/10
★★★★★
based on 7626 published reviews
★★★★★
based on 7626 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
The lamp received is of very poor quality and if I had seen it in person I would not have bought it even for 5 euros. I tried to send you a complaint email asking to be able to return the item but the system does not recognize your email address. Deeply disappointed.
Lorenzo C.
purchased on 22/11/2024
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1/5
★☆☆☆☆
Lamp received late, sent without protective film and scratched all over. I don't know what to do since it's a wedding gift. To be checked with the bride and groom.
Halima B.
purchased on 14/11/2024
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1/5
★☆☆☆☆
I have not received my purchase
Christine G.
purchased on 16/11/2024
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1/5
★☆☆☆☆
The lamp does not come on
Frederic P.
purchased on 17/11/2024
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1/5
★☆☆☆☆
The package is missing the batteries I bought! I would like to be reimbursed or have them sent to me. Thank you Godart Coppélia
Coppélia G.
purchased on 17/11/2024
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1/5
★☆☆☆☆
Too small, misleading photo.
Alain V.
purchased on 08/11/2024
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1/5
★☆☆☆☆
Item never received!!!
Michael M.
purchased on 06/11/2024
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1/5
★☆☆☆☆
Lamp binnen gekregen met krassen en de foto er niet mooi op.Meerdere keren contact gezocht maar helaas geen reactie zeer slecht
Lotte R.
purchased on 26/10/2024
1/5
★☆☆☆☆
I pay more for delivery in 24h, I receive it 4 days after the order, and moreover the product is not protected by the so-called protective film. As a result, the lamp is scratched and it's really ugly to look at.
Liam S.
purchased on 24/10/2024
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1/5
★☆☆☆☆
The deliveryman never planned for me Disappointed
Sandrine G.
purchased on 19/10/2024
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1/5
★☆☆☆☆
Mijn lampje is stuk aangekomen, dit was om bij mijn overleden kleinzoon te zetten, heb hun meerdere keren geprobeerd te bereiken maar nooit antwoord gehad, echt jammer !
Anja G.
purchased on 18/10/2024
1/5
★☆☆☆☆
Hello, the "laser" cutting is not up to the standard advertised in the ad description. I am disappointed with my purchase.
Christian L.
purchased on 15/10/2024
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1/5
★☆☆☆☆
Ordering and shipping went smoothly. However, the item was faulty. Returns are made more difficult.
Christina B.
purchased on 13/10/2024
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1/5
★☆☆☆☆
Lamp not as shown
Evelyne D.
purchased on 11/10/2024
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1/5
★☆☆☆☆
Lamp in good condition, but power cable is worn.
Elodie B.
purchased on 15/09/2024
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1/5
★☆☆☆☆
Top quality and speed. Unfortunately with spelling mistakes and still no answer after more than a week of waiting...
Edeka F.
purchased on 05/09/2024
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1/5
★☆☆☆☆
Je kan op geen enkele manier contact krijgen met het bedrijf. Bezorging vreselijk ik heb mijn pakketje bijna een week te laat gekregen terwijl ik extra heb betaald geld krijg je niet terug geen respons op je mailtjes. Enige wat goed is dat je na alle ellende toch iets moois heb dus is het belangrijk wat je nodig heb bestel ver van tevoren.
Julitha O.
purchased on 30/08/2024
1/5
★☆☆☆☆
The quality of the product is good, but I was delivered 9 days late by UPS, so my daughter, for whom the parcel was intended, didn't get her present on the day. And no commercial gesture was made.
Magali D.
purchased on 31/08/2024
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1/5
★☆☆☆☆
I expected real glass for the price. I am also not satisfied with the design
Thomas K.
purchased on 28/08/2024
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1/5
★☆☆☆☆
This day September 8, 2024 I just opened the gift for my friend the photo was in color and on the support black and white nothing serious however there are 2 scratches on the support I can not offer it
Roselyne C.
purchased on 29/08/2024
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1/5
★☆☆☆☆
They are not reliable, they paid for delivery and have not delivered my order for two weeks.
Mame Seny C.
purchased on 21/08/2024
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1/5
★☆☆☆☆
The lamp is all scratched the drawing is not beautiful, with certain colors its returned all blurred. And UPS deliverers to avoid to max people do not answer the deliveryman does not even pass and puts as that the address is unknown and then that the door was inaccessible. Delivery in relay several days later. I do not recommend I expected at least quality I am disappointed and I will not recommend
Cécile A.
purchased on 21/08/2024
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1/5
★☆☆☆☆
I never received my parcel, I haven't heard from customer service for 48 hours and I haven't been reimbursed either.
Armelle C.
purchased on 10/08/2024
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1/5
★☆☆☆☆
A disgrace at that price. I really regret my purchase...
Romain S.
purchased on 07/08/2024
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1/5
★☆☆☆☆
The photo at face level is all weirdly pixelated ...
Valentin P.
purchased on 18/07/2024
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1/5
★☆☆☆☆
Not good as I was charged £34.80 twice and only got one item. No next order
Eliette A.
purchased on 09/07/2024
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1/5
★☆☆☆☆
Poorly framed photo
Noemie C.
purchased on 06/07/2024
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1/5
★☆☆☆☆
Problem since well before Christmas, with an order for a lamp + base as a gift. After several requests to resolve this shipping oversight, the lamp was sent to me well after Christmas, depriving my grandson of this gift. I received the lamp well after .... but without the base! There was no way to get it, except to recommend it at my expense + shipping costs of course. Honestly, apart from an apologetic email, which is the least I can do, I've had no suggestions for resolving this complication, which is not my fault. This is the first and last time I order from this site.
Pascal R.
purchased on 27/06/2024
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1/5
★☆☆☆☆
The size of the photo does not correspond to the order.
Julien S.
purchased on 17/06/2024
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1/5
★☆☆☆☆
Honestly I was expecting something prettier I really didn't like it as soon as I received it as soon as I put it away in the cupboard dsl
Vanessa R.
purchased on 05/06/2024
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