Customer reviews of Ryokucha

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 221 published reviews
5 182 82% 4 28 13% 3 3 1% 2 4 2% 1 4 2%

Summary of reviews

Ryokucha consistently delivers a reliable, smooth shopping experience with fast, careful, and efficient shipping and carefully packaged items. Customers highlight long-term trust in a wide selection of quality tea utensils and accessories, including teapots, tea boxes, and cups, arriving in good condition and matching descriptions or photos. The store is praised for responsive communication, helpful service, and environmentally friendly packaging, with many noting repeat purchases and willingness to recommend the site. Overall, the experience is characterized by dependable delivery, solid product quality, and strong customer support.

All reviews

A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
great!
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S
Staffan S.
Rating: 5 out of 5
following a purchase from 22/11/2021
No complaints, delivery as expected.
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
At the top!
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A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 22/11/2021
-
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Response from Ryokucha
Hello, in order to understand and improve our service, could you please describe your experience. What's wrong with the item you ordered? Please note that if you are not satisfied with the product you have chosen, you have 14 days to contact us and return it. Best regards".
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Top!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Fast shipping and very well packaged products. Nice set
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P
pierre C.
Rating: 5 out of 5
following a purchase from 26/08/2021
Japanese quality product and fast and serious delivery
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
A real meeting with products of very high quality and a human contact available and rich in advice. C goggiola
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Nothing to say
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Beautiful mug, very well packaged.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
nothing to add, everything is perfect. Including the deadlines.
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L
Laurent H.
Rating: 5 out of 5
following a purchase from 11/07/2021
No problems. Fast and good packaging.
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M
mraasch
Rating: 5 out of 5
Everything went very well
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Everything went very well
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S
sandrinemussard33
Rating: 5 out of 5
Very good
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good
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J
jasminewhitetea
Rating: 4 out of 5
Very reliable house.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2021
Very reliable house.
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M
mcornet
Rating: 5 out of 5
Service 100% conforme
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
100% compliant service
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A
anne.gourrier311
Rating: 5 out of 5
The products I ordered were as I expected. The delivery time was kept. I am very pleased with the quality of the products.
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A
Anne G.
Rating: 5 out of 5
following a purchase from 21/04/2021
The products I ordered were as I expected. The delivery time was kept. It was my first order and I am very satisfied.
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F
francoise.caignard
Rating: 5 out of 5
Perfect and excellent Japanese tea!
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F
Francoise C.
Rating: 5 out of 5
following a purchase from 18/04/2021
Perfect and excellent Japanese tea!
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Y
yann.guillope
Rating: 4 out of 5
Excellent product. Be careful with the packaging in a too small box
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Y
Yann G.
Rating: 4 out of 5
following a purchase from 09/04/2021
Excellent product. Attention to the packaging in a too small box
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L
ludo.paulot
Rating: 5 out of 5
More than perfect items! Gorgeous grip texture.
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
More than perfect items! Gorgeous grip texture.
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B
beatrice.bardaro
Rating: 5 out of 5
Thank you!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Thank you!
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P
p.cardes
Rating: 5 out of 5
Very good product, only the delivery was a problem as I live in New Caledonia.
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P
pierre C.
Rating: 5 out of 5
following a purchase from 01/12/2020
Very good product, only the delivery posed problem since I live in New Caledonia.
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C
cedric.petitjouan
Rating: 2 out of 5
The teapot was on promotion because of a default. Only there were two defaults. One was not mentioned. After complaint I was told that the 2 defaults were mentioned.
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C
Cédric P.
Rating: 2 out of 5
following a purchase from 03/03/2021
The teapot was in promotion because of a default. Only there were two defaults. One was not mentioned. After complaint I was told that the 2 defaults were mentioned.
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E
ekonada
Rating: 5 out of 5
Top
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Top
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T
tony.romet
Rating: 5 out of 5
Well
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A
anthony R.
Rating: 5 out of 5
following a purchase from 22/02/2021
Well
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A
adoue-de-nabias.bruno
Rating: 4 out of 5
Good product, good service. All is said.
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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
Good product, quality service. All is said.
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