/10
★★★★★
based on 6006 published reviews
★★★★★
based on 6006 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Speed and efficiency
Nathalie H.
purchased on 13/12/2021
Translated review3/5
★★★☆☆
Not the base clock lamp worked 3 days
Béatrice B.
purchased on 14/12/2021
Translated review Answer from Pictyourlamp.com
good morning,
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we will replace your base.
Best regards,
Lisa from Lampephoto.fr
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we will replace your base.
Best regards,
Lisa from Lampephoto.fr
2/5
★★☆☆☆
Ordered 3 lamps Two are perfect and one with defects (it can happen) The service was warned but they are doing the dead
Kilian B.
purchased on 11/12/2021
Translated review Answer from Pictyourlamp.com
Hello,
We're sorry for the inconvenience. We have tried to contact you by e-mail to resolve this issue. We look forward to hearing from you.
Best regards,
Lisa from Lampephoto.fr
We're sorry for the inconvenience. We have tried to contact you by e-mail to resolve this issue. We look forward to hearing from you.
Best regards,
Lisa from Lampephoto.fr
3/5
★★★☆☆
Super
Messaline P.
purchased on 11/12/2021
Translated review2/5
★★☆☆☆
The lamps are well manufactured on this point no problem, on the other hand level light it is really weak, I do not agree with the naming "lamp" that should be replaced by "night light" term less misleading for the consumer...
Christian C.
purchased on 11/12/2021
Translated review Answer from Pictyourlamp.com
Hello,
You need to use the remote control on the base to choose the intensity of light you want.
have a nice day,
Lisa from Lampephoto.fr
You need to use the remote control on the base to choose the intensity of light you want.
have a nice day,
Lisa from Lampephoto.fr
3/5
★★★☆☆
I'm very pleased with the service and the quality of the product. I've been using it for a long time now and it is very good.
Mickael L.
purchased on 24/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Best regards,
Lisa from lampephoto.fr
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Best regards,
Lisa from lampephoto.fr
3/5
★★★☆☆
Very nice photo print but a little disappointed with the quality and lightness of the product. I hope this gift will still make an impact
Natacha G.
purchased on 06/12/2021
Translated review3/5
★★★☆☆
Big problems between the plexi plates and the lighting supports. The plates do not fit in all the supports and one plate (magic hat) only fits on the wooden support. The diversity of the supports purchased has allowed us to find compromises in terms of functioning, to the detriment of an inter-changeability allowing the rotation of plates in different rooms. A bevel on the base of the plates entering the slots of the supports would be very useful, as realized on plates bought on a Christmas market and coming from the same sign according to the publicity provided.
Dominique G.
purchased on 04/12/2021
Translated review Answer from Pictyourlamp.com
Hello,
We are very sorry that you are not satisfied with your order.
I've made some enquiries about your problem and I don't see any trace of your complaint. Please note that the slots in our different bases are not the same size, so they can't accommodate the same plates. When you buy, be careful to choose the plate you want to match the base. If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to discuss them with you.
See you soon.
Best regards,
Alexandra from Lampephoto.fr
We are very sorry that you are not satisfied with your order.
I've made some enquiries about your problem and I don't see any trace of your complaint. Please note that the slots in our different bases are not the same size, so they can't accommodate the same plates. When you buy, be careful to choose the plate you want to match the base. If you have any further questions, please don't hesitate to contact us at [email protected], and we'll be delighted to discuss them with you.
See you soon.
Best regards,
Alexandra from Lampephoto.fr
3/5
★★★☆☆
Nice lamp but no 3D at all A little disappointed
Isabelle G.
purchased on 05/12/2021
Translated review3/5
★★★☆☆
Engraving good, but the glass of the alarm clock all scratched...
Miguel B.
purchased on 02/12/2021
Translated review Answer from Pictyourlamp.com
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Lisa from Lampephoto.fr
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Lisa from Lampephoto.fr
3/5
★★★☆☆
The picture is top, Only is unfortunately leuchtsokel broken. Since you wait a good quality
Kristin H.
purchased on 01/12/2021
Translated review3/5
★★★☆☆
I took the lamp with the tree and received the lamp with a piece of leaf from the tree.
Justine D.
purchased on 01/12/2021
Translated review Answer from Pictyourlamp.com
Good day to you,
Following our email exchange, we hope you are satisfied with the replacement of your lamp. A small change to your review would be great.
Have a nice day,
Lisa from lampephoto.fr
Following our email exchange, we hope you are satisfied with the replacement of your lamp. A small change to your review would be great.
Have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
I would like to thank you very much for your excellent service. I will recommend you to my friends and family.
Gaelle M.
purchased on 30/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
We're sorry for the inconvenience, but delivery is not our responsibility. We hope you enjoyed the lamp.
have a nice day,
Lisa from lampephoto.fr
We're sorry for the inconvenience, but delivery is not our responsibility. We hope you enjoyed the lamp.
have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
Well
Helene D.
purchased on 29/11/2021
Translated review3/5
★★★☆☆
Disappointed! The small tip of the base (of the USB cable connection) broke when it fell inside the base!
Amandine L.
purchased on 27/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Lisa from Lampephoto.fr
we're sorry for the inconvenience. Our bases are guaranteed for 1 year. Simply contact us at [email protected] and we'll replace your base.
Best regards,
Lisa from Lampephoto.fr
2/5
★★☆☆☆
I have sent you an email of dissatisfaction regarding my order, never got a reply! On your almost all examples we do not see the background, I thought it would be the same for me. Result we see everything behind even when it's a white wall! It's very ugly so not happy to have bought from you!
Valérie C.
purchased on 27/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
We're sorry to hear that the rendering is not to your liking. Unfortunately, we did not receive your e-mail. Please do not hesitate to contact us again at [email protected] .
Best regards,
Lisa from Lampephoto.fr
We're sorry to hear that the rendering is not to your liking. Unfortunately, we did not receive your e-mail. Please do not hesitate to contact us again at [email protected] .
Best regards,
Lisa from Lampephoto.fr
2/5
★★☆☆☆
I am actually satisfied. However, I have due goods within the action nimm 3 zahle 2 bought and although I had 3 items in the cart I had to pay all three. That is, their action has not been right and I had thereby also 1.9 euros extra costs. I will probably buy nothing more from you. Furthermore the size of the DINA4 Yoshi is not right, it is not 20x30 cn but much less! And for all that your prices are pretty high!
H. S.
purchased on 27/11/2021
Translated review Answer from Pictyourlamp.com
Bonjour,
nous sommes désolé de ces désgréments. Après vérification l'offre dont vous parlez était valable sur toutes les lampes du site (catalogues et personnalisées) cependant votre 3ème article était un socle seul qui ne rentrait pas dans l'offre. Je n'ai pas trouvé d’e-mail de votre part à ce sujet, nous aurions pu faire un geste à ce sujet.
Pour ce qui est des dimensions de la lampe Yoshi, comme pour toutes les autres lampes, les formats A5 et A4 sont des standards pour "grand et "petit". Nous devons ensuite respecter les proportions des visuels. Chaque modèle a ses propre proportions, de ce fait les lampes n'ont pas toutes les mêmes dimensions. Je vous invite à lire notre foire aux questions qui détail très bien le principe. En espérant que vous ne nous tiendrez pas rigueur de ces malentendus, je vous souhaite une bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
nous sommes désolé de ces désgréments. Après vérification l'offre dont vous parlez était valable sur toutes les lampes du site (catalogues et personnalisées) cependant votre 3ème article était un socle seul qui ne rentrait pas dans l'offre. Je n'ai pas trouvé d’e-mail de votre part à ce sujet, nous aurions pu faire un geste à ce sujet.
Pour ce qui est des dimensions de la lampe Yoshi, comme pour toutes les autres lampes, les formats A5 et A4 sont des standards pour "grand et "petit". Nous devons ensuite respecter les proportions des visuels. Chaque modèle a ses propre proportions, de ce fait les lampes n'ont pas toutes les mêmes dimensions. Je vous invite à lire notre foire aux questions qui détail très bien le principe. En espérant que vous ne nous tiendrez pas rigueur de ces malentendus, je vous souhaite une bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
3/5
★★★☆☆
Mixed satisfaction, product finish not great, lighting not as bright as on the ad.
Yves L.
purchased on 26/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
You can adjust the intensity of the LEDs with the remote control.
Have a nice day.
Lisa from lampephoto.fr
You can adjust the intensity of the LEDs with the remote control.
Have a nice day.
Lisa from lampephoto.fr
3/5
★★★☆☆
Je suis satisfaite de ma commande mais juste reçu un peut tard que ce que je pensais.
Amur H.
purchased on 26/11/2021
Translated review3/5
★★★☆☆
Two products are excellent, the 3rd one (sewing lamp) clearly disappointed me, because the cuts are not pretty and too straight, I would have thought more curves)
Ophelie P.
purchased on 24/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Lisa from Lampephoto.fr
as agreed by e-mail, we have replaced your lamp, a little feedback would be nice!
Thanks in advance,
Lisa from Lampephoto.fr