HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Very good site, I just ordered my rollers so I haven't received them yet, which is normal, but I trust and I think I will be satisfied, I will surely convert again on this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Perfect & very good advice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2021
Various references in sliding sports and textiles. Satisfaction with every order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2021
reactive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2020
Always on top! Communication with the teams is top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2020
Fast arrival, quality product and very good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
From A to Z everything went well so far... I am now waiting for the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Surf received in perfect condition. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2021
Very good as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Very informative and well-organized website. Easy to locate the products you are looking for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/12/2020
Everything was perfect, however the color of the skateboard was not the right one, which is not very important.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2021
Simple and efficient navigation on the website.
Delivery on time.
I highly recommend!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/01/2021
Package received on time and perfectly matching good quality, ps: small error on some nuts in accessories nothing serious in the process of resolution thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2021
Quality French online skate shop with interesting products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/01/2021
The return policy is very poor and unacceptable to today's standards. I had to wait more than 5 months to get my refund. I'm never ordering again at HawaiiSurf because of bad customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2020
Perfect transaction, fast delivery despite current conditions + well-packaged package
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/12/2020
The surf ordered at the beginning of December was supposed to arrive for Christmas, it is January 4th and still no surf in sight!!!!! When selling a product, have the courage TO ANNOUNCE THE DELAYS!!!!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2020
Top service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Very good advice for old rollers to repair. Thank you Hawaii surf.
Super fast delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 31/10/2020
1st order canceled after 1 month by hawaiisurf. After various surprises. I am still waiting for the refund for this one... 2nd order ok but minimal packaging... 1 simple box for a board. After several emails, no response for the refund. In short... I was planning to make several purchases, it's not looking good.
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Response from HawaiiSurf
Hello, We acknowledge your review. We tried to reach you by phone. The refund for your order was made on 30/12. We remain at your disposal for any questions and apologize for the delivery delay during this holiday period. Thank you, Best regards, The HawaiiSurf team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Top service... small issue with the relay point quickly resolved. Thanks to all the teams. I recommend. Very serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Really very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Clear site, easy to access.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2020
Not received yet but I trust you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
I am very satisfied with the order and especially the delivery, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
Order received very quickly despite the Christmas period
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2020
Perfect. Good gear, good price, good delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Great :) !
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/11/2020
ERROR ON SIZE, WHAT A SHAME.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Order arrived earlier than expected!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
The sellers are welcoming and were able to advise me perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Information, prices, choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2020
I am always satisfied with Hawaii surf. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2020
super fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Superb shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Very welcoming sellers and give good advice for beginners in skateboarding!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
very clear and fast site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
Order received very quickly, very well packaged and with the little stickers! Free grip well presented, thank you Raphaël! I plan to order again very soon on the site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
I spoke on the phone with little Nicolas. Very good advice on body. Fast delivery and superb packaging done by the hands of the star of Hawaiisurf, Benjamin
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