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Rating: 5 out of 5
Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
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Rating: 5 out of 5
Great service, fast and cheap. I like John Steel best!
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Rating: 5 out of 5
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Rating: 5 out of 5
Sav top, done quickly, top of the line laser cut part in a hurry!
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 1 out of 5
Scratched and deformed object, the answer given by sav is that I ordered the wrong sheet metal, but nothing is clearly indicated on the site when ordering.
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Response from John Steel
Thank you for your comment. Indeed, the choice of material is a crucial moment. The fact that we offer a customization service means that no retraction is possible. That's why we offer a before/during/after sales service. Don't hesitate to contact us, we'll get back to you as soon as possible with the answers to your questions. You'll find all the information you need on our materials in the associated product sheets. It's important to consult them carefully when you're unsure about metal or wood materials. We're sorry, however, if the products are not to your liking. Have a nice day. John
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Rating: 5 out of 5
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Rating: 5 out of 5
JOHN STEEL support takes over and optimizes the DXF file
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Rating: 5 out of 5
quality, speed
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Rating: 5 out of 5
2 orders made, 2 times completely satisfied: as ordered, fast. I recommend them.
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Rating: 5 out of 5
Quality workmanship, faster shipping than expected.
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Rating: 5 out of 5
Fast and good service
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Rating: 5 out of 5
Being able to integrate your room layout is great. However, you'll need a clean file. Otherwise, it's very well done. Perhaps a photo example of the options would be nice ... it gives the rendering. The parts received are top notch, fast delivery, very good value for money. I recommend it.
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Rating: 4 out of 5
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Rating: 5 out of 5
easy-to-use configurator - right price - fast production and shipping times - good order and delivery tracking
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Rating: 3 out of 5
Response from John Steel
Hello Verified Buyer,
Thank you for your feedback and we are pleased to hear that you are satisfied with your experience. Your opinion is valuable to us and will help us continue to improve.
Best regards,
The John Steel shop team
Thank you for your feedback and we are pleased to hear that you are satisfied with your experience. Your opinion is valuable to us and will help us continue to improve.
Best regards,
The John Steel shop team
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Made-to-measure and quality. Reliability and speed, with well-protected packaging.
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Rating: 5 out of 5
Quick response to the message, it's perfect. Top work. Estimation of weight online does not give right and sending automatic email had a problem but these are details. So very happy, thank you
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Rating: 5 out of 5
Given the complexity of CAD solutions, an Illustrator -> send file converter would have suited me...
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Rating: 5 out of 5
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Rating: 5 out of 5
Top customer service ????, fast order with a small discount if you wait a few more days for manufacturing apart from the top I do not see respect for the dimensions, fast and careful delivery, very pleased with the service.
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Rating: 5 out of 5
I liked the simplicity of integrating the dxf files, encrypting and ordering. I also liked the very fast delivery within a few days of ordering... And finally, the parts are perfect. Thanks and bravo
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Rating: 5 out of 5
I'm happy with my first order, easy to use online design, delivery on time, very well packaged, perfect dimensions and cut-outs, professional work. I recommend this company.
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Rating: 5 out of 5
Impec
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Rating: 5 out of 5
Deadlines met, material compliant, very satisfied, many thanks to the whole team.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
packaging of the product ordered very good and conforms to the order.
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Rating: 5 out of 5
Material as described, clean cut, top packaging and delivery time, I can and will recommend it whenever I need it. What's more, the price is just right in the current climate of soaring aluminum prices.
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Rating: 5 out of 5
It's easy to specify what you want, and the interface for building your project is crystal-clear. What's more, delivery is on time and in the right packaging.
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Rating: 5 out of 5
Nikel As usual Good day
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Rating: 5 out of 5
Excellent site! :-) Products received quickly and very well packaged.
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Rating: 5 out of 5
I'm very happy with my first order: online design tool very easy to use, product received quickly, very well packaged, perfect dimensions and cut-outs! I absolutely recommend it!
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Rating: 5 out of 5
Easy, fast, precise
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