Customer reviews of Ryokucha

9,4 /10

Based on 221 published reviews

Summary of reviews

Ryokucha consistently delivers a reliable, smooth shopping experience with fast, careful, and efficient shipping and carefully packaged items. Customers highlight long-term trust in a wide selection of quality tea utensils and accessories, including teapots, tea boxes, and cups, arriving in good condition and matching descriptions or photos. The store is praised for responsive communication, helpful service, and environmentally friendly packaging, with many noting repeat purchases and willingness to recommend the site. Overall, the experience is characterized by dependable delivery, solid product quality, and strong customer support.

All reviews

stephane B.

Published on 17/08/2023 à 17h31 following a purchase from 05/08/2023

Hello received my order quickly article nothing to complain thank you

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Jean-Pierre J.

Published on 14/08/2023 à 17h42 following a purchase from 03/08/2023

Perfect. Beautiful cups. Fast delivery and reliable packaging.

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Sylvain H.

Published on 14/08/2023 à 01h15 following a purchase from 02/08/2023

Beautiful item, very careful packaging and very fast delivery, very good!

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Jessica C.

Published on 01/05/2023 à 16h36 following a purchase from 20/04/2023

Discreet, fast shipping and good quality products.

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Danièle M.

Published on 13/04/2023 à 17h29 following a purchase from 31/03/2023

Very satisfied. Perfect as the description.

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Acheteur vérifié

Published on 03/04/2023 à 07h25 following a purchase from 28/03/2023

First of all, the beauty and quality of the products. The pleasant and fluid communication with the interlocutors of the site when we have questions. The speed of treatment that it is at the time of the order that for the delivery. Order with confidence! I am very satisfied and recommend without reservation!

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Acheteur vérifié

Published on 18/03/2023 à 07h40 following a purchase from 10/03/2023

Ras

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Acheteur vérifié

Published on 13/03/2023 à 09h40 following a purchase from 07/03/2023

great!

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Acheteur vérifié

Published on 02/03/2023 à 02h45 following a purchase from 05/02/2023

the choice, the speed of delivery, but too bad that the package of tea in bulk style is no longer available

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Acheteur vérifié

Published on 02/02/2023 à 11h44 following a purchase from 24/01/2023

The boxes do not contain 200g of tea but rather 150g

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Acheteur vérifié

Published on 03/01/2023 à 20h19 following a purchase from 25/11/2022

Excellent product and service.

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Acheteur vérifié

Published on 19/12/2022 à 10h26 following a purchase from 10/12/2022

Great!

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Acheteur vérifié

Published on 15/12/2022 à 20h55 following a purchase from 06/12/2022

great!

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Acheteur vérifié

Published on 03/12/2022 à 07h39 following a purchase from 16/11/2022

The cups are very nice and solid, they have an old look The price is affordable The customer service guided me very well to pay my order because I had a problem with the payment with my visa card (authentication). I sent a check

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Acheteur vérifié

Published on 25/11/2022 à 05h51 following a purchase from 14/11/2022

Fast delivery and products conform to the site

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Acheteur vérifié

Published on 15/11/2022 à 05h03 following a purchase from 21/10/2022

A very good experience. Delighted

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Acheteur vérifié

Published on 31/10/2022 à 20h28 following a purchase from 26/10/2022

Fast shipping, great price!

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Silvia M.

Published on 30/09/2022 à 11h07 following a purchase from 17/09/2022

Good

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Frank S.

Published on 19/09/2022 à 12h14 following a purchase from 05/09/2022

Great

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Acheteur vérifié

Published on 17/09/2022 à 19h05 following a purchase from 10/09/2022

great!

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Acheteur vérifié

Published on 17/09/2022 à 08h02 following a purchase from 10/09/2022

Delivered quickly and as described

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Acheteur vérifié

Published on 11/09/2022 à 11h11 following a purchase from 04/09/2022

Great!

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Luisa R.

Published on 03/09/2022 à 17h50 following a purchase from 21/08/2022

all perfect!

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Frank M.

Published on 26/07/2022 à 08h48 following a purchase from 08/07/2022

Hello,the plate as well as the tea bowl are very beautiful. Thank you and kind regards

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Acheteur vérifié

Published on 25/06/2022 à 15h20 following a purchase from 18/06/2022

Nice site, fast reception and very secure for the cups, which are superb.

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Acheteur vérifié

Published on 16/06/2022 à 01h06 following a purchase from 08/06/2022

Cast iron teapot, good quality, very happy!

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Acheteur vérifié

Published on 29/05/2022 à 17h17 following a purchase from 15/05/2022

Pay attention to the content of the commands, two errors in two commands. It's not so bad but you have to resend each time.

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Acheteur vérifié

Published on 09/05/2022 à 08h31 following a purchase from 29/04/2022

great!

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Acheteur vérifié

Published on 06/03/2022 à 17h52 following a purchase from 01/03/2022

Great!

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yveline N.

Published on 05/03/2022 à 18h58 following a purchase from 22/02/2022

I received my order in record time and it was exactly what I ordered. I recommend this seller

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Acheteur vérifié

Published on 01/03/2022 à 20h23 following a purchase from 13/02/2022

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Acheteur vérifié

Published on 28/02/2022 à 00h23 following a purchase from 22/02/2022

Nice items, fast shipping and very well packaged. The mugs ordered are as described on the website, and very pretty! I would definitely order again!

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Acheteur vérifié

Published on 22/02/2022 à 07h47 following a purchase from 10/02/2022

Products very well packed. Package well taped and in good condition.

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Acheteur vérifié

Published on 21/01/2022 à 08h18 following a purchase from 13/01/2022

At the top!

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Acheteur vérifié

Published on 27/12/2021 à 18h12 following a purchase from 17/12/2021

Very pleased with my purchase. Product conforms to the description and very fast delivery. It was my first delivery and I will not hesitate to recommend the site as the service is good and the items well selected.

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Acheteur vérifié

Published on 20/12/2021 à 10h21 following a purchase from 12/12/2021

Reactivity of the service, excellent packing. What more to say ...

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Acheteur vérifié

Published on 19/12/2021 à 12h32 following a purchase from 14/12/2021

A large choice of Japanese tea boxes, each one more beautiful than the other, which I have chosen. Just a small drawback. I chose a metal KANTARO SHIKI model in which there is not a first lid to open the box and a second one to contain the tea but only one lid as for the classic tea boxes. It would be interesting to have for each box a picture of the opened box to see how the opening is done or at least a detailed description of it: double lid or single lid. I am delighted with my boxes which arrived in just over a day. The aesthetics are impeccable and in the image of the Japanese finesse that we find in the tableware and the refined Japanese fabrics for example. In addition to their usefulness to keep tea, they are beautiful decorative objects.

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Acheteur vérifié

Published on 12/12/2021 à 13h34 following a purchase from 06/12/2021

I was looking for a quality product, authentic and refined, I was served by the Iwachu teapot.

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Acheteur vérifié

Published on 10/12/2021 à 08h39 following a purchase from 03/12/2021

Fast shipping, very good product, many thanks. See you soon for a next order

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Acheteur vérifié

Published on 06/12/2021 à 17h21 following a purchase from 28/11/2021

Great!

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