9.7/10
★★★★★
based on 9921 reviews published

Latest positive customer reviews

5 /5
★★★★★
Top service! The bars are divine!
User icon
Loic P.
purchased on 11/04/2025
Translated review
Answer from Freezedried & Co
Hello,

Thank you for your feedback! We take great pride in the quality of our products, so it makes us happy to know they meet your expectations.
5 /5
★★★★★
I am discovering and I am very surprised. Very easy and very quick to prepare. Appreciable and sufficient quantity and it's a real treat. A point to consider on a week-long trip is the budget.
User icon
Frederic F.
purchased on 18/04/2025
Translated review
Answer from Freezedried & Co
We are delighted to learn that we have new fans of freeze-dried food! Welcome to the team 🙂
5 /5
★★★★★
An impeccable service, as always! A variety of products, often on sale, and even gems from the United States, without the customs hassles thanks to them! Restocking is regular, shipments are fast and always careful. And what can I say about customer service: responsive, available, attentive... always there to find a solution. Honestly, nothing to complain about, just thank you. This site clearly ranks in my top 3 for equipping my outdoor adventures. I recommend +++
User icon
Manon C.
purchased on 10/04/2025
Translated review
Answer from Freezedried & Co
Thank you very much for your feedback! We are delighted that our products, logistics, and customer service meet your expectations. We continue to do our best to facilitate your adventures, without unnecessary hassles. See you very soon in the field (or on the site)!
5 /5
★★★★★
Fast and in line with expectations. A serious company to recommend.
User icon
Guillaume R.
purchased on 18/04/2025
Translated review
Answer from Freezedried & Co
Thank you for your review! Glad to see that everything went well. We remain committed to providing you with a reliable, fast service without any unpleasant surprises. Perhaps see you for your next order!
5 /5
★★★★★
Great seller
User icon
Franck C.
purchased on 19/04/2025
Translated review
Answer from Freezedried & Co
Thank you for your message! We are happy that you enjoyed the experience. See you soon!
5 /5
★★★★★
Great service
User icon
Krzysztof N.
purchased on 18/04/2025
Answer from Freezedried & Co
Thanks a lot! We’re happy to know the service met your expectations. Looking forward to your next visit!
4 /5
★★★★☆
Overall satisfied with the products received, however, there is a small consistency issue with the products containing fish or meat. Best regards.
User icon
Tangi G.
purchased on 17/04/2025
Translated review
Answer from Freezedried & Co
Thank you for your feedback. Glad to know that you are generally satisfied. For products containing fish or meat, the texture can sometimes vary depending on the recipe or brand. Feel free to share your preferences with us, we can advise you better. See you soon!
5 /5
★★★★★
👋😉
User icon
Robert L.
purchased on 16/04/2025
Translated review
Answer from Freezedried & Co
The message is clear 😄 Thank you and see you soon!
5 /5
★★★★★
The team masters management, knows how to bounce back in the face of the unexpected. Professionals, friendly: a big thank you for your work!
User icon
Andréa S.
purchased on 07/04/2025
Translated review
Answer from Freezedried & Co
Thank you very much for your message! Managing the unexpected is part of the game, and we are delighted to have been able to respond promptly. The whole team thanks you for your trust and encouragement. See you very soon!
5 /5
★★★★★
REACTIVE COMPANY
User icon
Eric S.
purchased on 30/03/2025
Translated review
Answer from Freezedried & Co
Thank you! Your satisfaction is our priority, and responsiveness is part of that. See you soon!
5 /5
★★★★★
A big thank you to all of you, from the online order, to the follow-up, to your email and the solution proposed in the face of an unexpected stock shortage! You are the best!!
User icon
Jennifer L.
purchased on 05/04/2025
Translated review
Answer from Freezedried & Co
Thank you very much for your message! We try to be present at every step, especially when there is an unexpected event like a stock shortage. Glad that the proposed solution worked for you. Looking forward to assisting you with your next shipments!
5 /5
★★★★★
Perfect
User icon
Jean-marc N.
purchased on 17/04/2025
Translated review
Answer from Freezedried & Co
Thank you very much! We are thrilled that everything was perfect. See you very soon!
5 /5
★★★★★
Very good
User icon
Pascal D.
purchased on 17/04/2025
Translated review
Answer from Freezedried & Co
Thank you for your feedback! We are delighted that everything went well. See you soon for a new order!
5 /5
★★★★★
My order was processed very quickly. The freeze-dried products from the Voyager brand are good. However, the desserts are a bit too sweet.
User icon
Christiane L.
purchased on 16/04/2025
Translated review
Answer from Freezedried & Co
Thank you for your feedback! Glad to know that everything went smoothly with your order. Voyager products are generally well-liked, but you are right: desserts can sometimes be a bit sweet depending on personal taste. We'll keep that in mind to better advise our customers. See you soon!
5 /5
★★★★★
Delivery was perfect, as usual.
User icon
Stéphane C.
purchased on 08/04/2025
Translated review
Answer from Freezedried & Co
Thank you for your loyalty! It's always a pleasure to know that the delivery is on point. See you very soon!
5 /5
★★★★★
Very few choices, reasonable prices. The quality of the products depends on the brands and individual tastes, so I don't have a specific opinion other than that I find what I need.
User icon
Fabien G.
purchased on 17/04/2025
Translated review
Answer from Freezedried & Co
Thank you for your feedback! We are happy that you find what you need among our selection. Indeed, tastes and preferences vary, but we try to offer the widest possible choice so that everyone can find something they like. See you soon!
5 /5
★★★★★
Very satisfied with the whole team. Very good product and very responsive to needs. Just with everything I order, I would have liked to have more significant commercial gestures.
User icon
Guillaume W.
purchased on 14/04/2025
Translated review
Answer from Freezedried & Co
Thank you very much for your loyalty and for this feedback! The whole team is delighted to know that our products and our responsiveness meet your expectations. We understand your comment about commercial gestures, and we regularly review to implement benefits for our customers. Please feel free to contact us directly, and we will see what we can do to properly thank you 🙂
5 /5
★★★★★
Clear and effective as usual
User icon
Frédéric F.
purchased on 12/04/2025
Translated review
Answer from Freezedried & Co
Hello,

Thank you for this very nice review.

See you soon!
5 /5
★★★★★
Hello, I am delighted with the logistics deployed to ensure delivery with many products. However, I advise future customers to wait for promotions. My order being significant, I consulted customer service who after several email and phone exchanges granted me an exceptional declared discount. Surprise on the site a few days later, a promotion with a higher discount was announced for a threshold amount 5 times lower than my order amount. Despite my follow-up, no further negotiation was possible. This shows a bit of commercial flexibility Bernard
User icon
Bernard D.
purchased on 15/04/2025
Translated review
5 /5
★★★★★
A big thank you for giving us such a generous rating. We pay special attention to the taste quality of our products, so we are delighted to know that even our good value freeze-dried products met your expectations.
User icon
Ridwane B.
purchased on 15/04/2025
Translated review
Answer from Freezedried & Co
Order received according to the indicated deadline, special care is taken with the packaging of the parcel.
5 /5
★★★★★
Thank you very much for this comment. The whole team is working to ensure that the entire process goes smoothly. We are happy to know that our work is paying off 🙂
User icon
Jean-marc E.
purchased on 13/04/2025
Translated review
Answer from Freezedried & Co
I ordered the freeze-dried 'good value' which are not very rich in meat pieces for example... but which remain creamy and well seasoned nonetheless. Okay for the price.
5 /5
★★★★★
A big thank you for this feedback! You are awesome 🙂
User icon
Denis C.
purchased on 14/04/2025
Translated review
Answer from Freezedried & Co
The order went very well, the delivery, the careful packaging, the speed! Very satisfied with the lyophilized service.
5 /5
★★★★★
Thank you very much for this comment. We hope to see you again very soon 🙂
User icon
Geoffrey D.
purchased on 09/04/2025
Translated review
Answer from Freezedried & Co
top-notch products and service... Go for it with your eyes closed
5 /5
★★★★★
Hello, Thank you very much for this comment. The whole team is working hard to ensure that the entire process is smooth and efficient. We are happy to see that our efforts are paying off 🙂
User icon
Laurent B.
purchased on 07/04/2025
Translated review
Answer from Freezedried & Co
Perfect
5 /5
★★★★★
A great variety of vegan products, with good quality, correct expiration date, and information. Good customer service. I will repeat with more products
User icon
Marta R.
purchased on 07/04/2025
Translated review
Answer from Freezedried & Co
Thank you very much for your comment! We are glad to know that our selection of vegan products, the quality, and customer service have met your expectations. It will be a pleasure to assist you again on your next purchase. See you soon!
5 /5
★★★★★
A big thank you for this feedback! We hope to see you again soon 🙂
User icon
Quentin R.
purchased on 15/04/2025
Translated review
Answer from Freezedried & Co
Good choice of UL gear and very fast shipping! Perfect for last-minute purchases.
5 /5
★★★★★
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track 🙂
User icon
Luc M.
purchased on 14/04/2025
Translated review
Answer from Freezedried & Co
very good
5 /5
★★★★★
Order placed perfectly, quick response time and Elodie was perfect regarding my personal issue
User icon
Kévin H.
purchased on 14/04/2025
Translated review
Answer from Freezedried & Co
Thank you very much for this feedback! And you are right, Elodie is clearly one of our best assets 🙂
5 /5
★★★★★
Very happy with my multiple purchases made at Lyophilise & Co.
User icon
Etienne M.
purchased on 14/04/2025
Translated review
Answer from Freezedried & Co
We are delighted to learn that our products meet your expectations. Thank you very much for this feedback 🙂
5 /5
★★★★★
We do everything to ensure that your orders go smoothly. Thank you for this feedback, it indicates that we are on the right track 🙂 A big thank you and see you very soon!
User icon
Sandrine Le H.
purchased on 13/04/2025
Translated review
Answer from Freezedried & Co
Perfect and fast shipping