9.1/10
★★★★★
based on 7729 published reviews

Latest neutral customer reviews

3/5
★★★☆☆
The site is correct
Reviewer icon
Sylvie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Sylvie,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Very disappointed because even if I follow the instructions and tutorials carefully, the varnish does not hold at all. The test was renewed (no spillage, cleaning, drying, etc.) but nothing to do it does not hold more than 2 days.
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Romain (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Romain,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Order not received because "not in stock" so replaced but no commercial gesture
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Do (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Didn't give me any info due to stock out and I didn't want another model.
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Boulanger (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Laure,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I had 2 delivery problems. The 1st: partial reception of the order. The 2nd one: lost package. On the other hand, the customer service was great and reactive! Everything was well resolved.
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Sylvie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Sylvie,I am forwarding your message to all our teams who strive every day to offer a great experience to our customers.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Package arrived crushed and punctured. elements in a mess in the box.
Reviewer icon
Andrée (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well average because damaged package. No solvent left in the bottle
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Isabelle (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Isabelle,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well
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Megane (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Megane,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Sale of goods made in PCR is not indicated
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Dumont (acheteur vérifié)
Translated review
3/5
★★★☆☆
Tracking was never up to date
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Virginie (acheteur vérifié)
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2/5
★★☆☆☆
Does not last long
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Janna (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,Could you please tell us more about the steps involved in the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal if needed.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
I don't like the lamp, it doesn't heat up enough and the varnish comes off after two days
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Saly (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,We are sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem with the lamp via our customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Correct
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Léa (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Léa,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The delivery is fast, but the delivery service leaves something to be desired, the box was totally stuck in the mailbox
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Céline (acheteur vérifié)
Translated review
3/5
★★★☆☆
The color is beautiful but the nails do not last long, barely 5 days
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Fanny (acheteur vérifié)
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3/5
★★★☆☆
I am disappointed because the nails break 2 days after putting the nail polish permanently... The nail polish is not good quality
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Gaelle (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Gaëlle,We are sorry to hear that our products have disappointed you.There is no causal relationship between the quality of our nail polish and the fact that your nails have become brittle.Could you please give us more details on how you applied the nail polish and also how to remove it? We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
3/5
★★★☆☆
The order was correct but one product was not closed properly and spilled completely into the box, messing up the whole order.
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Camille (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Camille,We apologize for the delivery problem. Can you send us an email mentioning the problem with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The colors are really nice, but without a discount, it's still quite expensive. Moreover, some products don't keep their promises.
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Pauline (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Pauline, don't hesitate to share your best work with us on our social networks. We'll be waiting for you on @MeanailParis! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I am disappointed with the colors. I took a white polish and a pastel purple love polish. Both colors are identical.
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Laure (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Laure,We are sorry to hear that the color of our nail polish disappointed you.the pictures 2 of our product pages were made in real condition by a hand model in order to represent the best rendering of each nail polish.can you send us an email mentioning the problem of the color with a picture of the two shades on your nails via our SAV? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Too long delays and too high prices
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Sylvie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Sylvie,We apologize for the delivery problem and we will pass on your comments to improve our services and hope to keep your trust.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
Difficulty to reach you and what do you propose to me following the mail sent and the broken products, I wait with impatience because I need urgently the top coat
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Nathalie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Nathalie,After checking on our side on our SAV, we have answered your email today at 14:50 confirming the preparation of your package, it will be shipped tomorrow and will be delivered to the relay point chosen.We remain at your disposal if necessary.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The products are good but I find that there are not many colors to offer and we can not buy the polygel to unity unfortunately it is a pity because the quality of the products are very easy to use for beginners and contrary to the comment that I could read the products hold on the long term when we took the blow of hands at the beginning some took off and it is necessary to take its time to realize the pose!
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Dorine (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,Thank you for taking the time to share your beauty experience with us! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Average varnish hold and the sander is very average in quality
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Geneviève (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Geneviève,Concerning our sander, we are listening to you to understand what was not satisfactory in your experience with it and bring you all our expertise.moreover, can you describe us your steps of installation please? Very beautiful day,Inès - Méanail Paris
2/5
★★☆☆☆
Hello, not happy with the Sphere kit because the varnishes are of very poor quality because they do not hold more than a traditional varnish.the machine on the other hand is very good.
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Julie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Julie,I am sorry to hear that you are disappointed by our products.can you give us more details about your application steps? Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The varnishes do not hold well, the result does not look like a semi-permanent varnish at all. Very disappointed with this purchase
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Emma (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Emma,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The peel off varnish does not work as it should
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Jessica (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Jessica,Concerning our Peel Off range, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
I do not recommend this site
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Johanna (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Johanna,We are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The delivery time was reasonable. The navigation on the site went well.
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Claire (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Claire, Thank you for taking the time to share your beauty experience with us.
3/5
★★★☆☆
The cleaner (degreaser) very bad quality, has a smell of solvent very strong smell and removes the shine, not top at all nor the revomer not top at all. Disappointed with these two products
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Cecile (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Cécile,Can you send us an email mentioning the problem via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The package was shipped far too late
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Kilian (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Kilian,We apologize for the delivery problem and we hope to keep your confidence in our services. In addition, we will check the delivery tunnel with Mondial Relay, our partner for France, in order to understand the delay.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The product does not satisfy me. Changing the tip is mission impossible.
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Abdelaziz (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello, did you plug the device into the mains and press the button?
2/5
★★☆☆☆
The colors are very beautiful and the texture is top but the base and the top do not hang the varnish does not hold
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Marie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Marie,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
For the price the packaging was really damaged the gifts were dirty
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Léa (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Léa,We are sorry to hear that you received your package damaged. We will pass on your comments and hope to keep your trust. Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Not quite the desired pink
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Sylviane (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Sylviane,Can you tell us more about your color choice? We can advise you and help you to choose.Know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Fast delivery and well packaged
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Khadidiatou (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,We thank you for your comment, it is with great care that we prepare the orders... Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
My varnish lasts only 4 days, I apply it probably badly, I am not professional
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Juline (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Juline,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Doesn't fit at all...And yes I did follow the necessary steps
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Camille (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Camille, I am sorry to hear that you are disappointed by our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is put on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
3/5
★★★☆☆
Received on time
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Sylvie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Sylvie,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The navigation is not obvious and sometimes the product description is not great
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Elodie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Élodie,Thank you for sharing your comments with us, which will be shared with our teams. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Many products do not last long
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Chloe (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Chloe, I am sorry to hear that you are disappointed with our products. Did you take care to edge your nail and not to touch the cuticles? Indeed, if the nail polish is placed on the cuticles, there is a risk that the nail polish will come off quickly. If you have greasy nails (which often explains why the nail polish does not last as long), put the emphasis on the preparation of your manicure (very important!): Do not hesitate to contact us if you need further advice. We're here to listen to you. Have a great day, Inès - Méanail Paris
3/5
★★★☆☆
The delivery was fast and I'm happy about that but the meanail sander I ordered broke down after the third use and I'm extremely disappointed...
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Maude (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Maude,We are very sorry to hear about your disappointment with our sander.can you send us an email mentioning the problem with the lamp with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
First purchase at Méanail. I took 6 colors. The colors are not opaque, I have to put at least 3-4 couples of colors. This means that the semi permanent doesn't hold up as well. The tools are still good, except the adhesives for the French, it does not stick enough, the varnish goes under the adhesive Very disappointed
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Emma (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Emma,We are sorry to hear that our varnishes disappointed you.Concerning the opacity, before using our varnishes, you have to shake the bottle well in order to mix the pigments and to find a nice opacity.I thank you for sharing your remarks with our teams.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I bought the beginner led kit I am disappointed. Even if I was careful not to put nail polish on the cuticles, it comes off very quickly...
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Amina (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Amina,When applying the semi-permanent nail polish, make sure to tuck it in. In addition, tucking is very important because this passage allows to weld the whole without your varnish drying after a few days.very nice day,Ines - Méanail Paris
3/5
★★★☆☆
On the whole I am satisfied except for one color of varnish
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Sophie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Sophie,Please know that we regularly update our visuals so that they are as representative as possible of the real color of our semi-permanent varnishes. But the color rendered on your screen also depends a lot on the resolution of this screen.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
I am not disappointed with the material but very much with the delivery service and this is not the first time. First of all I find the shipping costs exaggerated for such small orders, the delivery service is very long compared to other competitors and finally we don't know the mailbox. We pay and wait for a delivery service but we still have to go there ourselves and waste time. I'm really disappointed, I don't think I'll ever go through meanail again.
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Acheteur Vérifié (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Laurène,We are sincerely sorry to hear about your dissatisfaction.your package was shipped on 27/10 for a delivery on 31/10.your delivery address is considered as a
3/5
★★★☆☆
The site is well built except for finding these orders and how to return his items or make a return
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Deborah (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Deborah,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The delivery is quite fast
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Romane (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Romane,We thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The only thing I regret is that the colors are not sufficiently highlighted. We do not see them very well as they are. But otherwise nothing to say about the quality.
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Virginie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Good overall, maximum hold one week, see 5 days, the peel off effect comes off before you want to remove it is a shame
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Tahiana (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,Concerning the Peel Off, can you give us more details about the steps to apply the varnish? Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Mitigated for this time! The polishes are great, however my package arrived in very bad condition!!! Fortunately, the nail polish held up well. I still recommend
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Laurie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Laurie,We apologize for the delivery problem and we will pass on your comments to improve our services and hope to keep your trust.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Correct brand
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Shirley (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,We thank you for your comment.very nice day,Ines - Méanail Paris
3/5
★★★☆☆
An item received defective... But a good listening for the reception of the exchange, speed included.
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Valérie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Valerie, We do everything we can day after day to ensure that our customers have a great experience. Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The navigation always defaults to the large bottles. To find the small ones, you really have to search. But the big ones get damaged. Hence the interest of the small bottles.
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Virginie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Virginie,Thank you for sharing your comments with us, which will be shared with our teams.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well
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Jeanne (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Jeanne,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Good!
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Margot (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Margot,Thank you very much for your little word.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Perfect delivery. On the other hand the varnish does not hold.
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Dayena (acheteur vérifié)
Translated review
Answer from Méanail Paris
Hello,Concerning the holding of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal holding of the semi-permanent varnish, it is essential to respect the techniques of application advised.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
I must be objective in saying that all products were purchased on meanail ... and my polish is gone the next day after only one night.
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Marine (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Marine,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Disappointed by this article
Reviewer icon
Veronique (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Veronique,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The navigation on the site is not very simple...
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Sophie (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Sophie, We are listening to you to understand what was not satisfactory in your experience with Méanail and to bring you all our expertise. Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Complete kit but varnish that goes after 3 days .
Reviewer icon
Acheteur Vérifié (acheteur vérifié)
Translated review
Answer from Méanail Paris
Dear Julie,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. Very nice day,Inès - Méanail Paris