/10
★★★★★
based on 70198 published reviews
★★★★★
based on 70198 published reviews
Latest neutral customer reviews
3/5
★★★☆☆
Very happy to have received the goat's milk soap. On the other hand, the moisturizing cream doesn't suit me at all and burns my skin. A bit disappointed, I love the brand so much.
Margot G.
purchased on 24/05/2023
Translated review3/5
★★★☆☆
A product was opened and I was given 24 hours after receipt of the parcel to send ALL the products, even though it was only one that was wrong (the reply to my email was 3 days later, so the deadline had already passed). The product's lid was open when I received the parcel.
Manon M.
purchased on 24/05/2023
Translated review3/5
★★★☆☆
Not thrilled as I'm missing 3 products from the pack
Fatima C.
purchased on 23/05/2023
Translated review3/5
★★★☆☆
Open product
Anaïs V.
purchased on 22/05/2023
Translated review2/5
★★☆☆☆
Ok
Karina D.
purchased on 19/05/2023
Translated review3/5
★★★☆☆
Fairly effective soap that works like a Marseille soap but dries the skin out a lot. Not worth the price
Emilie B.
purchased on 19/05/2023
Translated review3/5
★★★☆☆
I was disappointed with the wait to receive my package. My parcel remained x time in shipping. I had to call several times for them to investigate where my package was.
Amanda Ashley L.
purchased on 15/05/2023
Translated review3/5
★★★☆☆
I've just started using the soap. The lather is creamy and gives a clean feeling without tightening the skin once dry.
MaÏna M.
purchased on 14/05/2023
Translated review3/5
★★★☆☆
I waited almost 2 weeks to receive my order, I wanted to offer it to someone but it was too late.
Lyes O.
purchased on 12/05/2023
Translated review3/5
★★★☆☆
The product is satisfactory, the customer service is not. After placing an order I received the wrong product by mistake, so I reported it. 2 solutions were proposed to me 2 weeks later after several exchanges: - 50% on the next order - sending a return label Result, after almost a month I still do not have the product I ordered because I did not have time to rectify their error. Too bad the customer service is not top notch. I like the product but I didn't like this last experience, I'm not sure I would recommend.
Merouane S.
purchased on 01/05/2023
Translated review2/5
★★☆☆☆
Order that had to be restarted more than 15 days after receiving it
Maria A.
purchased on 11/05/2023
Translated review2/5
★★☆☆☆
I ordered 2 soaps (goat milk) and I received only 1, thank you for delivering the remaining soap
Ilham B.
purchased on 09/05/2023
Translated review3/5
★★★☆☆
I did not receive exactly what I ordered.
Céline V.
purchased on 08/05/2023
Translated review2/5
★★☆☆☆
2 weeks to receive my products. Choronopost sent my package to Bab El Oued disappointed
Rabia G.
purchased on 09/05/2023
Translated review3/5
★★★☆☆
Time of reception much too long
Helene F.
purchased on 08/05/2023
Translated review2/5
★★☆☆☆
I wanted to test the peeling and I had an allergic reaction. I would never recommend this product.
Christelle M.
purchased on 08/05/2023
Translated review3/5
★★★☆☆
Some products were missing. Fortunately, the customer service is great and my products were finally sent to me.
Lison P.
purchased on 30/04/2023
Translated review3/5
★★★☆☆
There is an item missing from my package
Mélanie M.
purchased on 06/05/2023
Translated review3/5
★★★☆☆
The soap is perfect 👍 I love it on the other hand I have a problem with the moisturizer without oil, its packaging does not work well. I struggle every time to get a dab of cream.
Cyrine C.
purchased on 05/05/2023
Translated review3/5
★★★☆☆
Nothing to say
Estellia J.
purchased on 28/04/2023
Translated review