TOMOJO delivers ultra-fast shipping and reliable, well-packaged kibble and treats that keep pets happy and healthy. The platform’s subscription system and easy order management make reordering, adjusting quantities, and changing delivery dates straightforward and convenient, with many customers praising quick responses from responsive, friendly customer service. Pet owners report tangible benefits like improved digestion, better coats, fewer allergies, and noticeable improvements in appetite and overall well-being, with dogs and cats showing enthusiasm for the products and repeating purchases over years. Many reviews highlight the ethical, insect-based formulas, high-quality ingredients, and the global convenience of fast delivery, along with positive experiences at purchase, easy product suspension, and helpful personalization from the team.
All reviews
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Riviere M.
Rating: 5 out of 5
Everything is perfect, and the idea of insect kibbles while preserving the planet is excellent.
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Response from TOMOJO
Thank you very much for your message Monique. We are delighted to see that you embrace the Tomojo concept! ??
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Famille L.
Rating: 5 out of 5
Nothing to say! Very good service from start to finish.
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Response from TOMOJO
A huge thank you for your lovely reviews. We can only be won over by this kind message. We will see you very soon! ??
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Léa M.
Rating: 5 out of 5
Fast delivery, very good products my cats love, eco-friendly packaging, I love it!
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Response from TOMOJO
Thank you again Léa for your kind messages. We are very happy that you appreciate our service and our kibble. We look forward to seeing you again. ??
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Tina
Rating: 5 out of 5
Fast delivery and the customer service is efficient and responsive!
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Response from TOMOJO
Thank you for your message Tina. We are delighted that you like it! ?? See you very soon!
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Christopher
Rating: 3 out of 5
Cats don't like the kibbles. Introduced slowly and mixed with their existing dry food over a period of days. Great idea but unfortunately the cats just didn't take to the new food. Excuse my rough translation, Cats don't like the kibbles. Introduced slowly and mixed with their existing dry food over a period of several days. Excellent idea but unfortunately, the cats just didn't take to the new food.
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Response from TOMOJO
Thank you for your feedback Christopher. ??Don't lose hope! You should try to make the transition last longer. Feel free to come back to us to let us know how things are going. See you soon !??
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Olivier F.
Rating: 4 out of 5
Service rather good, fast delivery, logical price.
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Response from TOMOJO
Thank you very much Olivier! If you are happy, we are too! ??
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Melissa
Rating: 5 out of 5
Saw this advertised on Instagram, and while the product and website is all in French I easily managed to order a bag of cat food which arrived at my U.K. flat the next day. I was very impressed with the shipping. Ingredients are listed in English on the bag and my cat seems to like the food! I tend to feed him a mixture of different cat food brands so this is an interesting and healthy addition to his dry cat food mix. Really like the product. One suggestion: if you're advertising to an English market it might be a good idea for the website and emails to be in English. Luckily I studied French for a long time so I'm happy to engage, but not all Brits may feel the same.
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Juliette D.
Rating: 4 out of 5
Very good. Bag composition table included. The only thing is that one of my cats doesn't digest them well.
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Response from TOMOJO
Thank you for your feedback Juliette. We are delighted that you appreciate Tomojo's values! ?? Some cats are more sensitive than others and need more time to adapt to a new diet, don't lose hope, you just need to be patient! ??
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Audrey T.
Rating: 5 out of 5
Excellent service from this company and my dog really enjoys this product. More expensive than our usual but it is not bulked up with low quality content like many dog foods are. I like to feel that, even in a small way, my dog and I are contributing to protecting the environment, too.
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Response from TOMOJO
A big thank you for your kind feedback. ??Unfortunately, insect powder is still an expensive product. But we are very happy that your dog likes our kibble and is doing something for the planet ! ???? See you soon !
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Mme C.
Rating: 5 out of 5
Dogs are happy. And yet I switched from homemade food to kibble because I have an allergic dog (hot spots). By the way, if you have a dog that has recurring hot spots, supplement with omega 3: impressive results, no more hair loss or hot spots. I took a small bag to test it and since it went well, I switched to a subscription. Well-balanced product. A team that listens, good exchanges. I recommend!
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Response from TOMOJO
Thank you very much for your message Olga, and thank you for your advice! ?? We are delighted that your dogs enjoy our kibble and that they are having a great time. ?? We look forward to seeing you again very soon.
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Marie-Paule S.
Rating: 5 out of 5
I am satisfied with the product, my cats empty their ration every day with appetite. I just hope that the price will decrease over time. I completely trust you on the quality of the product. I support your approach because I am aware of the planet's problems and I want to do my best despite my small income. One negative point, the delivery: I found my package thrown over my fence into my flower pot, in the rain, the cardboard was soaked, luckily there were two packages. Best regards MPS.
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Response from TOMOJO
Thank you for your message Marie-Paule. ?? The price is an area for improvement for this year 2021, as the price of insect flour is more expensive than meat-based flours. We hope that the development of this market will lower prices. Furthermore, we are sorry that you had an issue with the delivery, we will mention it to our teams. We are still delighted that your cat enjoys our kibble. ??
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Sabine
Rating: 5 out of 5
My golden loves it, this kibble suits him perfectly, being fragile his stomach and intestines have also validated it, his transit has been perfect since. Plus, personally, I find that this kibble smells so good of Provence herbs... Okay, I also tasted one, out of curiosity, and seriously it was good! I am vegetarian and I find it important to feed my dog properly, without cereals, etc... After a move, I couldn't find a store to buy his old kibble, I wanted to try this new solution whose principles I like a lot and I am happy with it. I recommend it for multiple reasons including quality and ethics. Justy thanks you too! ;)
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Response from TOMOJO
A huge thank you for your support Sabine and Justy! ?? We are very happy that both of you enjoyed our kibble. ?? Indeed, they are very well assimilated and thus, digestion is facilitated! We can't wait to see you again, very soon.
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Manon B.
Rating: 4 out of 5
Very good! However, it would be great to make kibble for small dogs. I won't be able to buy more for now because the kibble is too
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Response from TOMOJO
Thank you for your feedback Manon. We have taken your comment into account and we will pass it on to our teams. We will not hesitate to keep you informed if new kibble arrives! ??
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Estelle M.
Rating: 5 out of 5
Super fast shipping! I had taken a discovery pack, and my cat jumped on it (even though he is super picky) Thank you Tomojo! I am happy to be able to make a small gesture for the environment and for my cat.
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Response from TOMOJO
This is great news Estelle! ?? We are delighted that your cat enjoys our discovery box and thinks about the planet! ?? See you soon.
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Francesca B.
Rating: 5 out of 5
Excellent product, both cats and dog ADORE the Tomojo food. We are ever so grateful to Tomojo for helping us drastically reduce our pets' carbon footprint and making the world a better place!
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Response from TOMOJO
A big thank you Francesca! You have understood all the values we wish to convey, and moreover, we are delighted that your pets like our food.
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Ef
Rating: 5 out of 5
Our cat gives it 5 PAWS! It is delicious. We use the treats as a dessert, or a topping, and the dry food is excellent, our fussy cat never has enough of it. Full of vitamins after a hard winter, great product.
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Response from TOMOJO
We are very pleased that you like our kibbles and treats! Thank you for your feedback. ?? Can't wait to see you again!
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Lionel
Rating: 5 out of 5
The kibble was adopted in a few days by our two cats who are usually picky, they haven't gotten tired of it since.
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Response from TOMOJO
That's great Lionel! ?? If your kitties love our kibble, they will also adore our Moush treats. See you soon! ??
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Jean P.
Rating: 5 out of 5
As usual, the dogs love this kibble, and the size has been modified to be smaller, which is even better. I highly recommend it. Derby, who is 12 years old, is doing wonderfully and his heart is perfect. Haston, 8 years old, the same!!!!!!
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Response from TOMOJO
Thank you very much Jean Philippe for this message. If your dogs love our kibbles, we are delighted. And don't hesitate to try our delicious treats, always made with insect flour, your bitches will enjoy them. ??
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Emma B.
Rating: 4 out of 5
Delivery was compliant, packaging easily recyclable. The cat had no difficulty adapting to the kibble or the treats. I only regret that they are more caloric than others due to the starch.
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Response from TOMOJO
Thank you very much for your feedback Emma! We are delighted that our kibble was liked by your cat. ?? But don't worry, there are no cereals in our kibble!
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Léa V.
Rating: 5 out of 5
Three kitties at home who seem to be perfectly adapting to this ecological transition. The most dangerous thing is that they eat too much because they received this new kibble with success! Knowing that they have a 50/50 kibble/pâté diet (without cereals of course).
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Response from TOMOJO
Thank you Léa for this feedback. We all know how greedy these kitties can be! ?? See you soon!
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Idar
Rating: 3 out of 5
I have no doubt about the quality of the kibble. However, perhaps it would be good to put a warning for people with a cat that has a sensitive stomach? Indeed, despite following a strict food transition protocol, after a certain dose my cat vomited for several hours on many occasions. So I stopped. I now find myself with a 1.5kg bag on my hands, great. I think they are not at all suitable for sensitive cats.
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Response from TOMOJO
Thank you for your message Idar. The dietary transition may take longer than expected for some animals. We then invite you to extend it. Let each step last a few more days. Don't lose hope, you will succeed!?? We remain at your disposal to support you in this process.
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Lou G.
Rating: 5 out of 5
A quick and efficient shipment, without unnecessary packaging.
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Response from TOMOJO
Yes! Why complicate life with packaging that serves no purpose! Thank you very much for your message Lou and see you soon.
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Canelle
Rating: 5 out of 5
Our four-legged friends loved the kibble. No issues with the diet change, it was even quicker than expected! ?? As for customer service and packaging: everything is perfect. We can only recommend Tomojo ??
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Response from TOMOJO
A big thank you Canelle! We are delighted that you like our kibble and our service. See you very soon then! ??
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Ariane L.
Rating: 4 out of 5
Nothing to say about the service, I received my order on time and well packaged.
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Response from TOMOJO
That's great Ariane! Thank you for your message. We are delighted.
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Murielle J.
Rating: 5 out of 5
It's very pleasant to receive quality dog food by mail.
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Response from TOMOJO
Thank you for your kind message Murielle. We are delighted that you and your dog enjoy our kibble.??
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Régis T.
Rating: 5 out of 5
Top service
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Response from TOMOJO
Thank you very much Régis. If you liked the service, we are thrilled! ??
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Teuta S.
Rating: 5 out of 5
My dog likes the food. I will buy again.
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Response from TOMOJO
Thanks a lot for your message Teuta. We are very pleased that your dog likes our food! ??
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Atlantique G.
Rating: 5 out of 5
My cat loves the kibble
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Response from TOMOJO
We are delighted that your cat enjoys our kibble. ??Thank you for your message and see you very soon!
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Emma B.
Rating: 5 out of 5
My greyhound loves Tomojo treats. We switched to them a few months ago and I have a very very happy dog. Also love the brand Tomojo - their bright colors and packaging make me happy
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Response from TOMOJO
Thank you so much for your kind message Emma. We are very pleased that your dog likes our kibbles and that you like our packaging. ?? We look forward to seeing you again!
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Sophie
Rating: 5 out of 5
My cats accepted to eat the kibble without fuss. We will therefore continue imagining that the production of these kibbles causes less horrors than the industrial meat ones.
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Response from TOMOJO
Thank you Sophie for your message. Glad that our kibble pleases your cats. Indeed, the production of our insect kibble is better than that of meat kibble for several reasons. ??We emit 100 times less CO2 and we need 200 times less water for production. We look forward to seeing you with your kitties! ??
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Tiphaine F.
Rating: 5 out of 5
Still in full transition, but I can already feel that my cat is starting to get used to it! I had ordered the discovery kit (excellent idea), and at first he was a bit reluctant to the treats. I 'diluted' the insect kibble among his usual kibble, and he ate everything easily. And now, he also eats the treats immediately! I ordered the 7kg kibble pack to continue a smooth transition, but I have good hopes!! And even if we never reach 100% insects, well, it will always be good for the planet. I still don't have too many fears, knowing that my cat devours flies, spiders, etc. since always (to my great happiness). Thank you Tomojo for this great initiative, and long life to you!
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Response from TOMOJO
A huge thank you for your message Tiphaine. We are delighted that our kibble pleases your cat. Indeed, the transition can be long but after a little patience your cat will enjoy insects, especially if it is already used to flies and spiders! ?? We look forward to hearing from you about the end of your cat's dietary transition! ??
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Madame I.
Rating: 5 out of 5
Super kibbles quickly adopted by my cat! The subscription system is very practical, we can add items or remove them if we still have stock.
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Response from TOMOJO
We are very happy that the kibble pleases you Ingrid. The subscription formula is indeed the most interesting. Plus, you benefit from -10% on each order, have direct access to our veterinarian and educational content and more! We can't wait to see you with your cat!
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Fabienne H.
Rating: 5 out of 5
Very satisfied with the product and my dogs appreciate them. The packaging is also very ecological which is very very good. I look forward to receiving those for cats because these little felines are sometimes more greedy than dogs.
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Response from TOMOJO
Thank you Fabienne for your message, we are happy to hear that. Indeed, our packaging is 100% compostable! We hope that your cats will also adopt our kibbles. We look forward to seeing you again. ??
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Client(E)
Rating: 5 out of 5
First order with Tomojo, easy experience and fast delivery
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Response from TOMOJO
We are happy to have you with us. Thank you very much for your message. We can't wait to see you again. ??
That's great! Thank you very much Sylvie for your message. We are delighted that Pep'Sou appreciates our kibbles. Hoping to see you again very soon!
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Claire
Rating: 1 out of 5
I ordered Tomojo kibbles for my cat, but this big picky one doesn't like them at all and refuses to eat them.
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Response from TOMOJO
Hello Claire and thank you for your message. Indeed, it can be difficult for some cats to change their diet overnight. It is necessary to persevere for 3 to 5 days, even mixing old and new kibble. To ensure a complete dietary transition, it is better to do it over 3 weeks. A member of our team will contact you to provide solutions on this matter.
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Elodie
Rating: 2 out of 5
The approach is really great not only ecologically but ethically, but my animals do not like the taste of their kibbles at all (cats and dog). They refused to eat.
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Response from TOMOJO
Thank you Elodie for your feedback. Indeed, you need to give your animals time to get used to their new diet (3 to 5 days). This transition can take up to 3 weeks to be complete. Do not hesitate to mix their old kibble with the new ones during the first days of transition. A member of our team will get back to you to provide assistance on this matter.
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Janice M.
Rating: 5 out of 5
My cat Sid loves his Moush insect-based cat food and treats. I chose it as a source of novel protein as he suffers from eosinophilic granuloma complex which causes sores on his mouth, as he may be allergic to protein sources in food. Also, the delivery service was very prompt and efficient and love the recyclable packaging. I have signed up for regular delivery service and hope to see an improvement in Sid's health issues in the longer term. Fingers crossed.
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Clemence S.
Rating: 5 out of 5
Our two cats are enjoying themselves and are in good shape!
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Response from TOMOJO
Great! Thank you for your message Clémence, we are very happy to hear that! We hope to see you very soon at our place then :)
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Eugénie
Rating: 5 out of 5
Super satisfied with the product, packaging and quality of the food. My cat loves it! Just waiting for the opportunity to buy in store rather than order to reduce the footprint. Other than that, love the work!
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