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A
Rating: 5 out of 5
Given the complexity of CAD solutions, an Illustrator -> send file converter would have suited me...
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Customer reviews of John Steel
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 4 970 published reviews
Summary of reviews
The store consistently delivers on product reliability, with multiple mentions of items arriving in perfect condition and exactly meeting specifications, including precise cuts and accurate dimensions. Customers praise fast and safe delivery, careful packaging, and timely shipments, often noting packaging that protects during transit and packaging that can even serve as a template. The service stands out for responsiveness and professionalism, with attentive, courteous assistance that respects deadlines and provides helpful installation information. Overall, buyers highlight repeatable, smooth ordering experiences, clear product conformity, and strong support from the team.
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Rating: 5 out of 5
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Rating: 5 out of 5
Top customer service ????, fast order with a small discount if you wait a few more days for manufacturing apart from the top I do not see respect for the dimensions, fast and careful delivery, very pleased with the service.
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A
Rating: 5 out of 5
I liked the simplicity of integrating the dxf files, encrypting and ordering. I also liked the very fast delivery within a few days of ordering... And finally, the parts are perfect. Thanks and bravo
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Rating: 5 out of 5
I'm happy with my first order, easy to use online design, delivery on time, very well packaged, perfect dimensions and cut-outs, professional work. I recommend this company.
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Rating: 5 out of 5
Impec
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Rating: 5 out of 5
Deadlines met, material compliant, very satisfied, many thanks to the whole team.
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Rating: 5 out of 5
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Rating: 4 out of 5
packaging of the product ordered very good and conforms to the order.
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Rating: 5 out of 5
Material as described, clean cut, top packaging and delivery time, I can and will recommend it whenever I need it. What's more, the price is just right in the current climate of soaring aluminum prices.
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Rating: 5 out of 5
It's easy to specify what you want, and the interface for building your project is crystal-clear. What's more, delivery is on time and in the right packaging.
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Rating: 5 out of 5
Nikel As usual Good day
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Rating: 5 out of 5
Excellent site! :-) Products received quickly and very well packaged.
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Rating: 5 out of 5
I'm very happy with my first order: online design tool very easy to use, product received quickly, very well packaged, perfect dimensions and cut-outs! I absolutely recommend it!
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Rating: 5 out of 5
Easy, fast, precise
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Rating: 4 out of 5
be less expensive!
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Rating: 5 out of 5
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Rating: 3 out of 5
The quality and finish are perfect. The problem is the deadline, which was important to me. There are 3 possible deadlines, so the customer thinks that the dates are respected, and that's not the case.
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Response from John Steel
Hello Verified Buyer,
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the quality and finish of our products. We understand the importance of deadlines and we will do our best to improve our communication on this matter.
Best regards,
The John Steel shop team
Thank you for taking the time to share your feedback. We are delighted that you are satisfied with the quality and finish of our products. We understand the importance of deadlines and we will do our best to improve our communication on this matter.
Best regards,
The John Steel shop team
A
Rating: 2 out of 5
Cutting error on their part from JohnSteel, offer of a 5 credit on the next order... No real solution offered. It's a shame, the quality was there...
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Response from John Steel
Hello, thank you for your comment. Please be careful when assuming a cutting error. It can take a long time to find it. In this type of situation, the most efficient way is to contact us by phone. We always offer a solution, it's just a matter of finding the right one :-) Sincerely, John
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Rating: 5 out of 5
Perfectly cut parts, I can now widen the front end of my race car.
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
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Rating: 5 out of 5
Hello, the order was quickly processed and delivered. The plate is exactly what I needed.
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Rating: 5 out of 5
Hello, Very good parts as requested. Fast and secure delivery. Thank you John, Raphaël
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
JE MET UN bien car tout a été fait rapidement mais les traces de poncage au niveau des 4 trous du perimour c'est bof bof
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Rating: 5 out of 5
Fast delivery, customer contact, and quality of the product received (precision-cut stainless steel plate).
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Rating: 5 out of 5
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Rating: 5 out of 5
professional work, delivery as expected
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Rating: 4 out of 5
The ease of ordering, the customized cut-outs, the turnaround time.
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