9.4/10
★★★★★
based on 423 reviews published

Latest customer reviews

5 /5
★★★★★

This net is in accordance with the description and very practical

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Christophe R.
purchased on 07/02/2026
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5 /5
★★★★★

Very good product and helps a lot after a vitrectomy

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Claudine P.
purchased on 13/02/2026
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5 /5
★★★★★

The headrest is very good, the shell is soft and the cover can be washed. Also, the different settings are good. Unfortunately, the locking mechanism is not so good, I would wish for three more, it falls out easily.

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Brigitte W.
purchased on 12/02/2026
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Answer from MassMe
Good day,
Our supplier for the Velcro straps had a problem with the adhesive on one roll. The problem has now been resolved and the fastening works normally again.
We will send you three replacement Velcro straps.
Best regards,
5 /5
★★★★★

It's wonderful. What beautiful technology. Thank you very much. I will keep you updated after my intervention.

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Ginette M.
purchased on 06/02/2026
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5 /5
★★★★★

Package received on time.

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Joseline R.
purchased on 04/02/2026
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5 /5
★★★★★

Very good product One point to improve the black cord that prevents the 2 plastic elements from separating after adjustment should be held by a thread to avoid losing it

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Armel G.
purchased on 04/02/2026
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4 /5
★★★★☆

I am satisfied practically after my macular hole surgery.

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Colette P.
purchased on 02/02/2026
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5 /5
★★★★★

I had the MassMe vitrectomy pillow with me in the hospital. All the nurses and doctors were so enthusiastic that a consultation is taking place to possibly include the pillow in the inventory.

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Manuela M.
purchased on 28/01/2026
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5 /5
★★★★★

Very practical and comfortable after the operation

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Danièle L.
purchased on 27/01/2026
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5 /5
★★★★★

Very effective medical device and pleasant to use.

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Marie Christine B.
purchased on 27/01/2026
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5 /5
★★★★★

Very well-made and very useful after macular hole surgery, I highly recommend it especially for sleeping on your stomach, the cushion is perfect

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Valerie S.
purchased on 21/01/2026
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5 /5
★★★★★

An excellent product. And the purchasing process as well.

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María Teresa V.
purchased on 19/01/2026
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5 /5
★★★★★

I have had retina detachment surgery and I had to be almost 24 hours face down for 10 days due to the gas they put in to seal the retina. Thanks to this headrest, I have been able to sleep and sit at a table because it can be adjusted for both things. I recommend it.

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Jose Antonio G.
purchased on 19/01/2026
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5 /5
★★★★★

Fast reception and corresponds to the presented item

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Martial A.
purchased on 10/01/2026
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4 /5
★★★★☆

Product meets the need for eye surgeries in particular

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Jean-claude L.
purchased on 12/01/2026
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5 /5
★★★★★

Ordered following a vitrectomy, I could not test it due to its late delivery.

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Martine R.
purchased on 06/01/2026
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5 /5
★★★★★

EXCELLENT SERVICE

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Elisabetta F.
purchased on 02/01/2026
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5 /5
★★★★★

Perfect

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Francoise S.
purchased on 05/01/2026
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5 /5
★★★★★

I underwent a vitrectomy due to a hole in the macula. After the operation, the patient must keep their head tilted with their gaze directed towards their feet. This device has been of great help in adhering to this constraint. Indeed, being able to rest the head allows for proper relaxation of the trapezius area in the neck, and the gaze is well positioned.

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Corinne R.
purchased on 16/12/2025
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5 /5
★★★★★

Perfect for relaxing after work

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Claudine V.
purchased on 19/12/2025
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5 /5
★★★★★

Bamboo fabric headrest, very comfortable and easy to install. Processed order and very fast delivery. Thank you for that.

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Anna T.
purchased on 16/12/2025
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5 /5
★★★★★

Perfect, very practical and comfortable

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Yannick B.
purchased on 15/12/2025
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5 /5
★★★★★

The product seems effective. Healing is in progress

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Catherine P.
purchased on 13/12/2025
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2 /5
★★☆☆☆

The pillow is quite pleasantly soft, however, the handling is not particularly good. The plastic is very sharp-edged, I keep tearing my fingers while turning the screw. The locking mechanism is also very poor. It slips out very quickly despite the plug.

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Christine N.
purchased on 03/12/2025
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Answer from MassMe
Good day,
It seems that these incidents are due to a partially improper use contrary to the operating instructions. We recommend that you carefully observe these to optimize the use of your device and avoid such problems, or contact our customer service, which will be happy to assist you.
5 /5
★★★★★

We were delivered on time but at a relay point when it should have been at home. Otherwise, the product is very good. The adjustment could have a latch which would be an improvement to the current product.

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Pascal C.
purchased on 04/12/2025
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1 /5
★☆☆☆☆

Product is unsuitable for lying on the stomach after vitrectomy. And there is no Dutch manual. For me, a bad purchase.

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R D.
purchased on 06/12/2025
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Answer from MassMe
Hello,
Thank you for your feedback. We understand that the recommended position after this surgery can be difficult. However, most of our users appreciate that the product helps keep the injected gas in place while preventing neck pain. In response to your comment, we will add Dutch to the manual.
5 /5
★★★★★

Everything perfect. Great product. Delivery ahead of schedule. Thank you

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Emilia B.
purchased on 04/12/2025
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5 /5
★★★★★

Very quick delivery!

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Beata P.
purchased on 04/05/2025
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5 /5
★★★★★

A precious cushion, very good quality, very comfortable, an extraordinary bed during my postoperative recovery from retina.

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Caroline A.
purchased on 03/12/2025
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5 /5
★★★★★

Very satisfied

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Louise M.
purchased on 02/12/2025
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5 /5
★★★★★

I had surgery on my macula and it has been my salvation. Thank you very much

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Elena M.
purchased on 25/11/2025
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3 /5
★★★☆☆

The locking hook broke out of the base during normal use. I had placed the base under the mattress as suggested in the picture. When removing it, the locking hook broke off!

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Bertram Q.
purchased on 24/11/2025
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Answer from MassMe
Good day,
Such a situation can only be explained by improper use contrary to the operating instructions. The material has been carefully tested and approved for more than 5,000 usage cycles. In addition, it comes with a 2-year warranty. I invite you to contact our customer service to obtain a replacement part.
5 /5
★★★★★

It was very helpful during my recovery from a vitrectomy and I also recommended it to my treating doctors.

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Barbara T.
purchased on 25/11/2025
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5 /5
★★★★★

Fortunately, this MassMe cushion exists. It allowed me to sleep in the recommended position to better heal the macular hole. The first night was not easy, but then you get used to it. Thanks to the inventor of this product, especially a French one.

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Liliane G.
purchased on 21/11/2025
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4 /5
★★★★☆

Good overall

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Paule H.
purchased on 19/11/2025
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5 /5
★★★★★

Beautiful design and the product exceeded expectations.

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David S.
purchased on 13/11/2025
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5 /5
★★★★★

A good help when one has undergone a vitrectomy

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Lilou H.
purchased on 08/11/2025
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5 /5
★★★★★

Everything is in perfect order. Thank you.

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Brigitta D.
purchased on 06/11/2025
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5 /5
★★★★★

Excellent product for post-operative macular hole intervention.

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Patrizia M.
purchased on 01/11/2025
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5 /5
★★★★★

Good product and fast delivery

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Valérie P.
purchased on 30/10/2025
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