Customer reviews of Freezedried & Co

Thank you for your loyalty. When you placed your first order, you ordered the best of the best freeze-dried brands, you have good taste A chef in the kitchen cooks the meals before freeze-drying them for this well-known brand. This is a quality process that may explain the cost difference with other brands that use other methods. Here's an article that may shed some light on the different processing methods: https://www.lyophilise.fr/A-7999-comparatif-entre-les-plats-lyophilises-deshydrates.aspx Please feel free to contact us if you'd like us to refer you to recipes from other brands to suit your budget. The Lyo team.

Many thanks for your loyalty and bon appétit! The Lyophilise & Co team

Hello, we do indeed sell different kinds of long-life meals (from 1 to 25 years). On the one hand, you'll find freeze-dried meals to be rehydrated, which are much lighter than sterilized meals, which are "ready-to-eat" and therefore heavier to transport. Once you're on our site, we think in terms of categories, where it's indicated at the top of the Lyophilized menu and next to it Sterilized, and in each product data sheet, we explain how the dish is processed. But we fully understand that for a first-time visitor, all these notions may be subtle. If you would like to return any products to us, either to opt for freeze-dried products or to have your money refunded, please don't hesitate to send us an e-mail to [email protected], mentioning the recipes in question. We thank you for your confidence and hope to see you again on our site. The Lyophilise & Co. team

Thank you for your comment :) We wish you a wonderful hike! The Lyophilise & Co team

Hello and thank you for your confidence. Don't hesitate to ask us for advice on the choice of recipes if you wish to place an order in the future :) Our taste buds are well-trained and we'll be able to recommend recipes to suit your tastes and needs from among our hundreds of references. Regarding shipping costs, these are the Post Office rates for shipping from France to Belgium. We wish you a nice day and look forward to seeing you again on our site. The Lyophilise & Co team

Hello, you placed an order on the 4th at the end of the day, your parcel was dispatched on the 5th and delivered to your letterbox on the 8th according to the tracking system. We were rather reactive in preparing your order :) In the wake of the health crisis, La Poste is managing an influx of parcels transiting via their platforms, and delays can sometimes be lengthened. Thank you for your trust and understanding. The Lyophilise & Co. team