/10
★★★★★
based on 8146 published reviews
★★★★★
based on 8146 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Good products, but I for example got the Cookie Pastel box set and you have to make many passes to make the color even. And for it to last well without marring you have to make light passes.
Enkela C.
purchased on 05/07/2022
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3/5
★★★☆☆
The device does not dry well, the disolevant is not very effective and the clamps do not hold and break easily. But complete kit.
Saïda B.
purchased on 05/07/2022
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2/5
★★☆☆☆
Good reception of the package and the shipping times are satisfactory. I am very disappointed with the quality of the nail polish, it's not my first semi permanent nail polish from Meanail but I find that the quality has dropped significantly ... it's a shame
Camille T.
purchased on 02/07/2022
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3/5
★★★☆☆
Good products quality price , I recommend this company 😉
Gabriella P.
purchased on 01/07/2022
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3/5
★★★☆☆
The brush to spread the gel is of very bad quality the hairs do not stay between them and separates and the same the lamp the timer does not work properly
Sarah C.
purchased on 01/07/2022
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Answer from
Méanail Paris
Hallo,
es tut mir leid, dass Sie auf ein Problem gestoßen sind.
Wissen Sie, dass unsere Lampen eine Garantie haben?
Zögern Sie nicht, an unseren Kundenservice zu schreiben.
Mit freundlichen Grüßen,
Estelle, vom Méanail-Team.
es tut mir leid, dass Sie auf ein Problem gestoßen sind.
Wissen Sie, dass unsere Lampen eine Garantie haben?
Zögern Sie nicht, an unseren Kundenservice zu schreiben.
Mit freundlichen Grüßen,
Estelle, vom Méanail-Team.
3/5
★★★☆☆
I got everything but the special recharge kit, fortunately I found a good person who refunded me
Sofia B.
purchased on 29/06/2022
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3/5
★★★☆☆
Package well packed, but the varnish does not hold (quality of the varnish? Or lamp not powerful enough?)
Kelly S.
purchased on 25/06/2022
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3/5
★★★☆☆
A little disappointed, you need at least 3 coats of the magic chameleon color if you want a nice result
Morgane K.
purchased on 28/06/2022
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3/5
★★★☆☆
Affordable varnish, holds better than classic varnish but even following the protocol the application does not last more than 5 days (I specify that I do the dishes by hand so it still holds relatively)
Camille G.
purchased on 26/06/2022
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2/5
★★☆☆☆
Disappointed, I tried 3 colors and for the 3, it takes 6 layers to not be transparent.
Justine H.
purchased on 27/06/2022
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2/5
★★☆☆☆
The varnish is not of good quality, it comes off after a week despite following the application protocol. I do not recommend.
Nathalie R.
purchased on 26/06/2022
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3/5
★★★☆☆
Fast delivery. I bought the ruby kit which is very complete. The explanations are clear. However, for the moment, the varnish comes off easily so it does not last long. To see if progressively it is a problem of application or base coat.
Pascaline M.
purchased on 14/06/2022
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3/5
★★★☆☆
Impeccable service, complete box and visually very neat ... easy to apply The only downside is that the varnish does not hold, 1 week maximum
Marion M.
purchased on 08/06/2022
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2/5
★★☆☆☆
Nothing to say about the site, except that the products do not meet the promises announced
Dalila
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3/5
★★★☆☆
The site is very good
Kathleen
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Answer from
Méanail Paris
Dear Kathleen,Thank you very much for your kind words.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
After ordering a complete kit for semi-permanent manicure I am disappointed ... Unfortunately the nail polish does not hold ... I have to follow exactly all the steps that are very well explained my break of nail polish does not last more than 2 days ... perhaps the fault of the base + top coat ... Which is a pity because the colors are very beautiful and the material very complete ...
Lola
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Answer from
Méanail Paris
Dear Lola,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The varnish doesn't last long... Maybe I put it on wrong.... And need some advice
Michelle
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Answer from
Méanail Paris
Dear Michelle,Concerning the hold of the varnish, can you give us more details about the steps carried out for the application of the varnish? We will advise you as well as possible.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Hello, I find that the lamp takes a very long time to catalyze, you have to do it two or three times before it catalyzes well, so I'm disappointed with the lamp.
Silvia
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Answer from
Méanail Paris
Dear Silvia,As for the drying of semi-permanent nail polish, did you degrease the last coat with a Cleaner? The Cleaner allows you to remove the little oily layer that gives the impression that the varnish is not dry. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is easy to use and explains correctly how to use the products sold
Mélissa
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Answer from
Méanail Paris
Dear Melissa,Thank you for sharing your experience with us.I will pass on your message to all our teams who strive every day to offer a great experience to our customers.Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Basically I was very satisfied with the website and the speed of delivery but I am very disappointed with my package the sander does not work and it is impossible to change the tips and yet I am a professional
Sandrine
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Answer from
Méanail Paris
Dear Sandrine,Can you send us an email mentioning the problem with the sander with a video via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The machine does not dry at all the semi-permanent varnishes delivered with
Eloise
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Answer from
Méanail Paris
Dear Eloise,Could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The site itself is good, fast deliveryNow I am not satisfied with the products, I put the varnish 2 days after all that dried out !!!! I thought that I had not done correctly since it was my first, then I redid, but the same 3 days after the varnish does not hold, I can even remove it with my fingers without product. !!!! So I am disappointed
Cynthia
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Answer from
Méanail Paris
Dear Cynthia,We would be interested to know more about the way you apply the semi-permanent.our priority is the satisfaction of our customers, so we look forward to your feedback.very nice day,Ines - Méanail Paris
3/5
★★★☆☆
Site rather intuitive and easy to use
Leena
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Answer from
Méanail Paris
Hello,We thank you for your purchase and are happy that our site satisfies you.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The clips to put on the fingers are of very poor quality very disappointed and the remover wipes remove absolutely nothing.
Sandra
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Answer from
Méanail Paris
Dear Sandra,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The kit received is rather complete! However the top coat 2 in 1 base is of poor quality and everything comes off in a few days despite a preparation of the nails done correctly! I've already been forced to buy these two products in another brand too bad!
Caroline
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Answer from
Méanail Paris
Dear Caroline,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Disappointed with the colors of the nail polish provided with the pack otherwise the rest very good.
Emilie
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Answer from
Méanail Paris
Dear Emilie,Concerning the color, we are listening to you to understand what was not satisfactory for you.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Impossible to enter the gift code for the cuticle oil!
Marie Jose
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Answer from
Méanail Paris
Dear Marie Jose,Can you send us an email mentioning the problem via our after-sales service?very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The reception of the order was quite long, but the products were well packaged. On the other hand, their products are average I think.
Isabelle
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Answer from
Méanail Paris
Dear Isabelle,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is well done
Isabelle
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Answer from
Méanail Paris
Dear Isabelle,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Fast delivery
Laurine
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Answer from
Méanail Paris
Dear Laurine,Thank you for taking the time to share your experience with us. Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The site is correct
Sylvie
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Answer from
Méanail Paris
Dear Sylvie,Thank you for your purchase and we are happy that you are satisfied with our site.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Very disappointed because even if I follow the instructions and tutorials carefully, the varnish does not hold at all. The test was renewed (no spillage, cleaning, drying, etc.) but nothing to do it does not hold more than 2 days.
Romain
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Answer from
Méanail Paris
Dear Romain,We are very sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Order not received because "not in stock" so replaced but no commercial gesture
Do
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Answer from
Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Didn't give me any info due to stock out and I didn't want another model.
Boulanger
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Answer from
Méanail Paris
Dear Laure,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I had 2 delivery problems. The 1st: partial reception of the order. The 2nd one: lost package. On the other hand, the customer service was great and reactive! Everything was well resolved.
Sylvie
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Answer from
Méanail Paris
Dear Sylvie,I am forwarding your message to all our teams who strive every day to offer a great experience to our customers.very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
Package arrived crushed and punctured. elements in a mess in the box.
Andrée
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Answer from
Méanail Paris
Hello,Can you send us an email mentioning the problem via customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well average because damaged package. No solvent left in the bottle
Isabelle
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Answer from
Méanail Paris
Dear Isabelle,Can you send us an email mentioning the problem via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Well
Megane
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Answer from
Méanail Paris
Dear Megane,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Sale of goods made in PCR is not indicated
Dumont
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3/5
★★★☆☆
Tracking was never up to date
Virginie
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2/5
★★☆☆☆
Does not last long
Janna
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Answer from
Méanail Paris
Hello,Could you please tell us more about the steps involved in the application of the varnish? Indeed, to guarantee an optimal hold of the semi-permanent varnish, it is essential to respect the recommended application techniques. We remain at your disposal if needed.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
I don't like the lamp, it doesn't heat up enough and the varnish comes off after two days
Saly
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Answer from
Méanail Paris
Hello,We are sorry to hear about your disappointment with our products.could you please send us an email mentioning the problem with the lamp via our customer service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Correct
Léa
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Answer from
Méanail Paris
Dear Léa,Thank you for your comment.very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The delivery is fast, but the delivery service leaves something to be desired, the box was totally stuck in the mailbox
Céline
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3/5
★★★☆☆
The color is beautiful but the nails do not last long, barely 5 days
Fanny
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3/5
★★★☆☆
I am disappointed because the nails break 2 days after putting the nail polish permanently... The nail polish is not good quality
Gaelle
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Answer from
Méanail Paris
Dear Gaëlle,We are sorry to hear that our products have disappointed you.There is no causal relationship between the quality of our nail polish and the fact that your nails have become brittle.Could you please give us more details on how you applied the nail polish and also how to remove it? We remain at your disposal for further information and wish you a good day.Ines - Méanail Paris
3/5
★★★☆☆
The order was correct but one product was not closed properly and spilled completely into the box, messing up the whole order.
Camille
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Answer from
Méanail Paris
Dear Camille,We apologize for the delivery problem. Can you send us an email mentioning the problem with a picture via our after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The colors are really nice, but without a discount, it's still quite expensive. Moreover, some products don't keep their promises.
Pauline
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Answer from
Méanail Paris
Dear Pauline, don't hesitate to share your best work with us on our social networks. We'll be waiting for you on @MeanailParis! Regarding our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
I am disappointed with the colors. I took a white polish and a pastel purple love polish. Both colors are identical.
Laure
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Answer from
Méanail Paris
Dear Laure,We are sorry to hear that the color of our nail polish disappointed you.the pictures 2 of our product pages were made in real condition by a hand model in order to represent the best rendering of each nail polish.can you send us an email mentioning the problem of the color with a picture of the two shades on your nails via our SAV? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Too long delays and too high prices
Sylvie
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Answer from
Méanail Paris
Dear Sylvie,We apologize for the delivery problem and we will pass on your comments to improve our services and hope to keep your trust.Very nice day,Ines - Méanail Paris
2/5
★★☆☆☆
Difficulty to reach you and what do you propose to me following the mail sent and the broken products, I wait with impatience because I need urgently the top coat
Nathalie
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Answer from
Méanail Paris
Dear Nathalie,After checking on our side on our SAV, we have answered your email today at 14:50 confirming the preparation of your package, it will be shipped tomorrow and will be delivered to the relay point chosen.We remain at your disposal if necessary.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The products are good but I find that there are not many colors to offer and we can not buy the polygel to unity unfortunately it is a pity because the quality of the products are very easy to use for beginners and contrary to the comment that I could read the products hold on the long term when we took the blow of hands at the beginning some took off and it is necessary to take its time to realize the pose!
Dorine
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Answer from
Méanail Paris
Hello,Thank you for taking the time to share your beauty experience with us! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
Average varnish hold and the sander is very average in quality
Geneviève
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Answer from
Méanail Paris
Dear Geneviève,Concerning our sander, we are listening to you to understand what was not satisfactory in your experience with it and bring you all our expertise.moreover, can you describe us your steps of installation please? Very beautiful day,Inès - Méanail Paris
2/5
★★☆☆☆
Hello, not happy with the Sphere kit because the varnishes are of very poor quality because they do not hold more than a traditional varnish.the machine on the other hand is very good.
Julie
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Answer from
Méanail Paris
Dear Julie,I am sorry to hear that you are disappointed by our products.can you give us more details about your application steps? Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The varnishes do not hold well, the result does not look like a semi-permanent varnish at all. Very disappointed with this purchase
Emma
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Answer from
Méanail Paris
Dear Emma,Concerning our products, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
The peel off varnish does not work as it should
Jessica
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Answer from
Méanail Paris
Dear Jessica,Concerning our Peel Off range, we are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Inès - Méanail Paris
2/5
★★☆☆☆
I do not recommend this site
Johanna
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Answer from
Méanail Paris
Dear Johanna,We are listening to you to understand what was not satisfactory in your experience with Méanail and bring you all our expertise.Very nice day,Ines - Méanail Paris
3/5
★★★☆☆
The delivery time was reasonable. The navigation on the site went well.
Claire
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Answer from
Méanail Paris
Dear Claire, Thank you for taking the time to share your beauty experience with us.
3/5
★★★☆☆
The cleaner (degreaser) very bad quality, has a smell of solvent very strong smell and removes the shine, not top at all nor the revomer not top at all. Disappointed with these two products
Cecile
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Answer from
Méanail Paris
Dear Cécile,Can you send us an email mentioning the problem via the after sales service? As soon as we receive your message, we will do our best to offer you a better experience! Very nice day,Inès - Méanail Paris
3/5
★★★☆☆
The package was shipped far too late
Kilian
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Answer from
Méanail Paris
Dear Kilian,We apologize for the delivery problem and we hope to keep your confidence in our services. In addition, we will check the delivery tunnel with Mondial Relay, our partner for France, in order to understand the delay.Very nice day,Ines - Méanail Paris