Reviews Pinup Secret

Disappointed by the after sales service. Following an error in my order (received another product than the one ordered) the customer service offers me a coupon to buy my product that I had ordered by repaying the shipping costs. I understand that the error can happen but the repair of the damage for the purchaser should be without financial consequence ... I am a regular customer in particular.

Very aggressive products for my dry skin despite the recommendations of the site

Excellent products, nothing to say, but sending them in a poor piece of bubble wrap, poorly presented, without a word invoice nothing is very limited. It's as if the products had been taken and thrown into the shipping box like that...

I'm not happy with the soap box

Not received my complete order

I received a missing item and was told that I would be given a promo code to get another product at 50% off + the product I am missing and I still have nothing

I had to pay more

I must be allergic to soap

Bof

The smell is not great. Does not work more than that!

The odor of the donkey milk soap smells very strong tea tree ordeur unpleasant

The customer service is impossible to reach, and moreover does not answer

There was an error in the shipment of my package

Not satisfied with the after-sales service No problem

The soap dried out my face after 3 days of use and yet I have oily skin, the precious cream and the oil-free cream were not moisturizing enough to counterbalance the dryness brought by the soap. The mask is nothing more than a normal clay mask, the peeling is fine and the exfoliant has not yet been tested. I have to stop using soap and creams, I'm quite disappointed.

No real results

Fast delivery, but unfortunately it was not my order that I received in it

Little foam ... strange texture to make a mask

I received a makeup remover instead of the gentle exfoliating care nothing to see m!!!

I like the soap, the gentle cleanser does not put the moisturizer on my skin and not the pelling cleanser it is sticky on my face I can not remove the sticky residue that remains fixed on my skin the soap is great and the cleanser too thank you good day Pinup secret

Order conforms, received on the date expected, very satisfied with the product for several years

The products smell good, a sensation of soft skin at the first washings... but after a week, skin totally dried out, red patches. These products do not suit me at all.

I still don't see the effects on blackheads...

Thank you very much

My package took a long time, I made a claim to pin up secret, but I received as mail telling me to wait. I hesitate to recommend these products! Level commercial I saw better.

Order received fairly quickly

Hello, the package was received but the oil cream was missing. Can you send it back? Thank you

Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me

Error in the order I received ...

The smell is very catchy I hope it is the price.

For the moment I don't see the result yet. 1 week is short.

Products are great but delivery problem

The product arrived deformed

Delivery within one week

I did not receive all the items I ordered, I was missing one.

I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.

I just tested the biphase and it burns my face.

Box for soap does not open but I like the products rather effective

As I already told you I am missing some products I am waiting for a return from pin up secret Cordially

Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.