Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 20/12/2020, 19:39 following a purchase from 20/12/2020

My son and I did our shopping at the store. We left satisfied.

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Acheteur Vérifié

Published on 20/12/2020, 16:44 following a purchase from 13/12/2020

Ultra fast delivery. Board well packaged, no issues.

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Acheteur Vérifié

Published on 20/12/2020, 16:21 following a purchase from 20/12/2020

I struggled to find how to refine my order with the size of the rollers. It's a gift and it's not easy to take the risk of getting it wrong...

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Acheteur Vérifié

Published on 19/12/2020, 21:21 following a purchase from 08/12/2020

Perfect Fast delivery and meets expectations

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Acheteur Vérifié

Published on 19/12/2020, 10:34 following a purchase from 17/12/2020

Very good site and inexpensive

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Acheteur Vérifié

Published on 18/12/2020, 22:35 following a purchase from 17/12/2020

Very dissatisfied
Impossible to order online

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Response from HawaiiSurf Published on 22/12/2020

Hello,
Indeed, we had a computer bug during that day, several products could not be added to the cart, the issue was resolved within 24 hours. You can now reorder the product of your choice.
Thank you,
Best regards,
The HawaiiSurf team

Acheteur Vérifié

Published on 18/12/2020, 19:53 following a purchase from 16/12/2020

Very fast delivery, ordered Wednesday at 9 PM received on Friday. I recommend this site.

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Acheteur Vérifié

Published on 18/12/2020, 08:53 following a purchase from 17/12/2020

Still top as every time, I recommend

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Acheteur Vérifié

Published on 17/12/2020, 18:24 following a purchase from 13/12/2020

good selection of equipment meeting my expectations

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Acheteur Vérifié

Published on 17/12/2020, 14:01 following a purchase from 21/11/2020

Fast delivery, product compliant with the order, beautiful quality. I recommend this site without any problem.

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Acheteur Vérifié

Published on 17/12/2020, 11:45 following a purchase from 16/12/2020

good presentation

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Acheteur Vérifié

Published on 17/12/2020, 11:43 following a purchase from 16/12/2020

Speed

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Acheteur Vérifié

Published on 17/12/2020, 09:56 following a purchase from 16/12/2020

Everything is perfect!

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Acheteur Vérifié

Published on 16/12/2020, 12:56 following a purchase from 12/12/2020

Very good idea the gift card!

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Acheteur Vérifié

Published on 16/12/2020, 10:49 following a purchase from 07/12/2020

After a slightly slow shipment, a very complicated delivery... it's not the right product... The store made a mistake... impossible to reach them.

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Response from HawaiiSurf Published on 22/12/2020

Hello, We have just become aware of your review. Indeed, during this period, the delays have been somewhat extended. However, we have just left you a voicemail regarding the receipt of a wrong product. We apologize for this inconvenience and ensure that you can return the product to us. Thank you, Best regards, The HawaiiSurf team

Acheteur Vérifié

Published on 16/12/2020, 07:17 following a purchase from 11/11/2020

Speed of delivery and package carefully wrapped. Quick response to the contact email sent.

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Acheteur Vérifié

Published on 16/12/2020, 01:02 following a purchase from 15/12/2020

Ease of purchase, many models and varied

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Acheteur Vérifié

Published on 16/12/2020, 00:01 following a purchase from 15/12/2020

A little longer delay than expected but great welcome

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Acheteur Vérifié

Published on 15/12/2020, 23:11 following a purchase from 15/12/2020

Really good, quick and easy order to make! The only downside is that my card, although MasterCard, could not be accepted for payment in 3 installments!

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Acheteur Vérifié

Published on 15/12/2020, 11:01 following a purchase from 28/11/2020

Intuitive, simple, fast delivery. Everything is said.

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Acheteur Vérifié

Published on 15/12/2020, 10:35 following a purchase from 06/12/2020

Fast shipping and excellent price

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Acheteur Vérifié

Published on 15/12/2020, 09:17 following a purchase from 14/12/2020

great!

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Acheteur Vérifié

Published on 14/12/2020, 10:55 following a purchase from 12/12/2020

Quality products, top delivery times. Packaging done with care by the famous Raphael from Hawaiisurf.

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Acheteur Vérifié

Published on 14/12/2020, 10:53 following a purchase from 13/12/2020

Very good advice in the 14th district shop. I was then able to order quietly via click & collect.

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Acheteur Vérifié

Published on 14/12/2020, 09:43 following a purchase from 13/12/2020

Good shop, the site is well made, unfortunately we find fewer and fewer parts for Quads. One star less considering this.

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Acheteur Vérifié

Published on 13/12/2020, 15:21 following a purchase from 11/12/2020

Very good

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Acheteur Vérifié

Published on 12/12/2020, 18:51 following a purchase from 12/12/2020

Top notch!! Reasonable prices, don't wait any longer.

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Acheteur Vérifié

Published on 12/12/2020, 18:13 following a purchase from 27/11/2020

So happy with my new skate. Fast delivery

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Acheteur Vérifié

Published on 11/12/2020, 18:15 following a purchase from 11/12/2020

Perfect

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Acheteur Vérifié

Published on 11/12/2020, 13:32 following a purchase from 25/11/2020

Very good quality item, fast delivery, I recommend this seller.

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Acheteur Vérifié

Published on 11/12/2020, 10:39 following a purchase from 05/12/2020

Delivery made within the deadlines. Board conforms to the description of the site.

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Acheteur Vérifié

Published on 10/12/2020, 23:08 following a purchase from 10/12/2020

Very well welcomed and advised

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Acheteur Vérifié

Published on 10/12/2020, 22:04 following a purchase from 10/12/2020

professional advice, choice

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Acheteur Vérifié

Published on 10/12/2020, 19:29 following a purchase from 10/12/2020

I am delighted with my purchase received in less than 2 days, super well packaged and careful. I recommend this online shop 100%.

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Acheteur Vérifié

Published on 10/12/2020, 19:28 following a purchase from 05/12/2020

Great service, great products. Only downside, the temporary shop that doesn't allow you to see everything. We can't wait to see the future one!

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Acheteur Vérifié

Published on 10/12/2020, 08:29 following a purchase from 09/12/2020

Available and attentive

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Acheteur Vérifié

Published on 09/12/2020, 22:07 following a purchase from 09/12/2020

very good site

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Acheteur Vérifié

Published on 09/12/2020, 22:06 following a purchase from 09/12/2020

Excellent! I highly recommend, package very well packaged, fast delivery and very good advice from the team.

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Acheteur Vérifié

Published on 09/12/2020, 20:27 following a purchase from 06/12/2020

Very simple and intuitive site. Very fast delivery. I am delighted. Thank you.

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