9.3/10
★★★★★
based on 80665 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

I did not receive exactly what I ordered.

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Céline V.
purchased on 08/05/2023
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2 /5
★★☆☆☆

2 weeks to receive my products. Choronopost sent my package to Bab El Oued disappointed

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Rabia G.
purchased on 09/05/2023
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3 /5
★★★☆☆

Time of reception much too long

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Helene F.
purchased on 08/05/2023
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2 /5
★★☆☆☆

I wanted to test the peeling and I had an allergic reaction. I would never recommend this product.

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Christelle M.
purchased on 08/05/2023
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3 /5
★★★☆☆

Some products were missing. Fortunately, the customer service is great and my products were finally sent to me.

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Lison P.
purchased on 30/04/2023
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3 /5
★★★☆☆

There is an item missing from my package

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Mélanie M.
purchased on 06/05/2023
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3 /5
★★★☆☆

The soap is perfect 👍 I love it on the other hand I have a problem with the moisturizer without oil, its packaging does not work well. I struggle every time to get a dab of cream.

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Cyrine C.
purchased on 05/05/2023
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3 /5
★★★☆☆

Nothing to say

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Estellia J.
purchased on 28/04/2023
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3 /5
★★★☆☆

I am missing a product and it is still not solved

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Gaelle G.
purchased on 28/04/2023
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2 /5
★★☆☆☆

The soap caused me to have redness, pimples and irritation.

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Hanane B.
purchased on 01/05/2023
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2 /5
★★☆☆☆

Unfortunately order received by half

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Prescillia I.
purchased on 03/05/2023
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2 /5
★★☆☆☆

I asked for my products to be delivered to a relay near my home, and finally I was informed that the delivery was made about 50 km from my home. Following which I contact the customer service pin up who clears himself of the problem of delivery by saying that it does not manage this part there. After I had to report the error to the carriers myself, I was informed that the package would be delivered to the initial relay chosen. And in the end I had to go pick up my package in the neighboring city in times exceeded those planned.

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Fiona P.
purchased on 20/04/2023
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2 /5
★★☆☆☆

I couldn't use either the exfoliator or the mask. As soon as I put it on my skin, it burned. I had to take it off. I was scarlet and my skin was burning.

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Anne-marie R.
purchased on 25/04/2023
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2 /5
★★☆☆☆

I placed an order and received it well. But there were some items missing so I reported it. I was told that they would send me back the forgotten items but again I received but still 1 item missing... disappointed!

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Françoise D.
purchased on 22/04/2023
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2 /5
★★☆☆☆

Null after sales service! The package was not prepared correctly and my order was missing a product! I paid for it! But it was a shame to put the blame on the delivery when I made it clear that it was impossible because the box was in perfect condition and the security tape was in perfect condition!

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Maryna M.
purchased on 23/04/2023
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3 /5
★★★☆☆

Satisfactory but when I ordered it there was the brush that I did not receive

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Ryanath A.
purchased on 18/04/2023
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3 /5
★★★☆☆

This remains expensive

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Linda D.
purchased on 17/04/2023
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3 /5
★★★☆☆

I thought it was 2 products but there was only one and one thing to put on it

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Kenza M.
purchased on 14/04/2023
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3 /5
★★★☆☆

The mask was not closed properly so there was some around the jar but the soap was great

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Brigitte V.
purchased on 16/04/2023
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3 /5
★★★☆☆

Usually I have no worries. But here the jar arrived and it was already opened, half of the cream had dried. I sent a message but got no answer. Very disappointed considering the prices!

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Vinciane J.
purchased on 15/04/2023
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2 /5
★★☆☆☆

The products are great, my skin is smoother, I have no imperfections and my pores are filled in. However, I'm taking stars off because of the brush: after a week of use, the hairs have all come off.

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Eve P.
purchased on 16/04/2023
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3 /5
★★★☆☆

I ordered a pouch to transport the products and I did not receive it but the products are perfect

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Zainaba H.
purchased on 12/04/2023
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3 /5
★★★☆☆

There was one product missing that I still haven't received!

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Floriane G.
purchased on 04/04/2023
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3 /5
★★★☆☆

Usually very satisfied with my orders I came across a product where the pump does not work unfortunately I found a solution to use to get the product out anyway but I am a little disappointed I admit it does not remove the quality of your products I reassure you.

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Annabelle L.
purchased on 04/04/2023
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3 /5
★★★☆☆

The package was received on time with good packaging. One of the two products did not have a "quality certi" sticker and the cap was already open when I opened the bottle... So I don't dare to use the makeup remover.

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Marion S.
purchased on 03/04/2023
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2 /5
★★☆☆☆

Two out of three products arrived damaged

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Charlotte D.
purchased on 03/04/2023
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3 /5
★★★☆☆

The price is too high

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Maroua M.
purchased on 03/04/2023
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2 /5
★★☆☆☆

The pump does not work to recover the cream

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Christelle G.
purchased on 01/04/2023
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3 /5
★★★☆☆

I've always been happy with my purchases but this time the pump for my oil-free cream is not working

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Erika G.
purchased on 29/03/2023
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3 /5
★★★☆☆

The skin is drier after application.

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Nawel K.
purchased on 24/03/2023
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3 /5
★★★☆☆

No thanks to you, I ordered 2 mists when I wanted 2 creams without oil :/ (packaging quite similar) I do not use the mist because after having tested it, in 3 pchiiit this one does not work any more and sends me water of a blow and that is not pleasant. While the oil I put it for years twice a day. Too bad!

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Sandrine R.
purchased on 24/03/2023
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2 /5
★★☆☆☆

An error in my very first order. I was offered to choose between either an exchange or a discount on another product! Nice anyway but as a trade, both could have put in granted. That's a shame!!! As of today, I still haven't received my exchange.

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Corinne O.
purchased on 24/03/2023
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2 /5
★★☆☆☆

I caught more pimples

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Joana G.
purchased on 14/03/2023
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3 /5
★★★☆☆

Fast delivery, product that dries my skin.

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Sylvie B.
purchased on 22/03/2023
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2 /5
★★☆☆☆

I bought the special oily skin set thinking it would be effective based on the reviews but unfortunately no effect on me.. my skin still shines just as much 😔

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Aurore S.
purchased on 21/03/2023
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3 /5
★★★☆☆

Very good product, except for the makeup remover that had trouble flowing.

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Jennifer C.
purchased on 21/03/2023
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2 /5
★★☆☆☆

I had a reaction to the soap and cream and had to stop using it. My skin felt tight and became dry

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Rita P.
purchased on 21/03/2023
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3 /5
★★★☆☆

Hello, I received my order but only halfway! I had ordered a brush that I never received! Cdt

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Martine E.
purchased on 20/03/2023
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3 /5
★★★☆☆

The soap is good. On the other hand, the peeling is not at all dead skin that is removed, it is rather the product that dries.

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Laila M.
purchased on 20/03/2023
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2 /5
★★☆☆☆

For my part nothing extraordinary unfortunately. the smell just 1 second and the effect on the skin I see nothing, I prefer 1000 times the soap and milk

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Émilie M.
purchased on 21/03/2023
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