
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
Lyophilized & Co always top-notch, fast delivery, package made with love and quality products. Thank you very much.
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A
Rating: 5 out of 5
Super!
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J
Rating: 5 out of 5
Fast delivery, well packaged and in accordance with the order.
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C
Rating: 5 out of 5
Quality products and timely shipping
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Y
Rating: 5 out of 5
Hello, I ordered a 2L Platypus water pouch on this site on a Monday evening and received it on Wednesday. I was honestly amazed by the speed of processing and thank Michel who handled my order. I recommend 100%
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A
Rating: 5 out of 5
Always top-notch.
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S
Rating: 5 out of 5
Super site
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I
Rating: 5 out of 5
Perfect customer service! Always available (no BOT), friendly and competent. No difficult negotiation to get a refund after a mistake. I will continue to buy on the site every time an item I am interested in is listed!
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Response from Freezedried & Co
A big thank you for your trust and for this very nice review! We are happy that you appreciated the responsiveness and attentiveness of our customer service. We will be delighted to see you again soon on our site!
D
Rating: 5 out of 5
super fast delivery
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J
Rating: 5 out of 5
Very good experience! Everything went well.
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S
Rating: 5 out of 5
Favorable review
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L
Rating: 5 out of 5
Super for any purchase related to hiking activities. Super fast shipping. And the freeze-dried meals are incredible!!!
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L
Rating: 5 out of 5
Arrived in good condition and within the estimated delivery time.
P
Rating: 5 out of 5
Good and plentiful!
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K
Rating: 5 out of 5
timely shipping
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D
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Delivery much faster than announced and I am happy with my freeze-dried ice creams :p
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C
Rating: 5 out of 5
Very large selection of equipment for hiking/trekking, top-notch
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A
Rating: 5 out of 5
Top service as always
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P
Rating: 5 out of 5
A reliable description, a quality product, and good delivery service
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M
Rating: 5 out of 5
Excellent communication with the company, plus a wide selection of products and affordable prices, with discounts available. I recommend them.
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J
Rating: 5 out of 5
The package arrived quickly and has a great variety of food
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D
Rating: 5 out of 5
I haven't tried it yet but everything arrived correctly in a short time well packaged
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S
Rating: 2 out of 5
The items sent are the ones I chose, but the deadlines don't make sense: products listed in "Long Shelf Life Food", with a shelf life of less than 6 months.
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Response from Freezedried & Co
Hello Sérgio,
Thank you for your comment.
We apologize if the minimum expiration date was not clearly indicated on our website at the time of purchase. We completely understand that, in a category of long shelf life foods, a date of less than 6 months can be surprising.
We will take your comment into account to improve the clarity of the information presented on the product sheets.
Best regards,
Thank you for your comment.
We apologize if the minimum expiration date was not clearly indicated on our website at the time of purchase. We completely understand that, in a category of long shelf life foods, a date of less than 6 months can be surprising.
We will take your comment into account to improve the clarity of the information presented on the product sheets.
Best regards,