Reviews Senup

Delays longer than announced and insufficient communication.

Good products but delivery problems.

Very rarely from stock

The presentation of the products could be improved

I received my order but when I wanted to take a can of detergent of less than 3 kg the clip broke at the level of the reversible system I sent you an email 1 week ago without any answer so I ask you again what you intend to do;

Slow delivery

The site deserves a simplification.

Since I order from you, I would like to benefit from either a subscription or from time to time a commercial gesture

Hello, I thought the towels were thicker. Sincerely Mr. Latapie

Not very clear or readable

Usually good, but during my last order, the delivery time was much longer due to a stock shortage on a product indicated in stock at the time of my order. And no info or excuses

Random delay and no promotion below 60 of purchase

Quite complete and easy to use. But there are some dysfunctions during the payment. We don't always know if the order has been taken into account during the payment.

I do not share with anyone, sorry, but for a long time I could not enter my account, I will try in 1 month 1 / 2 if with my new access code!! if it does not work I will be very disappointed ... very quickly

Problem with the product at the level of the size not the same between the plasticized protections and the one in aspect woven Mr ROSIERE

This is the second time I order from this site. The first time everything went well. This time, not so much. The order took a long time to be delivered (more than 10 days). I made a mistake on the address of the relay parcel and I discovered a despicable, unpleasant and rude trader. Bad brand image for Sen'up!

The site is great, however for this order I had trouble getting delivery because once the order was placed, some items were out of stock! This postponed the delivery until the item was back in stock! So I had to do something else while waiting!!! Not cool!!!

Problem of size between two products

I never get a discount even though I order every month.

Order did not arrive in 48 hours as announced. Obligation to delay 15 days and no protection to leave on a trip.

I fell badly period of strike no commercial gesture it was necessary that I raise myself to know for my order was not there

Disappointed with the delivery time

The site is easy to use, the products are of good quality, the quality-price ratio is good and the after-sales service is reactive and pleasant, but there are regular delivery problems (notably delays), which is a problem because these products are essential... It's a shame.

Not bad, fast

The site is good but for the delivery a little ambiguous

Product availability problem and lack of information.

Ordered on March 17, delivered on April 13, almost a month out of stock, delivery problem and it is always the customer who comes back for news.

Well

Waiting 10 days for an item indicated as in stock on the site.

TO HOLD INFORMS A CUSTOMER IN THE EVENT OF OUT-OF-STOCK CONDITION QUICKLY IS NOT A LUXURY EVEN IF I RECEIVED AN ANSWER HAS MY QUESTION ON THE FOLLOW-UP OF ORDER I AWAITED MY ORDER UNDER 6 DAYS I RECEIVED IT UNDER 3 OR 4 WEEKS I ACCEPT THE DELAY WHAT I DO NOT ACCEPT IT IS TO BE IN FRONT OF THE FACT WITHOUT INFORMATION OF DEADLINES.A PERSON ANSWERED ME BUT IT WAS NECESSARY TO GO TO THE FISHING WITH THE INFORMATION.

Sad site. No different from thousands of others.

Quite nice

The delivery time is much too long, more than a month is not possible.

Should specify that deliveries are made only in the morning

Well

Not bad

I had a big problem with the 48 hours, received in 1 week the package, asked for reimbursement of postage for 10 days Mr FORY

Delivered late, non-woven changes, when I would prefer plastic

Too long a delay

Order placed on october 28 received on november 17 i was in the meantime out of stock and so i had to buy diapers while waiting for the delivery