Customer reviews of Mobellia

The surface of the table is excessively delicate for a table, especially for outdoor use. It gets damaged right away.

Really disappointing and frustrating experience. I bought a table that arrived damaged twice, a clear sign of total disinterest on the part of the company in checking the goods before shipping. It was only after a long and stressful wait, during which customer service never provided concrete answers, that it was finally picked up on September 8. The most serious issue, however, is that the refund of over 1,000 euros, which had been promised to me, was long and difficult to obtain. I was assured that it would be processed as soon as the product arrived at the warehouse, but after weeks of waiting without any clear communication, I had to insist to finally get my money back. Customer service was absent and unprofessional, never providing quick or reliable responses. An embarrassing situation, with a nonexistent level of communication that caused numerous inconveniences, both logistical and economic. This whole affair lasted two months, an absurdly long time to manage a return and a refund, especially knowing that the problem had been reported from the start. I absolutely cannot recommend this site to those looking for a calm and problem-free shopping experience. I hope this review will make the company reflect on how it treats its customers in the future. Really disappointing and frustrating experience. I bought a table that arrived damaged twice, a clear sign of total disinterest on the part of the company in checking the goods before shipping, and only after a long and stressful wait, during which customer service never provided concrete answers, it was picked up on September 8. The most serious issue, however, is that the refund of over 1,000 euros, which had been promised to me, was long to obtain. I was told it would be processed as soon as the product arrived in the warehouse, but after weeks of waiting without clear communication, I had to insist to finally get my money. Customer service was absent and unprofessional, never providing timely and reliable answers. An embarrassing situation, with a nonexistent level of communication that caused numerous inconveniences, both logistical and economic. This whole affair lasted two months, an absurdly long time to manage a return and a refund, especially considering that the problem had been reported from the start. I absolutely cannot recommend this site to those looking for a calm and problem-free shopping experience. I hope this review will make the company reflect on how to treat its customers in the future.

VERY SATISFIED WITH MY PURCHASE. A SMALL ISSUE WITH THE WORKMANSHIP (CUSHION SEAMS) QUICKLY RESOLVED!

Perfect. Matches exactly to expectations.

The table is defective. A chip on the top and the extension cannot be opened due to a twisted batten

I am very satisfied with the purchase of the Mobellia table, good delivery very fast after the order.

Very beautiful table, color matches the photos, very simple assembly. Fast delivery. Thank you

Very fast delivery, good quality

I recommend 100% Mo Elia, order delivered more than quickly and by a carrier with very precise and respected schedules

Ok

A very elegant outdoor lounge of very good manufacture. The cushion covers are very sporty but we appreciated this very firm padding

AWFUL EXPERIENCE WITH RETURNING THE ITEM DUE TO MANUFACTURING DEFECT.

Order of a 3-seater sofa on August 5, delivery within 5 to 10 working days. Called on August 20 to find out where my delivery is as I need it for August 23. The person cannot answer me. Calls me back in the afternoon to say that there was a logistics problem, that they no longer have the product in stock. Does not offer me a concrete solution, I indicate that I absolutely need it. I decide to take a 2-seater armchair of the same brand so as not to be stuck for the 23rd. Tells me that she cannot make a commercial gesture, that she has no authority. Does not propose any other solution. I spent 200 euros more because I was put in a fait accompli, with the urgency of the date of the 23rd. While I ordered a 3-seater armchair; and the logistics problem is not my fault.

Excellent service; product as described

Delivery of a pergola for nearly 8000€ with many damaged products during transport, all the assembly screws were missing, then a faulty motor, very poor technical support that does not know its products, it has been 3 months and still not resolved.

Very good purchase, delivery within two days, the garden lounge is great

Very fast transport. The table is superb. Perfect, thank you very much

Top

Unfortunately, the table could not be delivered because the glass top was damaged. The shipping company called us and reported the damage to you. Now I hope that the next delivery arrives quickly and everything is intact.

Very happy with our purchase. The garden lounge is very beautiful and of good quality. To be seen over time

Very satisfied, very nice item except for a small weaving defect on one armchair

Everything was perfect, from the order to the delivery

Effective communication and logistics. Functional and aesthetic products. Durability to be seen over time

Package arrived as expected in good condition satisfied with my purchase I recommend

Order placed quickly and delivered afterwards

Very fast delivery. Quality product. Very satisfied!

I can only advise every customer against ordering products from this company. I ordered two sun loungers "Pirae" on June 2, 2025. They were delivered on June 10, but unfortunately one lounger was damaged and was immediately taken back by the shipping company. To this day, Mobellia refuses to deliver a replacement for the damaged lounger despite full payment for two loungers, citing the order status "Delivered with Damage."

Very good

High quality product!

Very good

Fast delivery, good quality-price ratio

1st order and very satisfied, very nice garden set, fast delivery. I recommend

The table arrived quickly. It had some damage, but the attention was quick and it was resolved.

An efficient order and delivery within the deadlines.

Material conforms. Fast shipping and perfect packaging. Matches what was sought.

Murano table and 6 chairs. Perfect except one chair has a twisted backrest. Can it be exchanged or receive compensation? I have a photograph.

product meets expectations, fast delivery

Deadlines not respected

Hello, First order on Mobellia, but surely the last. Yes, the delivery is fast. But several quality issues upon receipt, unacceptable at this price level. The customer service is nonetheless responsive and offers solutions. I am waiting to see the realization of these proposals. Yves

Professional and fast service!