Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 13 269 published reviews

Summary of reviews

The reviews highlight consistently fast and reliable delivery, with multiple mentions of quick shipping, on-time arrival, and orders arriving as described. Customers praise the product range and clear descriptions, noting a wide selection, thorough packaging, and accurate matching of products to descriptions. Service quality is repeatedly emphasized, including responsive customer support, prompt issue resolution, and the convenience of promotions and good value for money. Overall, shoppers express strong satisfaction with the ordering experience, delivery speed, and dependable product quality.

All reviews

H
Hugo L.
Rating: 5 out of 5
following a purchase from 28/12/2019
Nothing to complain about, top
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Nicolas B.
Rating: 5 out of 5
following a purchase from 28/12/2019
Nothing to complain about, top
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H
Hugo R.
Rating: 5 out of 5
following a purchase from 27/12/2019
very good site
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Laurent M.
Rating: 5 out of 5
following a purchase from 27/12/2019
very good site
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H
Henry J.
Rating: 5 out of 5
following a purchase from 27/12/2019
A Breton company that deserves a great deal of attention. It's a real pleasure to see so much availability and so much professionalism. A big thank you to all the team, happy holidays to you and good continuation. See you soon Sabrina ;-)
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F
Fatima M.
Rating: 5 out of 5
following a purchase from 27/12/2019
A Breton company that deserves a great deal of attention. It's a real pleasure to see so much availability and so much professionalism. A big thank you to all the team, happy holidays to you and good continuation. See you soon Sabrina ;-)
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J
Jean R.
Rating: 5 out of 5
following a purchase from 27/12/2019
tj un bonheur
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Pierre P.
Rating: 5 out of 5
following a purchase from 27/12/2019
tj un bonheur
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Camille P.
Rating: 5 out of 5
following a purchase from 25/12/2019
Super service. Keep it up Till I order for mds 2020
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Guillaume M.
Rating: 5 out of 5
following a purchase from 25/12/2019
Super service. Keep it up Till I order for mds 2020
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Theo D.
Rating: 4 out of 5
following a purchase from 23/12/2019
Nothing to complain about, the order corresponds to the description.
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J
Jean R.
Rating: 4 out of 5
following a purchase from 23/12/2019
Nothing to complain about, the order corresponds to the description.
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J
Javier R.
Rating: 5 out of 5
following a purchase from 22/12/2019
On-time delivery, freeze-dried to perfection
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Michel M.
Rating: 5 out of 5
following a purchase from 22/12/2019
On-time delivery, freeze-dried to perfection
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M
Michel P.
Rating: 5 out of 5
following a purchase from 22/12/2019
Promise kept
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Nicolas L.
Rating: 5 out of 5
following a purchase from 22/12/2019
Promise kept
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Guillaume R.
Rating: 5 out of 5
following a purchase from 22/12/2019
fine
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Michel D.
Rating: 5 out of 5
following a purchase from 22/12/2019
fine
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/12/2019
Everything is correct. Fast and seriousness.
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A
Antoine R.
Rating: 5 out of 5
following a purchase from 22/12/2019
Excellent, fast delivery, products lived up to my expectations.
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Elise M.
Rating: 5 out of 5
following a purchase from 22/12/2019
Excellent, fast delivery, products lived up to my expectations.
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Laurent D.
Rating: 5 out of 5
following a purchase from 18/12/2019
Perfect meets my expectations always satisfied quality products and services
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Laurent M.
Rating: 5 out of 5
following a purchase from 18/12/2019
Perfect meets my expectations always satisfied quality products and services
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Charlotte P.
Rating: 5 out of 5
following a purchase from 18/12/2019
Every time I take a trip in my converted van, I treat myself to vegetarian freeze-dried products.
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Pierre R.
Rating: 5 out of 5
following a purchase from 18/12/2019
Every time I take a trip in my converted van, I treat myself to vegetarian freeze-dried products.
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M
Manon R.
Rating: 3 out of 5
following a purchase from 18/12/2019
The relay point refused the parcel and I had to travel 12 km to get it back.
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Response from Freezedried & Co
Hello, we apologize for the inconvenience. During the Christmas period, the relay points are saturated - Chronopost automatically redirects to another relay point to avoid late delivery. Unfortunately, it is impossible to know this in advance. If the chosen relay point is too far away, please contact us and we'll suggest another solution. Sincerely yours, Elodie from Team Lyo
M
Miguel M.
Rating: 3 out of 5
following a purchase from 18/12/2019
The relay point refused the parcel and I had to travel 12 km to get it back.
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Response from Freezedried & Co
Hello, we apologize for the inconvenience. During the Christmas period, the relay points are saturated - Chronopost automatically redirects to another relay point to avoid late delivery. Unfortunately, it is impossible to know this in advance. If the chosen relay point is too far away, please contact us and we'll suggest another solution. Sincerely yours, Elodie from Team Lyo
N
Nicolas D.
Rating: 5 out of 5
following a purchase from 18/12/2019
Active response to emails. Solution proposal. Advice on alternative products. Efficient order management.
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Claire B.
Rating: 5 out of 5
following a purchase from 18/12/2019
Active response to emails. Solution proposal. Advice on alternative products. Efficient order management.
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H
Hugo R.
Rating: 4 out of 5
following a purchase from 17/12/2019
2nd nickel delivery
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Lucas M.
Rating: 4 out of 5
following a purchase from 17/12/2019
2nd nickel delivery
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O
Omar R.
Rating: 5 out of 5
following a purchase from 16/12/2019
Product, service and delivery times as described on the site. A perfect and complete site.
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Theo L.
Rating: 5 out of 5
following a purchase from 16/12/2019
Product, service and delivery times as described on the site. A perfect and complete site.
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Antoine D.
Rating: 5 out of 5
following a purchase from 15/12/2019
Perfect ,fast delivery ,packaging ok ,products not yet tested
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Pierre M.
Rating: 5 out of 5
following a purchase from 15/12/2019
Perfect ,fast delivery ,packaging ok ,products not yet tested
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M
Marie P.
Rating: 4 out of 5
following a purchase from 13/12/2019
Ration very good but my order is missing water purification tablets and it would be nice to add energy bars.
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Response from Freezedried & Co
Hello, the purification tablets normally come with the reheating kit. If that's not the case, can you get back to us by e-mail ([email protected]) with the batch number of the ration? We're thinking about a 2.0 ration for 2020, we'll take your opinion into account, thank you. Sincerely yours, Elodie from Team Lyo
L
Laurent R.
Rating: 4 out of 5
following a purchase from 13/12/2019
Ration very good but my order is missing water purification tablets and it would be nice to add energy bars.
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Response from Freezedried & Co
Hello, the purification tablets normally come with the reheating kit. If that's not the case, can you get back to us by e-mail ([email protected]) with the batch number of the ration? We're thinking about a 2.0 ration for 2020, we'll take your opinion into account, thank you. Sincerely yours, Elodie from Team Lyo
M
Miguel R.
Rating: 5 out of 5
following a purchase from 13/12/2019
Usually it's quick and trouble-free. This time, even though there was a delivery problem, the customer service team helped to resolve it and didn't give up on me. 5/5. I'll order again.
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Olivia S.
Rating: 5 out of 5
following a purchase from 13/12/2019
Usually it's quick and trouble-free. This time, even though there was a delivery problem, the customer service team helped to resolve it and didn't give up on me. 5/5. I will order again.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/12/2019
I had a problem with the delivery and liofilizado.es solved the problem,,,they were very kind,,,,thank you.
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