/10
★★★★★
based on 6006 published reviews
★★★★★
based on 6006 published reviews
Latest neutral customer reviews
2/5
★★☆☆☆
Unfortunately not the complete text . Then the quality of the pictures is also not nice.
Ramona G.
purchased on 26/11/2021
Translated review Answer from Pictyourlamp.com
Bonjour,
nous sommes désolé de cette erreur. Si votre lampe comporte une erreur de texte, il suffit de nous le faire savoir et nous reproduisons votre lampe. Je ne trouve aucun mail de votre part.
Pour ce qui est de la qualité du rendu, nous sommes désolé si le résultat ne vous plait pas. Nous avons fait du mieux que nous pouvions selon la qualité de la photo fournie.
Bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
nous sommes désolé de cette erreur. Si votre lampe comporte une erreur de texte, il suffit de nous le faire savoir et nous reproduisons votre lampe. Je ne trouve aucun mail de votre part.
Pour ce qui est de la qualité du rendu, nous sommes désolé si le résultat ne vous plait pas. Nous avons fait du mieux que nous pouvions selon la qualité de la photo fournie.
Bonne journée,
Cordialement,
Thomas de Pictyourlamp.com
2/5
★★☆☆☆
My lamp arrived quickly but broken and I can't find the return procedure. My emails are not answered. I am waiting for a solution. Thank you in advance. Sincerely
Lydie B.
purchased on 23/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
following our email exchanges and the replacement of your lamp, a little feedback would be great!
Thank you in advance,
Best regards,
Lisa from Lampephoto.fr
following our email exchanges and the replacement of your lamp, a little feedback would be great!
Thank you in advance,
Best regards,
Lisa from Lampephoto.fr
3/5
★★★☆☆
I was expecting something else; a little disappointed
Annick G.
purchased on 22/11/2021
Translated review Answer from Pictyourlamp.com
Hello, we are sorry that you are not satisfied with your order, we tried to contact you by e-mail to know the reason of your dissatisfaction but did not receive any answer from you. Please do not hesitate to come back to us at [email protected] , we will be delighted to talk to you.
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
Have a nice day.
Best regards,
Alexandra from Lampephoto.fr
2/5
★★☆☆☆
Missing the remote control that I'm still waiting to receive the I hope before Christmas
Alyson V.
purchased on 21/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
We apologize for this oversight. The remote controls were sent later.
Have a nice day,
Lisa from Lampephoto.fr
We apologize for this oversight. The remote controls were sent later.
Have a nice day,
Lisa from Lampephoto.fr
3/5
★★★☆☆
I'm very pleased with the service and the quality of the product.
Laetitia L.
purchased on 18/11/2021
Translated review2/5
★★☆☆☆
I'm not sure what to do with it, but it's a good idea to make sure that it's a good one, and that it's a good one.
Thierry D.
purchased on 12/11/2021
Translated review Answer from Pictyourlamp.com
Hello,
following the replacement of your base, a little feedback would be great!
Thanks in advance,
Thank you in advance,
Lisa from Lampephoto.fr
following the replacement of your base, a little feedback would be great!
Thanks in advance,
Thank you in advance,
Lisa from Lampephoto.fr
2/5
★★☆☆☆
I received the lamp without remote control but after mail they delivered it to me Misleading picture on the site the wooden bottom is not included in the remote control For the price it is average
Hervé R.
purchased on 29/10/2021
Translated review Answer from Pictyourlamp.com
Hello,
we are sorry for the forgetfulness of the remote control that we sent you back in a second time. For the "wooden bottom" on the pictures, it is the decoration... 🙂 We are sorry but indeed, the wooden board on which the lamps are placed for the product photos is not included with the product.
Have a nice day,
Sincerely, Thomas from Lampephoto.fr
we are sorry for the forgetfulness of the remote control that we sent you back in a second time. For the "wooden bottom" on the pictures, it is the decoration... 🙂 We are sorry but indeed, the wooden board on which the lamps are placed for the product photos is not included with the product.
Have a nice day,
Sincerely, Thomas from Lampephoto.fr
3/5
★★★☆☆
A little disappointed. I didn't get the gift wrap that I paid for (refunded) to give, not great and a very visible label.
Julie V.
purchased on 15/10/2021
Translated review Answer from Pictyourlamp.com
Hello, following our email exchanges, I don't know what more to tell you, except that we're sorry for this oversight. Our procedure is to refund our customers for any oversight on our part, which we have done... We also sent you back a lamp.
We would have appreciated a slightly nicer final notice. Too bad, thank you for your order and have a nice day.
Have a nice day,
Lisa from lampephoto.fr
We would have appreciated a slightly nicer final notice. Too bad, thank you for your order and have a nice day.
Have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
Very good product except regret that the image is not very clear otherwise nothing to say
Auriane R.
purchased on 06/10/2021
Translated review Answer from Pictyourlamp.com
Hello,
If you have any questions or doubts, please contact us at [email protected]
Lisa from lampephoto.fr
If you have any questions or doubts, please contact us at [email protected]
Lisa from lampephoto.fr
3/5
★★★☆☆
The photo rendering is a bit distorted compared to the original
Marie Therese C.
purchased on 07/08/2021
Translated review Answer from Pictyourlamp.com
Hello,
following our email exchanges, a new lamp has been sent to you. A small modification of your comment would be super nice.
have a nice day,
Lisa from lampephoto.fr
following our email exchanges, a new lamp has been sent to you. A small modification of your comment would be super nice.
have a nice day,
Lisa from lampephoto.fr
3/5
★★★☆☆
Nothing to say about the item but for the shipping I got screwed paying 9€ more for delivery to have the item under 24h and it arrived a week later 😒
Priscilia L.
purchased on 15/07/2021
Translated review Answer from Pictyourlamp.com
Hello,
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Have a nice day,
Lisa from lampephoto.fr
we are sorry for the delay of the carrier beyond our control. We shipped your order the same day or you placed it by express as requested.
Have a nice day,
Lisa from lampephoto.fr
2/5
★★☆☆☆
The lamp does not work with batteries, only on sector, I have reported it but I have no return
Noelle L.
purchased on 04/07/2021
Translated review Answer from Pictyourlamp.com
Hello,
following our email exchanges, it turned out that the problem was with the batteries. A small change to your review would be nice 😉
Thanks in advance.
Have a nice day.
Best regards,
Lisa from Lampephoto.fr
following our email exchanges, it turned out that the problem was with the batteries. A small change to your review would be nice 😉
Thanks in advance.
Have a nice day.
Best regards,
Lisa from Lampephoto.fr
2/5
★★☆☆☆
Disappointed with the quality of the support
Valérie Marie O.
purchased on 08/06/2021
Translated review Answer from Pictyourlamp.com
Hello,
following the replacement of your base, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
following the replacement of your base, a little feedback would be nice!
Thanks in advance,
Best regards,
Lisa from Lampephoto.fr
3/5
★★★☆☆
Lack of finish on the outside cutouts. It's a shame because the engraving is great !
David G.
purchased on 11/06/2021
Translated review3/5
★★★☆☆
Beautiful product
Christine J.
purchased on 28/05/2021
Translated review3/5
★★★☆☆
Fast delivery product a little expensive for the quality base just holds the support not safe risk of breaking if moved
Valerie H.
purchased on 26/05/2021
Translated review3/5
★★★☆☆
I am very pleased with the quality of the product I ordered, but the delivery time was not respected despite the fact that I was invoiced.
Monique P.
purchased on 24/05/2021
Translated review Answer from Pictyourlamp.com
Hello,
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
Have a nice day,
Lisa from Lampephoto.fr
we are sorry that you are not satisfied with the delivery time, however we have the manufacturing time of 24h, and the time of the carrier which is to be taken into account.
Have a nice day,
Lisa from Lampephoto.fr
3/5
★★★☆☆
The lamp was well received and well made. I do not put the best note because it arrived with scratches.
Mickaël M.
purchased on 23/05/2021
Translated review Answer from Pictyourlamp.com
Hello,
We're sorry for the inconvenience. Please contact us at [email protected], so that we can arrange a lamp exchange.
have a nice day,
Lisa from lampephoto.fr
We're sorry for the inconvenience. Please contact us at [email protected], so that we can arrange a lamp exchange.
have a nice day,
Lisa from lampephoto.fr
2/5
★★☆☆☆
I am very disappointed the photo lamp is pretty and the drawings are well done. I received it quickly but the price is much too high 40euro for what I know the lamp is very small and not of good quality it's really exaggerated I was really expecting something better very disappointed I will not order anymore
Jessica C.
purchased on 23/05/2021
Translated review Answer from Pictyourlamp.com
Hello,
You can choose the lamp size when you place your order.
have a nice day,
Lisa from Lampephoto.fr
You can choose the lamp size when you place your order.
have a nice day,
Lisa from Lampephoto.fr
2/5
★★☆☆☆
Not bad but BEWARE THEY ADVERTISE DIMENSIONS THAT HAVE NOTHING TO DO WITH THE REALITY LIES
Mickael K.
purchased on 20/05/2021
Translated review Answer from Pictyourlamp.com
Hello,
the dimensions of A4 and A5 formats may vary depending on the model chosen, as indicated on the site.
have a nice day,
Lisa from Lampephoto.fr
the dimensions of A4 and A5 formats may vary depending on the model chosen, as indicated on the site.
have a nice day,
Lisa from Lampephoto.fr