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Rating: 5 out of 5
Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 954 published reviews
Summary of reviews
The online store John Steel is highly praised for its product quality, with customers noting that the steel plates and materials received completely meet their expectations and conform to specified dimensions. The delivery service is also highlighted as being notably fast, with many reviews mentioning timely arrivals and efficient handling of orders. Customers appreciate the professionalism and attentiveness of the customer service, particularly in assisting with orders and ensuring clear communication throughout the process.
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Rating: 5 out of 5
Impeccable quality, well packaged, faster delivery than expected.
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Rating: 5 out of 5
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Rating: 5 out of 5
Very good, never disappointed with the quality
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Rating: 5 out of 5
Totally compliant order, delivery on time, very careful packaging, don't change a thing!
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Rating: 5 out of 5
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Rating: 5 out of 5
Easy DXF file downloading, intuitive ordering, and competitive pricing.
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Rating: 4 out of 5
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Rating: 5 out of 5
fast delivery and products received compliant and well packaged. correct price.
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Rating: 5 out of 5
Material quality (10mm thick raw aluminum plate). Competitively priced cutting option (33cm and 87cm circles). Cutting precision (perfect assembly with 3D printed parts). Fast production and shipping (manufactured and delivered in 6 days). Information from order to delivery. Special price for production +15 days (-5%). Promotional code available when ordering (-15%). Free shipping! Piece well protected during transport (bubble wrap + sturdy cardboard).
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Rating: 4 out of 5
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Rating: 5 out of 5
Always perfect from start to finish
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Rating: 5 out of 5
Fast and efficient. The parts have always complied with the 4 years of experience with the company. Responsive after-sales service, thanks to Dimitri in particular.
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Rating: 5 out of 5
Quality cuts Orders processed on time and even in advance 3-day delivery service is a real advantage
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Rating: 4 out of 5
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Rating: 5 out of 5
As for the first order: perfect Goods as ordered Very protective packaging Fast, high-quality deliveries
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Rating: 5 out of 5
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Rating: 5 out of 5
Very careful packaging, delivery on time, nothing to complain about.
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Rating: 5 out of 5
Fast, careful delivery Perfectly executed laser-cutting of stainless steel Cheaper than competing sites
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Rating: 5 out of 5
I AM SATISFIED WITH MY ORDERS, ALWAYS ARRIVE ON TIME, ALWAYS PACKED VERY WELL.
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Rating: 5 out of 5
Very fast delivery 3 days after order, great packaging, the 2.40 m aluminium plates are safe! And above all, the cut is precise and clean, it's perfect, thank you.
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Rating: 4 out of 5
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Rating: 5 out of 5
Product very well packaged, conforms to order, efficient delivery.
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Rating: 5 out of 5
Immediate online quotation, customizable dimensions for any type of project, really attractive prices, short delivery times, fast order processing. What do the people want?
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Rating: 5 out of 5
Everything was perfect: delivery on time, order well protected and conform to the request. I can only recommend it.
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Rating: 5 out of 5
The product I received was exactly what I asked for. The website for designing the part is easy to use. Delivery was fast.
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Rating: 5 out of 5
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Rating: 5 out of 5
Quality cut to size Products very well packaged and the customer service team is always on hand and ready to listen.
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Rating: 5 out of 5
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Rating: 5 out of 5
Honestly, you really delivered from start to finish, nothing to add. If all companies could be as serious, I'd recommend it.
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Rating: 4 out of 5
The deadline and the quality of the work. The only point to review would be the site when I submitted my file, it told me a problem with the file when I had previously used the same file, in which on the part there are 2 holes. In the 2 pieces I received, the 2 holes were not present. In my opinion, this point was not too clear.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Good - Service efficiency Improve - Manufacturing rates
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Rating: 5 out of 5
It's very easy to order exactly what I want and the quality of the materials I've received is excellent. The delivery service is also very good.
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Rating: 4 out of 5
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Rating: 5 out of 5
Rough, difficult-to-open packaging. Several layers of cardboard scraps surrounded by adhesive tape that is difficult to cut. Risk of injury.
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Rating: 1 out of 5
Now absolutely overpriced
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Response from John Steel
Hello, thank you for your comment. Indeed, the current state of the raw materials market has forced us to increase our prices. But our case is not isolated: you'll find that most of our competitors have increased their prices. I invite you to inform yourself about current inflation in the metalworking and industrial sectors. We are aware that such an increase may upset some of our customers, and we apologize for this. Sincerely, John
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Rating: 5 out of 5