/10
★★★★★
based on 4139 published reviews
★★★★★
based on 4139 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Normal
Comprador Verificado
purchased on 15/04/2017
Translated review3/5
★★★☆☆
I asked for some stickers to be sent to me but did not receive any.
Comprador Verificado
purchased on 20/04/2017
Translated review Answer from Mundo-Surf
Hello christofer and thank you for your order, Unfortunately we are out of stickers at the moment, that's why we haven't put any in your package, we will have some soon. We will have some soon, I hope we can send you some in your next order. Regards Laura
3/5
★★★☆☆
Very good products but shipping needs to be improved a lot.
Comprador Verificado
purchased on 31/03/2017
Translated review3/5
★★★☆☆
I think you can give better prices
Comprador Verificado
purchased on 04/04/2017
Translated review3/5
★★★☆☆
Well
Comprador Verificado
purchased on 19/01/2017
Translated review3/5
★★★☆☆
It is difficult to be in contact with the staff of mundo-surf and it would be nice that as a customer they would give me more security in the information they give me about the purchased item.
Comprador Verificado
purchased on 09/01/2017
Translated review2/5
★★☆☆☆
I purchased the product with a 24-48h delivery service with a value of that service of 4,30. The order arrived 15 days later. At no time did they contact me to inform me what day my order would arrive. I had to contact them to be informed.
Comprador Verificado
purchased on 13/12/2016
Translated review Answer from Mundo-Surf
Hello Ruben, Day 13/12: receipt of your order Day 13/12: We notify you by mail that we will not be able to meet the deadline of 24 hours due to lack of stock of the product ordered, giving you the possibility to cancel your order if you wish Day 22/12: Mundo-Surf notifies you that your package has been shipped Day 22/12: SENDING (the shipping company) notifies you by SMS and email that your package will be delivered on the 23rd, with the tracking number and a link to track the shipment Day 23/12: delivery of your package We have taken 8 working days instead of 1, but not 15 days. We are sorry for any inconvenience this may have caused you, but we have warned you from the first day of this delay, and we have warned you at every important stage of the processing of your order. Regards
3/5
★★★☆☆
In the fiber order instead of 2 meters they sent me 1'96
Comprador Verificado
purchased on 15/12/2016
Translated review3/5
★★★☆☆
A website with competitive prices and fast shipping, even having arrived a day late the table because the courier company did not warn me or leave a note, otherwise all good very attentive to answer my questions and the material in perfect condition. I put a normal because I buy everything online and I'm used to fast shipping and that everything is correct. I WOULD BUY AGAIN IN MUNDOSURF.COM
Comprador Verificado
purchased on 28/11/2016
Translated review3/5
★★★☆☆
The order was not ready for the date they published...
Comprador Verificado
purchased on 21/10/2016
Translated review3/5
★★★☆☆
Very good customer service, but not reflecting the lack of stock on the page and communicating it after the purchase did not leave me with a good feeling.
Comprador Verificado
purchased on 30/09/2016
Translated review3/5
★★★☆☆
All good, except the board (with a hole) and the keels (scratched).
Comprador Verificado
purchased on 07/09/2016
Translated review3/5
★★★☆☆
Normal.
Comprador Verificado
purchased on 21/09/2016
Translated review3/5
★★★☆☆
The shipping company should be improved. The two times I have placed an order they wanted to charge me cash on delivery and I had already paid when I placed the order online.
Comprador Verificado
purchased on 17/09/2016
Translated review3/5
★★★☆☆
Very attentive service. The courier service was a disaster
Comprador Verificado
purchased on 06/09/2016
Translated review3/5
★★★☆☆
The material is average but the communication and operation of the website leaves something to be desired.
Comprador Verificado
purchased on 12/08/2016
Translated review2/5
★★☆☆☆
IT WAS NOT DELIVERED HOME THOUGH I PAID MORE
Verified Buyer
purchased on 10/07/2016
3/5
★★★☆☆
After paying and accepting the shipping conditions I was informed that the material was not in stock. Page with the condition to receive the material in 48 hours. The material arrived approximately 10 days later. I think it would have been fairer if I had been informed before paying that the material was not in stock. I would have been able to make the purchase elsewhere and receive the material on time. The material arrived in good condition.
Comprador Verificado
purchased on 10/06/2016
Translated review2/5
★★☆☆☆
One of the jars was poorly sealed in the package that was sent to me, so it spilled a little. I find it a bit shabby that the products do not come well sealed.
Comprador Verificado
purchased on 23/05/2016
Translated review3/5
★★★☆☆
Normal, as it should be
Comprador Verificado
purchased on 21/05/2016
Translated review