/10
★★★★★
based on 8221 published reviews
★★★★★
based on 8221 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
I do not recommend this site
Johanna
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Answer from
Méanail Paris
Dear Johanna,We are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The delivery time was reasonable. The navigation on the site went well.
Claire
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Answer from
Méanail Paris
Dear Claire, Thank you for taking the time to share your beauty experience with us.
3/5
★★★☆☆
The cleaner (degreaser) very bad quality, has a smell of solvent very strong smell and removes the shine, not top at all nor the revomer not top at all. Disappointed with these two products
Cecile
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Answer from
Méanail Paris
Dear Cécile,Can you send us an email mentioning the problem via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The package was shipped far too late
Kilian
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Answer from
Méanail Paris
Dear Kilian,We apologize for the delivery problem and we hope to keep your confidence in our services. In addition, we will check the delivery tunnel with Mondial Relay, our partner for France, in order to understand the delay.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The product does not satisfy me. Changing the tip is mission impossible.
Abdelaziz
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Answer from
Méanail Paris
Hello, did you plug the device into the mains and press the button?
2/5
★★☆☆☆
The colors are very beautiful and the texture is top but the base and the top do not hang the varnish does not hold
Marie
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Méanail Paris
Dear Marie,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
For the price the packaging was really damaged the gifts were dirty
Léa
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Answer from
Méanail Paris
Dear Léa,We are sorry to hear that you received your package damaged. We will pass on your comments and hope to keep your trust. Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Not quite the desired pink
Sylviane
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Answer from
Méanail Paris
Dear Sylviane,Can you tell us more about your color choice? We can advise you and help you to choose.Know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Fast delivery and well packaged
Khadidiatou
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Answer from
Méanail Paris
Hello,We thank you for your comment, it is with great care that we prepare the orders... Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
My varnish lasts only 4 days, I apply it probably badly, I am not professional
Juline
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Answer from
Méanail Paris
Dear Juline,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Doesn't fit at all...And yes I did follow the necessary steps
Camille
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Answer from
Méanail Paris
Dear Camille, I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
3/5
★★★☆☆
Received on time
Sylvie
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Méanail Paris
Dear Sylvie,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The navigation is not obvious and sometimes the product description is not great
Elodie
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Méanail Paris
Dear Élodie,Thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Many products do not last long
Chloe
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Answer from
Méanail Paris
Dear Chloe, I am sorry to hear that you are disappointed with our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is placed on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
3/5
★★★☆☆
The delivery was fast and I'm happy about that but the meanail sander I ordered broke down after the third use and I'm extremely disappointed...
Maude
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Answer from
Méanail Paris
Dear Maude,We are very sorry to hear about your disappointment with our sander.can you send us an email mentioning the problem with the lamp with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
First purchase at Méanail. I took 6 colors. The colors are not opaque, I have to put at least 3-4 couples of colors. This means that the semi permanent doesn't hold up as well. The tools are still good, except the adhesives for the French, it does not stick enough, the varnish goes under the adhesive Very disappointed
Emma
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Answer from
Méanail Paris
Dear Emma,We are sorry to hear that our varnishes disappointed you.Concerning the opacity, before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity.I thank you for sharing your remarks with our teams.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I bought the beginner led kit I am disappointed. Even if I was careful not to put nail polish on the cuticles, it comes off very quickly...
Amina
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Answer from
Méanail Paris
Dear Amina,When applying the semi-permanent nail polish, make sure to tuck it in. In addition, tucking is very important because this passage allows to weld the whole without your varnish drying after a few days.very nice day,Ines - Méanail Paris
3/5
★★★☆☆
On the whole I am satisfied except for one color of varnish
Sophie
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Answer from
Méanail Paris
Dear Sophie,Please know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
I am not disappointed with the material but very much with the delivery service and this is not the first time. First of all I find the shipping costs exaggerated for such small orders, the delivery service is very long compared to other competitors and finally we don't know the mailbox. We pay and wait for a delivery service but we still have to go there ourselves and waste time. I'm really disappointed, I don't think I'll ever go through meanail again.
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Laurène,We are sincerely sorry to hear about your dissatisfaction.your package was shipped on 27/10 for a delivery on 31/10.your delivery address is considered as a
3/5
★★★☆☆
The site is well built except for finding these orders and how to return his items or make a return
Deborah
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Answer from
Méanail Paris
Dear Deborah,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The delivery is quite fast
Romane
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Answer from
Méanail Paris
Dear Romane,We thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The only thing I regret is that the colors are not sufficiently highlighted. We do not see them very well as they are. But otherwise nothing to say about the quality.
Virginie
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Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Good overall, maximum hold one week, see 5 days, the peel off effect comes off before you want to remove it is a shame
Tahiana
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Answer from
Méanail Paris
Hello,Concerning the Peel Off, can you give us more details about the steps to apply the varnish? Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Mitigated for this time! The polishes are great, however my package arrived in very bad condition!!! Fortunately, the nail polish held up well. I still recommend
Laurie
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Answer from
Méanail Paris
Dear Laurie,We apologize for the delivery problem and we will pass on your comments to improve our services and hope to keep your trust.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Correct brand
Shirley
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Answer from
Méanail Paris
Hello,We thank you for your comment.very nice day,Ines - Méanail Paris
3/5
★★★☆☆
An item received defective... But a good listening for the reception of the exchange, speed included.
Valérie
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Answer from
Méanail Paris
Dear Valerie, We do everything we can day after day to ensure that our customers have a great experience. Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The navigation always defaults to the large bottles. To find the small ones, you really have to search. But the big ones get damaged. Hence the interest of the small bottles.
Virginie
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Answer from
Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well
Jeanne
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Answer from
Méanail Paris
Dear Jeanne,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Good!
Margot
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Answer from
Méanail Paris
Dear Margot,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Perfect delivery. On the other hand the varnish does not hold.
Dayena
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Answer from
Méanail Paris
Hello,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the techniques of application advised.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
I must be objective in saying that all products were purchased on meanail ... and my polish is gone the next day after only one night.
Marine
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Answer from
Méanail Paris
Dear Marine,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Disappointed by this article
Veronique
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Answer from
Méanail Paris
Dear Veronique,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The navigation on the site is not very simple...
Sophie
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Answer from
Méanail Paris
Dear Sophie, We are listening to you to understand what was not satisfactory in your experience with Méanail and to bring you all our expertise. Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Complete kit but varnish that goes after 3 days .
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Julie,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Very disappointed with the gel kit. Very hard to sand, the underside of the gel liner is huge which gives a bad condition to the liner. To remove it even harder, I hurt myself by removing them. Otherwise what is on semi-permanent varnish, all very well the colors are beautiful.
Alexia
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Answer from
Méanail Paris
Dear Alexia,Thank you for taking the time to share your experience with us.What did you use to remove the Polygel? A file? The polishing block or the sander? Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Delivery longer than expected because of the carrier but customer service available and ready to find solutions so that I finally receive my order
Acheteur Vérifié
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Answer from
Méanail Paris
Hello, Thank you for taking the time to share your experience with us. Very nice day, Ines - Méanail Paris
3/5
★★★☆☆
Hard to go back, very slow
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Audrey,Are you talking about our website? Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The delivery was processed quickly and followed me a little complicated
Acheteur Vérifié
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3/5
★★★☆☆
Liquid varnish to be applied in a very thin layer? in 3 applications. If not, it will not catalyze perfectly... After nothing to say about your products, as always perfect!
Acheteur Vérifié
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Méanail Paris
Dear Céline, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Order returned to the warehouse without email to inform me. I had to contact the company myself because I found the delivery time long. The order was finally renewed and well delivered
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Margaux,We are very sorry for this delivery problem.we hope you like our products! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Delivery in time. on the other hand packaging not top, not in good condition but nevertheless complete. Accessories a little loose.
Acheteur Vérifié
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Méanail Paris
Dear Regine, We are sorry to hear that your package arrived in a bad state. Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The varnish does not last long enough
Acheteur Vérifié
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Answer from
Méanail Paris
Hello,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to ensure an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The nails don't last long, I had to redo 3 nails the day after my application :/ I hope it will last better when I have gained experience in applying the gel
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Cassandra,We would be interested to know more about how you install the Polygel as all the steps are very important.our priority is the satisfaction of our customers, that's why we are looking forward to your feedback. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well done
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Mylene,We thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Received fairly quickly
Acheteur Vérifié
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Méanail Paris
Dear Ophélie,Thank you for taking the time to share your experience with us.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The order and delivery went very well. Unfortunately, it is very difficult to change individual sanders. The motor also heats up quickly.
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Sabine,We are sorry to hear that you were disappointed with the sander. Our priority is the satisfaction of our customers, that's why we are waiting for your feedback so that we can find a suitable solution together! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Satisfactory service.
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Danielle,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Product that leaves something to be desired. The holding is not top! And your nails are weakened after removing the polish! I recommend without more
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Rachele,We are sorry to hear that you were disappointed with our nail polish. Could you please tell us more about the way you applied the nail polish and the way you put it on? We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
3/5
★★★☆☆
Good visibility of the products on the site.
Acheteur Vérifié
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Méanail Paris
Dear Lola,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Site offering good products. Not diverse enough for my taste
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Laeticia,Thank you for sharing your comments with us, which will be passed on to our teams.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Hello, the color is less vitaminized in real life than on the website but well, the rendering of colors on the net is always approximate and the color is very good anyway. It doesn't peel off despite having dipped my fingers in hot water. Maybe the layers were too thin...satisfied anyway
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Céline,Thank you for your message.for the Peel Off application, did you lightly sand your nails to remove the layer of Twin Coat before dipping them in hot water? Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Disappointed by the color of the varnish disappointed by the answers of your soap
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Pascale, I am sorry to hear that you are disappointed by our varnishes. We can contact you by phone to discuss this with you. Are you available during the day? Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
For the moment I am skeptical, the material is very good but I do not know if it is the lamp which catalyses badly or the varnish which does not hold but in any case the varnish does not hold more than one week in spite of the stages made. I have tried 3-4 and they all make the same result. So to see...
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Emilie, Thank you for your message. I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): If you have oily nails (which is often the reason why the nail polish doesn't last as long), focus on the preparation of your manicure (very important!): polish your nails well and apply a coat of primer. We're here to listen to you. Have a great day, Inès - Méanail Paris
3/5
★★★☆☆
Medium
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Gloria,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Disappointed with the quality of the varnishes
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Laetitia,We are sorry to hear that you were disappointed with our nail polishes. Can you give us more details about your comment? Is it a problem of durability, choice of colors in the Ruby kit or another problem? Our customer service is at your disposal to give you advice for a successful application of semi-permanent! Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
The site is very good and makes you want to buy. The package was received quickly, but the after-sales service is terrible (no answers to emails asking about the functioning of the products).
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Céline,After checking with us, we have not received any message from you. Can you please tell us how you contacted us? Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
Poor quality products. In spite of a good preparation of the nail, the varnish flakes the next day
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Cindy,For a semi-permanent nail polish to last long, you must apply the Primer well and let it dry in the open air. For the Base Coat, take care not to touch the cuticles and tuck it in well. For the application of the color and the Top Coat, follow the same instructions. Not touching the cuticles allows the product to set well on the hair without letting the air or water seep through. Otherwise, the semi-permanent lifts with extreme ease. In addition, tucking in the longle is very important because this passage allows you to weld everything together without your nail polish drying out after a few days.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Professional website but I lacked advice on how to use the products I ordered. For example: at the beginning I didn't know that I needed to clean my nails right after I polished them to remove the grease film.
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Sandra, Thank you for taking the time to share your beauty experience with us. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I received the order quite quickly, but the timer button on the uv lamp does not work... not very serious in itself, but I have to set a timer each time and turn it off/on each time... otherwise good quality products!
Acheteur Vérifié
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Answer from
Méanail Paris
Hello,Can you send us an email mentioning the problem with the lamp via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Semi-permanent nail polish does not last more than 4 days, very disappointed
Acheteur Vérifié
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Answer from
Méanail Paris
Dear Valerie,We would be interested to know more about how you apply the semi-permanent because all the steps are important.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris