/10
★★★★★
based on 77340 reviews published
★★★★★
based on 77340 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The packaging of the product was all damaged, smashed on the ribs... not a great presentation!
Mathilde P.
purchased on 03/07/2023
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3
/5
★★★☆☆
I've only received eight soaps out of nine orders, and I've notified the company without anyone contacting me to ask what happened.
Jean-michel L.
purchased on 03/07/2023
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2
/5
★★☆☆☆
Incomplete order received
Mathilde I.
purchased on 01/07/2023
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3
/5
★★★☆☆
Yes, I did receive my order with a product that leaked, so it was defective. I reported it and was asked to send photos of the products and the box, which I did the same day, except that today it's dead calm, no returns, so yes, this time I'm not satisfied with this order. Sincerely
Leclercq C.
purchased on 29/06/2023
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2
/5
★★☆☆☆
The soap is not the same I used to order since 2022 but recently I just ordered the soap has become smaller and no longer has the same smell.
Kenny L.
purchased on 29/06/2023
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3
/5
★★★☆☆
Hello, I find that this cream is not at all moisturizing, it pulls at my skin. On the other hand, I really like the soap. Sincerely
Valerie L.
purchased on 28/06/2023
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2
/5
★★☆☆☆
My parcel was supposedly delivered to my babysitter, which is not the case. I have made complaints and I am still told that the delivery has been made.
Sonia F.
purchased on 24/06/2023
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3
/5
★★★☆☆
Received in poor condition Torn cardboard box in letter box Torn precious cream box
Manon F.
purchased on 17/06/2023
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2
/5
★★☆☆☆
I am not satisfied with the peeling and the oil-free cream, very bad composition and not good for my health m. I am very disappointed! The soap is superb and so is the precious cream.
Mélinda Z.
purchased on 09/06/2023
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2
/5
★★☆☆☆
I ordered because the influencer Selma said in her story that there was no more dead sea water in the peel, I read the ingredients and there is some false advertising
Lilyana M.
purchased on 12/06/2023
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2
/5
★★☆☆☆
I'm missing the brush inside
Melanie R.
purchased on 10/06/2023
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2
/5
★★☆☆☆
I've been ordering my goat's milk soap for 5 years now and this time it doesn't smell at all like usual, I have the impression that there's been a manufacturing defect.
Emilie O.
purchased on 30/05/2023
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2
/5
★★☆☆☆
The products are great but the box I bought was out of stock and I still have no news even though I paid for it and have nothing.
Rosalie B.
purchased on 06/06/2023
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3
/5
★★★☆☆
Satisfied to see in the long term
Fatima K.
purchased on 02/06/2023
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2
/5
★★☆☆☆
I've only just started using the products, so no results yet, but I'm waiting to see what happens next.
Soifia H.
purchased on 05/06/2023
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3
/5
★★★☆☆
Usually nothing to say but I received my cream without oil the cap that allows to take out the cream is broken 😢
Samantha E.
purchased on 05/06/2023
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3
/5
★★★☆☆
Very long delivery times, often delayed
Chloe T.
purchased on 27/05/2023
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3
/5
★★★☆☆
Fine
Dalila A.
purchased on 01/06/2023
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3
/5
★★★☆☆
Order received on time. But opening the cream and finding what looks like an eyelash or a hair... not so good. After-sales service proposal: either I return the cream, wait some more, and receive another one. Or a 50% discount code. Personally, I threw the cream away, so I didn't really have a choice but to pay again. I don't really get the idea of getting back a cream that's fit for the garbage can .... so I'm not sure I'll be recommending it.
Maud B.
purchased on 01/06/2023
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2
/5
★★☆☆☆
The mask I ordered leaked during delivery. How can I exchange it?
Isabelle M.
purchased on 31/05/2023
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3
/5
★★★☆☆
I would have liked to have samples.
Laetitia V.
purchased on 30/05/2023
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2
/5
★★☆☆☆
Very long shipping time compared to what the site indicates in shipping and delivery times. Impossible to track the package, nothing was up to date.
Romane Q.
purchased on 30/05/2023
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3
/5
★★★☆☆
Really great soap but very poorly rated oil-free cream, endocrine disruptor in the UV filter.
Céline S.
purchased on 21/05/2023
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3
/5
★★★☆☆
Very happy to have received the goat's milk soap. On the other hand, the moisturizing cream doesn't suit me at all and burns my skin. A bit disappointed, I love the brand so much.
Margot G.
purchased on 24/05/2023
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3
/5
★★★☆☆
A product was opened and I was given 24 hours after receipt of the parcel to send ALL the products, even though it was only one that was wrong (the reply to my email was 3 days later, so the deadline had already passed). The product's lid was open when I received the parcel.
Manon M.
purchased on 24/05/2023
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3
/5
★★★☆☆
Not thrilled as I'm missing 3 products from the pack
Fatima C.
purchased on 23/05/2023
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3
/5
★★★☆☆
Open product
Anaïs V.
purchased on 22/05/2023
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2
/5
★★☆☆☆
Ok
Karina D.
purchased on 19/05/2023
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3
/5
★★★☆☆
Fairly effective soap that works like a Marseille soap but dries the skin out a lot. Not worth the price
Emilie B.
purchased on 19/05/2023
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3
/5
★★★☆☆
I was disappointed with the wait to receive my package. My parcel remained x time in shipping. I had to call several times for them to investigate where my package was.
Amanda Ashley L.
purchased on 15/05/2023
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