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J
Rating: 5 out of 5
Fast and efficient
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 13 261 published reviews
Summary of reviews
The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.
All reviews
S
Rating: 5 out of 5
Fast order and shipping. Wide choice. Responsive customer service.
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C
Rating: 5 out of 5
Prompt and efficient 5 stars
J
Rating: 5 out of 5
Super 👍
D
Rating: 5 out of 5
Even faster than the American giant; it definitely deserves 5* especially since the packaging was perfect.
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Response from Freezedried & Co
wow, thanks for this review! We share it with our colleagues in logistics :)
M
Rating: 5 out of 5
Fast delivery from France (~5 days) and everything as ordered!
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C
Rating: 5 out of 5
Gyorsan megérkezett a rendelt csomag
V
Rating: 5 out of 5
Fast delivery and compliant products Not tested yet
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S
Rating: 5 out of 5
Super goods and smooth ordering process. What more could you want? I am very satisfied.
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R
Rating: 5 out of 5
Great service. Received items extremely quickly, well packed and all as described/ordered. All items very competitively priced when compared to the completion. Thanks.
B
Rating: 5 out of 5
Fast, correct, and efficient order handling
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A
Rating: 5 out of 5
excellent value
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J
Rating: 5 out of 5
Fast and competitive price
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B
Rating: 5 out of 5
Perfect. Product matches the description, perfect shipping and packaging. Thank you
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R
Rating: 5 out of 5
Very serious, I recommend
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T
Rating: 5 out of 5
Reliable
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X
Rating: 5 out of 5
I found absolutely everything I wanted to order for my trek on the site. Delivered on time, therefore satisfied.
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A
Rating: 5 out of 5
Order received very quickly thank you Guillaume.
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X
Rating: 5 out of 5
Following a small ordering error, I directly had a reaction from the team with very quick and professional management. Thank you!!
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E
Rating: 5 out of 5
Great! The site is clear, the shipping is fast, the items are as ordered. And I got a little gift! Perfect
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D
Rating: 5 out of 5
First use on Trek and I recommend
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X
Rating: 5 out of 5
perfect
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R
Rating: 5 out of 5
Order arrived quickly and well in accordance with what I had ordered.
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S
Rating: 5 out of 5
Another very good shopping experience with Lyophilise & co!!
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J
Rating: 5 out of 5
Fast and careful shipping, customer service available and efficient
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M
Rating: 5 out of 5
Always on top!!
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P
Rating: 5 out of 5
The NALGENE bottles with wide opening are excellent products. Personally, a NALGENE bottle allows me to store in the refrigerator water that I previously filtered with either a filtering bottle Öko while camping or at home with my gravity filter. Or to transport it.
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O
Rating: 5 out of 5
Everything perfect from A to Z
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F
Rating: 5 out of 5
Received on time and compliant with the order
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P
Rating: 5 out of 5
Super customer service! I had issues with the delivery the team helped me super quickly on WhatsApp
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C
Rating: 5 out of 5
Satisfied with my purchases Article compliant with the description
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A
Rating: 5 out of 5
Top
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V
Rating: 5 out of 5
Top delivery. Product conforms to the description. Perfect
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A
Rating: 3 out of 5
Customer service is great, the products are top-notch. However, prices are becoming excessive. They have released the budget range, but every time it's a shortage of protein in these things. Moreover, the search filters are terrible, you need to work on the UX of your site guys. Being able to filter out unavailable items for example (but really there is a redesign work to do, your site is bad) Anyway, thanks to the Lyophilise & Co team who are very good advisors and who put together great packs!
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Response from Freezedried & Co
Thank you very much for your feedback and for your words about our customer service, it really makes us happy.
We have noted your comments regarding the search filters, product availability, and more broadly the ergonomics of the site to our web team. These are points we are already working on and your feedback helps us identify priority improvements.
Regarding prices and the budget range, we also take your comment into account, especially regarding protein content.
Thank you again for your trust and for your detailed opinion.
The Lyophilise & Co team
We have noted your comments regarding the search filters, product availability, and more broadly the ergonomics of the site to our web team. These are points we are already working on and your feedback helps us identify priority improvements.
Regarding prices and the budget range, we also take your comment into account, especially regarding protein content.
Thank you again for your trust and for your detailed opinion.
The Lyophilise & Co team
G
Rating: 5 out of 5
Never disappointed, whether it's online ordering or in-store
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Y
Rating: 5 out of 5
Great site, with all the specifications for each item (weight, size, bulk, composition...) fast and careful shipping. Really very good
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D
Rating: 5 out of 5
Top service, competitive prices, wide choice
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F
Rating: 5 out of 5
Very good communication with the Lyophilisé & Co team, reliable delivery times.
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P
Rating: 5 out of 5
Very good and practical
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