9.1/10
★★★★★
based on 8129 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
Clear, good
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Answer from Méanail Paris
Dear Maryline,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Delighted
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Dear Melanie,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is good but not the products
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Answer from Méanail Paris
Dear Sandra,We are delighted that the site meets your expectations! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Good. Lack of advice.
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Answer from Méanail Paris
Dear Marie,We are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Our after-sales service is available from Monday to Friday from 9:00 am to 6:00 pm by phone and every day by mail.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Good delivery, good site
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Dear Candice,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The box arrived stale and the product boxes crushed
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Answer from Méanail Paris
Dear Carole,We are sorry to hear that the boxes arrived damaged.Our priority is the satisfaction of our customers. We can contact you by phone to discuss this with you and to find a solution together! Are you available during the day? Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The pose of the varnish is not easy bad quality of varnish I do not useful it disappointed
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Answer from Méanail Paris
Dear Ludiwine,We are sorry to hear that you were disappointed with our products. Concerning the application of the nail polish, can you give us more details about the steps performed? Please note that all our nail polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R& team
3/5
★★★☆☆
Good.
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Dear Pauline,Thank you very much for your note.we are delighted to have you in our community.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Strange exchanges where we are called by name as if we had kept the cows together, but apart from that nothing to complain about
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Answer from Méanail Paris
Hello Jacqueline,Our young marketing team has chosen to be close to its customers in order to advise them as best as possible. No need to worry about going back to being formal with those who wish to do so, as our driving force is your satisfaction. Sincerely yours, Clara - Méanail
2/5
★★☆☆☆
The varnishes are not opaque enough and the lamp is very long to dry the varnishes. I do not recommend it.
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Answer from Méanail Paris
Hi Shania, Before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity. As for the drying of semi-permanent nail polishes, did you degrease the last layer (normally the layer of the Top Coat) with a cleaner? The cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Have a nice day,Clara - Méanail Paris
3/5
★★★☆☆
1. the package arrived late, after 20 days, when it said 5-10 days on the website.2. the inner box containing the lamp arrived damaged3. The description of the kit said the lamp was 36 watts, but a 24 watt lamp was sent to me. I hope they made an unintentional typo
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2/5
★★☆☆☆
Very clear site but product sold of very poor quality
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Answer from Méanail Paris
Dear Amélie,All our polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R& team
3/5
★★★☆☆
The varnishes are not of quality. After lamp, nail file, rhinestones etc. correct
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Answer from Méanail Paris
Dear Heather,Thank you for taking the time to share your experience with us. We are so glad that the lamp and accessories are what you expected! All of our polishes are registered on the European cosmetics portal and meet the strictest European standards. Our R& team
2/5
★★☆☆☆
I am very pleased with the service and the quality of the product.
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Answer from Méanail Paris
Dear Melodie,I am sorry to hear that you are not satisfied with your experience on the Méanail website.we have redone all our photos and videos on our website so that they are as realistic as possible. Please don't hesitate to come back to us to discuss it by phone, very nice day.Ines - Méanail Paris
3/5
★★★☆☆
Nice color of varnish but does not last very long
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Dear Hélène,Concerning the hold of the varnish, can you give us more details about the steps performed for the application of the varnish? Indeed, in order to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal for further information. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Maximum 2 weeks, after need to redo again,
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Answer from Méanail Paris
Dear Iryna, Thank you for your comment, did you use our Cleaners to degrease your nails? Then did you apply a Primer before the 2 coats of nail polish to make the nail polish last? These 2 steps are essential to ensure a good adhesion of the semi-permanent nail polish. Finish your manicure by applying a thin layer of Top Coat. Don't hesitate to come back to us for more advice. Have a nice day,Inès - Méanail Paris
2/5
★★☆☆☆
In general, I like it but I am disappointed with the colors that are not the same as on the site. I do not recommend
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Answer from Méanail Paris
Dear Rayene Imane, We regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent nail polish. The resolution of your screen can also change the shade of your nail polish. We would be delighted to offer you another nail polish that will better meet your expectations. Looking forward to hearing from you, Amélie - Méanail Paris
3/5
★★★☆☆
For the price the outfit is not that great but the colors are very nice
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Answer from Méanail Paris
Dear Erine, Thank you for your note. Did you use our Cleaners to degrease your nails? Then did you apply a Primer before the 2 coats of Colors nail polish to make the nail polish last? These two steps are essential to ensure a good adhesion of the semi-permanent nail polish and finish your manicure by applying a thin layer of Top Coat.Concerning the application of Peel Off nail polish, it is different from a classic semi-permanent nail polish. It is recommended for people who like to change their nail colors regularly. It is a varnish that lasts up to 7 days and is removed in one go like a sticker. The steps of the Peel Off application are as follows:- Apply a thin layer of Twin Coat Peel Off and catalyze under the lamp for 60 seconds- Apply 1 or 2 layers of Peel Off nail polish (depending on the opacity you want to obtain) and catalyze each layer- Cover with a thin layer of Twin Coat Peel Off and degrease with a pad cleaner to avoid the oily look that gives the impression that your nails are not dryMéanail Tip: Line the free edge of the nail with a thin layer of color to get a professional finish.Don't hesitate to come back to us for more tips.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
When I last ordered, I received a base that was impossible to apply because it was too thick and sticky, instead of the 2 in 1 base, so I stopped using your products
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Answer from Méanail Paris
Dear Marie Chantal,We are sorry to hear that you were disappointed with our products. Our priority is the satisfaction of our customers, that's why we are waiting for your feedback so that we can find together a suitable solution.Very nice day,Inès - Méanail Paris