★★★★★
based on 78805 reviews published
Latest neutral customer reviews
The customer service is impossible to reach, and moreover does not answer
There was an error in the shipment of my package
Not satisfied with the after-sales service No problem
The soap dried out my face after 3 days of use and yet I have oily skin, the precious cream and the oil-free cream were not moisturizing enough to counterbalance the dryness brought by the soap. The mask is nothing more than a normal clay mask, the peeling is fine and the exfoliant has not yet been tested. I have to stop using soap and creams, I'm quite disappointed.
No real results
Fast delivery, but unfortunately it was not my order that I received in it
Little foam ... strange texture to make a mask
I received a makeup remover instead of the gentle exfoliating care nothing to see m!!!
I like the soap, the gentle cleanser does not put the moisturizer on my skin and not the pelling cleanser it is sticky on my face I can not remove the sticky residue that remains fixed on my skin the soap is great and the cleanser too thank you good day Pinup secret
Order conforms, received on the date expected, very satisfied with the product for several years
The products smell good, a sensation of soft skin at the first washings... but after a week, skin totally dried out, red patches. These products do not suit me at all.
I still don't see the effects on blackheads...
Thank you very much
My package took a long time, I made a claim to pin up secret, but I received as mail telling me to wait. I hesitate to recommend these products! Level commercial I saw better.
Order received fairly quickly
Hello, the package was received but the oil cream was missing. Can you send it back? Thank you
Disappointed the cream without oil does not come out of the bottle ... never worked what to do? Thank you for coming back to me
Error in the order I received ...
The smell is very catchy I hope it is the price.
For the moment I don't see the result yet. 1 week is short.
Products are great but delivery problem
The product arrived deformed
Delivery within one week
I did not receive all the items I ordered, I was missing one.
I usually order on pin up secret either on my account or on my sister's account. No worries until now and there I wanted to treat myself by testing the mist in addition to a complete pack and surprise no mist. The customer service told me that given the weight there was everything or another item but no. The weight that I weighed is not good compared to the one received (new items inside). No return or commercial gesture to reorder. Very disappointed knowing that since 2019 I recommend the products to everyone. I will add my opinion on customer service from now on.
I just tested the biphase and it burns my face.
Box for soap does not open but I like the products rather effective
As I already told you I am missing some products I am waiting for a return from pin up secret Cordially
Fan for several years, I ordered a pack with a free accessory to choose from, I chose the box for the soap I received the brush .... Too bad.
The products are great. Usually no worries with the delivery of my packages. But for this one product error, I'm waiting for an answer to my email to know what to do...
Even 5 for the products, but there pouch not present that a brush already had 2 fs. In short, not very happy
Delivery much too long!
The soap is top notch as always, I love it. But the cream is really rotten, it leaves residues on my face like little lint...
The soap is very good and the cream very pleasant. I am just revolted to see a brand that makes such a good product to go put a UV filter that we do not even know the index but which is classified dangerous ⚠️ and carcinogenic! This is really shameful!
Used for a week I have extremely fragile skin at the first application the soap had dried my skin but with the force of use I have the impression that the effect fades less tingling when washing with soap waiting for the results
Order received well Nevertheless the pump of the cream without oil does not work I am thus obliged to take with a cotton swab ...
This is the 2nd time I have received a cream that seems to have turned out as the texture is not the same
Hello, No problem with the delivery and the delays. However, I've been using the products for over a week now and it dries my skin out a lot. And I am not a fan of the smell...
The goat soap, I take it for a long time and nothing to say about it. Perfect for my oily skin. Just the delivery a little long I find
Yes, on the whole I have been using the soap for a long time, I have also been using the exfoliant for several months or even a year, but it does nothing! On the other hand the skin is very very very dry after using your products