Customer reviews of Ryokucha

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 229 published reviews
5 190 83% 4 28 12% 3 3 1% 2 4 2% 1 4 2%

Summary of reviews

Ryokucha consistently delivers fast and careful shipping with items well protected, and packaging that aligns with confident expectations, making the buying experience smooth and reliable. Customers highlight quick delivery, clear product presentation, and timely arrival of teapots, tea boxes, and cups, along with careful packaging and dependable service. The store also earns praise for a wide selection, clear product descriptions, and helpful, responsive communication that supports repeat purchases. Overall, buyers report trustworthy transactions, satisfying product quality, and efficient delivery that encourages future orders.

All reviews

A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2022
Products very well packed. Package well taped and in good condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
At the top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Very pleased with my purchase. Product conforms to the description and very fast delivery. It was my first delivery and I will not hesitate to recommend the site as the service is good and the items well selected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2021
Reactivity of the service, excellent packing. What more to say ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
A large choice of Japanese tea boxes, each one more beautiful than the other, which I have chosen. Just a small drawback. I chose a metal KANTARO SHIKI model in which there is not a first lid to open the box and a second one to contain the tea but only one lid as for the classic tea boxes. It would be interesting to have for each box a picture of the opened box to see how the opening is done or at least a detailed description of it: double lid or single lid. I am delighted with my boxes which arrived in just over a day. The aesthetics are impeccable and in the image of the Japanese finesse that we find in the tableware and the refined Japanese fabrics for example. In addition to their usefulness to keep tea, they are beautiful decorative objects.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2021
I was looking for a quality product, authentic and refined, I was served by the Iwachu teapot.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Fast shipping, very good product, many thanks. See you soon for a next order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
great!
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Staffan S.
Rating: 5 out of 5
following a purchase from 22/11/2021
No complaints, delivery as expected.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
At the top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Fast shipping and very well packaged products. Nice set
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Pierre C.
Rating: 5 out of 5
following a purchase from 26/08/2021
Japanese quality product and fast and serious delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
A real meeting with products of very high quality and a human contact available and rich in advice. C goggiola
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2021
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Beautiful mug, very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2021
nothing to add, everything is perfect. Including the deadlines.
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Laurent H.
Rating: 5 out of 5
following a purchase from 11/07/2021
No problems. Fast and good packaging.
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M
Mraasch
Rating: 5 out of 5
Everything went very well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2021
Everything went very well
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Sandrinemussard33
Rating: 5 out of 5
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2021
Very good
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J
Jasminewhitetea
Rating: 4 out of 5
Very reliable house.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2021
Very reliable house.
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M
Mcornet
Rating: 5 out of 5
Service 100% conforme
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
100% compliant service
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Anne.gourrier311
Rating: 5 out of 5
The products I ordered were as I expected. The delivery time was kept. I am very pleased with the quality of the products.
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Anne G.
Rating: 5 out of 5
following a purchase from 21/04/2021
The products I ordered were as I expected. The delivery time was kept. It was my first order and I am very satisfied.
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Francoise.caignard
Rating: 5 out of 5
Perfect and excellent Japanese tea!
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Francoise C.
Rating: 5 out of 5
following a purchase from 18/04/2021
Perfect and excellent Japanese tea!
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Yann.guillope
Rating: 4 out of 5
Excellent product. Be careful with the packaging in a too small box
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Yann G.
Rating: 4 out of 5
following a purchase from 09/04/2021
Excellent product. Attention to the packaging in a too small box
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L
Ludo.paulot
Rating: 5 out of 5
More than perfect items! Gorgeous grip texture.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2021
More than perfect items! Gorgeous grip texture.
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B
Beatrice.bardaro
Rating: 5 out of 5
Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Thank you!
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P
P.cardes
Rating: 5 out of 5
Very good product, only the delivery was a problem as I live in New Caledonia.
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Pierre C.
Rating: 5 out of 5
following a purchase from 01/12/2020
Very good product, only the delivery posed problem since I live in New Caledonia.
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