TOMOJO consistently delivers fast and reliable service, with many reviews noting ultra-fast or very fast delivery and orders fulfilled as requested, often accompanied by smooth, hassle-free repeat orders and easy subscription options. Customers praise the product quality and palatability, with pets loving the kibble and treats, digestive improvements, shiny coats, and visible energy, along with positive feedback on packaging and the range of options that suit dogs and cats alike. The store earns strong praise for responsive, helpful customer service and flexible ordering features that allow adjustments to quantities, delivery dates, and start times, all contributing to a dependable, long-term relationship. Notable strengths include easy navigation of the platform, clear value in the French-made options, and consistent, dependable delivery across domestic and international shipments.
All reviews
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Yann K.
Rating: 5 out of 5
following a purchase from 08/07/2026
I have been giving Tomojo kibble to my cats for years, after many setbacks with "standard" kibble. Results: better digestion, beautiful coat, and my contribution to reducing meat consumption and everything that comes with it.
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Response from TOMOJO
A huge thank you for your feedback! We are delighted to learn that our kibble has made a difference for your cats and that it aligns with your ethical approach. Your satisfaction is our greatest reward.
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Brigitte N.
Rating: 5 out of 5
following a purchase from 08/07/2026
The post did not deliver to our home, the delivery person dropped off the package at Intermarché
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Response from TOMOJO
We understand that delivery can sometimes cause issues, and we hope that it did not inconvenience you too much, we have reported the incident to the carrier.
Best regards,
The TOMOJO team
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Stephanie Jane D.
Rating: 5 out of 5
following a purchase from 07/07/2026
The delivery was very fast, and our cat as well as our two dogs seem to appreciate the kibble and the treats.
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Response from TOMOJO
A big thank you for your very positive feedback! We are delighted to learn that your pets enjoy our products and that you benefited from a fast delivery. We would be thrilled to see you again very soon in our store.
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Claire D.
Rating: 5 out of 5
following a purchase from 30/06/2026
Nickel
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Marjorie A.
Rating: 5 out of 5
following a purchase from 01/06/2026
Fast delivery
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Marion P.
Rating: 5 out of 5
following a purchase from 29/06/2026
Well organized and always reliable
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Isabelle D.
Rating: 5 out of 5
following a purchase from 26/06/2026
Super very balanced kibbles for our dogs and cats who, despite the heatwave, maintain a healthy coat. Ultra-fast delivery and personalized advice: a precious bonus.
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Isabelle J.
Rating: 5 out of 5
following a purchase from 21/06/2026
The products are great and the platform is very easy to use. It is easy to suspend one of the products or all if needed. Plus, the phone contacts are very nice
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Corine D.
Rating: 5 out of 5
following a purchase from 16/06/2026
My furry ones are happy
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Sandrine G.
Rating: 5 out of 5
following a purchase from 15/06/2026
Ras
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Christine H.
Rating: 5 out of 5
following a purchase from 15/06/2026
Regular deliveries, the subscription is convenient and you can easily change the future delivery date. The customer service is very responsive, very friendly. I highly recommend it.
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Alessandro S.
Rating: 5 out of 5
following a purchase from 14/06/2026
Responsive customer service, quality products and packaging, fast delivery even abroad.
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Melanie P.
Rating: 5 out of 5
following a purchase from 14/06/2026
Always fast delivery, well-packaged kibble bag.
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Muriel P.
Rating: 5 out of 5
following a purchase from 12/06/2026
Well received my order as always nothing to report
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Julia W.
Rating: 5 out of 5
following a purchase from 14/06/2026
I had an issue with the quantities regarding a cat that reduced its portions, but it was not a problem for Tomojo since I was able to modify the duration on the site and especially the new start of the kibble a bit at the last moment not knowing the speed at which we would go through the package. This flexibility is really great! Thank you
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Betty C.
Rating: 5 out of 5
following a purchase from 13/06/2026
Everything always goes well with Tomojo! Both the cat and the humans are happy.
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Sandra B.
Rating: 5 out of 5
following a purchase from 02/06/2026
I appreciate the ethics, the composition of the kibble, the very fast delivery, and the very practical and easy automatic ordering system to modify (quantity, delivery date, postponement, etc.). I almost forgot, my dog loves them.
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Sébastien H.
Rating: 5 out of 5
following a purchase from 11/06/2026
Super kibble that our cats love. Thank you!
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Agnès T.
Rating: 5 out of 5
following a purchase from 08/06/2026
Perfect!! Extremely fast!
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Pascal F.
Rating: 5 out of 5
following a purchase from 09/06/2026
Great kibble!
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Bernard M.
Rating: 5 out of 5
following a purchase from 10/06/2026
Hello, I wanted to modify my order as I was absent from home, your site being down did not allow me to choose the date of my return for reception. Best regards, Bernard
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Guillaume A.
Rating: 5 out of 5
following a purchase from 08/06/2026
Very responsive and helpful customer service
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Roussel P.
Rating: 5 out of 5
following a purchase from 09/06/2026
Fast and careful shipping. Very good products
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Coralie P.
Rating: 5 out of 5
following a purchase from 05/06/2026
Super
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Hélène T.
Rating: 5 out of 5
following a purchase from 05/06/2026
Products appreciated by our animals, no allergy problems, better for the planet and timely delivery.
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Joëlle M.
Rating: 5 out of 5
following a purchase from 01/06/2026
I am very satisfied and that is why I have been a customer for a long time.
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Anne L.
Rating: 5 out of 5
following a purchase from 01/06/2026
The subscription system is very practical, with good follow-up. My cat loves the Moush treats!
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Nathaëlle D.
Rating: 5 out of 5
following a purchase from 01/06/2026
I recommend 300% My dog and cat no longer have intestinal problems or the unpleasant consequences that go with it; they are in top shape! Moreover, we reduce our environmental impact, which has become essential. As for delivery, nothing to say, fast/perfect. Thank you Tomojo!!
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Sophie P.
Rating: 5 out of 5
following a purchase from 31/05/2026
Very satisfied with my kibble.
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Marie-Laure M.
Rating: 5 out of 5
following a purchase from 31/05/2026
Kibble well received.... pleasant and quick pickup point. Regarding the product .. this kibble has calmed the excessive licking of my bulldog's paws in just 15 days! So thank you Tomojo.
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Michel J.
Rating: 5 out of 5
following a purchase from 28/05/2026
Not my opinion but that of my animals: 2 medium dachshunds: they are delighted 1 cat: he loves it.
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Carole L.
Rating: 5 out of 5
following a purchase from 28/05/2026
I have been ordering for several months recommended kibble by my vet, delighted with the healthy products and fast and scheduled delivery, I recommend.
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Clémence D.
Rating: 5 out of 5
following a purchase from 28/05/2026
Excellent experience! I had miscalculated my delivery and the customer service was more than exemplary. I highly recommend.
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Doh D.
Rating: 3 out of 5
following a purchase from 27/05/2026
Perfect product, my animals, dog and cats, love it too. Big problem with the delivery company (delays, stupid communication mode, etc.) whose only positive point is the delivery person.
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Cyrille B.
Rating: 5 out of 5
following a purchase from 22/05/2026
Very good, we have been using it for years with our dogs and it's very good..
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Johanne M.
Rating: 5 out of 5
I met Tomojo through my boss who also had a cat with hair loss problems. Since I started giving Tomojo to my cat, his fur is starting to grow back while the veterinary treatment did nothing... It just served to suck my cat dry. I am very very happy with these new kibbles. My cat is finally healing. Thank you for creating these insect-based kibbles. The delivery is fast. Everything is of very good quality. The prices are affordable. Don't change anything!!
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Response from TOMOJO
Thank you so much for this wonderful feedback! We are very touched to read that your cat is doing better and that you notice an improvement in his coat with Tomojo kibbles ?? Thank you also for your words about the quality, prices, and delivery speed. Your trust and enthusiasm motivate us every day to continue this beautiful adventure!
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Laurence D.
Rating: 5 out of 5
I discovered Tomojo less than a year ago. I was curious and questioning. In the end, I am very satisfied. The kibbles are very appreciated by my dogs and my daughter's dog! Improved digestion. Perfect. I recommend.
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Response from TOMOJO
We are delighted that your discovery of Tomojo has turned into real satisfaction, for you and your dogs ?? It is excellent news to know that the kibbles are well appreciated and that digestion has improved. Thank you also for your recommendation, it means a lot to us ??
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Sandra N.
Rating: 1 out of 5
Hello, I would like to report a recurring problem with your deliveries. Several times, GLS delivery drivers have refused to go up the stairs to deliver to my home, even though I paid for delivery to my address. It also happens that: the package is delivered in the street; the package is dropped directly at a relay point without a real delivery attempt; a notice indicates that I was absent, while I was indeed present at my home. This situation occurs practically with every order, which is unacceptable. I ask you to please: remind your delivery drivers of their obligation to deliver packages to the indicated address; ensure that my future deliveries are made correctly; inform me of the measures taken to resolve this problem. I look forward to your response. Best regards,
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Response from TOMOJO
Thank you for your feedback and for your message. We also contacted you by email following your review, but we have not received a response to date. We are sincerely sorry for the inconveniences encountered during your deliveries. Since deliveries are handled by an independent carrier, we unfortunately do not directly control the delivery conditions. Moreover, delivery drivers are not required to go up the stairs to the door, which may explain some situations. Please do not hesitate to contact us directly as soon as an issue arises: this allows us to act quickly with the carrier and find a solution, rather than waiting for a notice. We remain at your disposal to assist you as best as we can.
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Franklin P.
Rating: 5 out of 5
Tomojo saved my 32 kg standard American Bully, aged two and a half years. He had food and environmental allergies, and in a month, nothing! No more recurring ear infections! No more monthly vet visits! In short, a relief for him and me! The ingredients are impeccable, the insect proteins are perfect! No hormones or anything else. He has been eating it for a year, the delivery is fast, the 12 kg bag is perfect, the price too! So, thank you!
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Response from TOMOJO
We are delighted to know that your American Bully is doing better and that the allergy and ear infection problems have significantly improved. This is exactly the type of situation for which we developed our insect protein recipes ?? Thank you also for your trust over time, and for your message about the quality, delivery, and format.
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Agnieszka H.
Rating: 5 out of 5
My dog is happy and so am I. He eats the kibbles with pleasure, he does not show signs of allergies like before and his stools are good.
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Response from TOMOJO
Thank you very much for your feedback ?? We are delighted to know that your dog enjoys his kibbles and that you notice an improvement in allergies and stools. This is exactly what we aim to provide on a daily basis ??
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