English 
Français 
Italiano 
Deutsch 
Nederlands 
A
Rating: 5 out of 5
nothing to report either with the order or the delivery, the prodiuts correspond to my expectations.
Translated reviews
Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 377 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
Very good products.
Translated reviews
A
Rating: 5 out of 5
After filling it, it leaked for two days to check the quality of the cork used to hold the cinnamon.
Translated reviews
Response from tompress.com
Hello, Remember to inflate the set for 4 to 5 days to make it watertight before use. Best regards.
A
Rating: 5 out of 5
For my first order, I am really surprised by the professionalism and the seriousness of your company. From the order, the delivery protocol is clear with the possibility of tracking the order. Do not change anything, Eric Gritti
Translated reviews
A
Rating: 5 out of 5
Totally satisfied
Translated reviews
A
Rating: 5 out of 5
Excellent merchant. Excellent quality products and excellent customer service! Highly recommended.
Translated reviews
A
Rating: 5 out of 5
Super machine.
Translated reviews
A
Rating: 5 out of 5
fast delivery and good quality goods
Translated reviews
A
Rating: 5 out of 5
Ras
Translated reviews
A
Rating: 4 out of 5
I received an e-mail telling me that my parcel had left, when I wanted to track my parcel it didn't work and when I received it I realized that it had been shipped 3 days after I received the e-mail. I would have preferred to receive confirmation of shipment only when it was actually dispatched.
Translated reviews
C
Rating: 5 out of 5
Quick answers to questions. Excellent organization
Translated reviews
A
Rating: 2 out of 5
I am disappointed with this order as Tompress only acted as an intermediary between me and a Russian supplier. The skimmer had already been used and was not clean, and one of the parts was almost impossible to dismantle for cleaning. The deliveryman didn't phone when he came so took the parcel back to the post office while I was at home.
Translated reviews
A
Rating: 4 out of 5
Book translated from an American work. Interesting for those unfamiliar with smoking techniques.
Translated reviews
A
Rating: 5 out of 5
Hello, Please don't change anything. It's so perfect that it's hard to imagine that it still exists! Ordered by phone on 06/01/2021 at 11am and received on 07/01/2021 at 2pm. All checked with the delivery man without any rush. Hard to beat that.
Translated reviews
A
Rating: 5 out of 5
nothing to report
Translated reviews
A
Rating: 5 out of 5
Conforms to order and fast delivery.
Translated reviews
A
Rating: 5 out of 5
Very pleased
Translated reviews
A
Rating: 5 out of 5
Always at the TOP
Translated reviews
A
Rating: 5 out of 5
You can call up and get the advice you need from competent, pleasant people.
Translated reviews
A
Rating: 5 out of 5
Impeccable equipment except for the plug, which continues to leak despite soaking for over 24 hours. Do you have another solution?
It seems to me that it would be desirable to automatically deliver a replacement cap for this type of purchase.
Translated reviews
It seems to me that it would be desirable to automatically deliver a replacement cap for this type of purchase.
Response from tompress.com
Hello, it takes 4 to 5 days in the water for the unit to be watertight. Best regards.
A
Rating: 5 out of 5
Top-notch driver
Translated reviews
V
Rating: 5 out of 5
Easy process, and even though it took a bit longer to receive because of the Brexit inflicted customs checks, the tracking did show every step in the process.
A
Rating: 5 out of 5
I was completely satisfied with the speed of delivery, the quality of the packaging and the responsiveness of the after-sales service in answering my questions.
Translated reviews
A
Rating: 5 out of 5
Package delivered on time. Thank you very much!
Translated reviews
A
Rating: 5 out of 5
More than meets my expectations
Translated reviews
C
Rating: 5 out of 5
All ok
Translated reviews
A
Rating: 2 out of 5
product delivered by default, because product initially ordered was out of stock. i only found out when i called tompress to worry about the non-delivery of this product for which no one had bothered to call me and inform me of its non-availability!!!!
Translated reviews
Response from tompress.com
Hello, The information was correctly noted on your order confirmation sent by e-mail. You can see the availability for each item on the right of the photo. Best regards.
C
Rating: 4 out of 5
There was a small problem ... but talking to support resolved it with kindness and courtesy
Translated reviews
A
Rating: 5 out of 5
Very competent service
Translated reviews
A
Rating: 1 out of 5
To pay a service for my order to arrive the next morning and for it to arrive only 2 days later, no thank you. What's more, it's up to me to ask for a refund, even though I paid Tom Press. You're quick to solve problems. One last thing: I'm not satisfied with your products, which are far from top-notch.
Translated reviews
Response from tompress.com
Hello, an SAV file has been opened following Chronopost's late delivery. We have opened the claim and will keep you informed. Best regards.
A
Rating: 5 out of 5
Express delivery, ordered on Thursday evening and delivered on Saturday morning....Well packaged items that were not damaged despite my fears after reading many negative comments on other sites. Very satisfied with the product after a trial with half a pig.
Translated reviews
A
Rating: 5 out of 5
After-sales service available and very accommodating, thank you!
Translated reviews
A
Rating: 5 out of 5
Fast and efficient
Translated reviews
A
Rating: 5 out of 5
Fast delivery, very good product.ras
Translated reviews
A
Rating: 5 out of 5
Order received quickly, very happy with my purchase
Translated reviews
A
Rating: 4 out of 5
perfect
Translated reviews
A
Rating: 5 out of 5
Astonishing! I received my parcel only 2 days after ordering... Fast delivery, correct product and secure packaging.
Thank you so much!
Translated reviews
Thank you so much!
A
Rating: 5 out of 5
VERY SATISFIED
Translated reviews
A
Rating: 5 out of 5
Perfect...product meets my expectations.
Good value for money
Translated reviews
Good value for money
A
Rating: 5 out of 5
very good product meets my expectations
Translated reviews