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A
Rating: 5 out of 5
fast delivery. Very satisfied
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 588 published reviews
Summary of reviews
The store consistently delivers fast, reliable service across multiple aspects, with many reviews highlighting very fast shipping and on-time delivery alongside well-protected, well-packaged orders. Customers note careful handling, sturdy packaging, and products arriving in line with or matching descriptions, meeting expectations and needs. The experience is supported by responsive, attentive customer interactions and helpful guidance before ordering, along with competitive pricing and a high level of overall satisfaction. Overall, rapid delivery, accurate product fulfillment, and strong service quality emerge as clear strengths.
All reviews
A
Rating: 5 out of 5
Very fast delivery and the product is completely compliant, good store, I highly recommend it.
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A
Rating: 5 out of 5
Near-perfect, exemplary pricing.
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A
Rating: 4 out of 5
It's a pity that the deliverers weren't serious: the first one broke, and the second one didn't want us to open the parcel before receiving it. As a result, the second delivery only concerned the jar, so there's a color difference between the jar and the lid.... But anyway... Very good product, very good reaction from the customer service. Thank you
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A
Rating: 4 out of 5
a package with thicker protection, the carriers are not soft.
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A
Rating: 4 out of 5
Goods as described. Serious site I recommend
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A
Rating: 5 out of 5
Order very well packaged and therefore very well protected, good quality product, I'm very satisfied with TomPress;
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A
Rating: 5 out of 5
Fast
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A
Rating: 4 out of 5
Received the parcel in a very short time. The goods correspond to my expectations and the price is attractive compared to others.
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C
Rating: 5 out of 5
See previous review
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A
Rating: 5 out of 5
fast delivery, after that, just one small problem, on the name of the sawdust, ok the granulometry is put but for a novice I think it should be called otherwise, for a novice, sawdust is more powder. but otherwise everything is nikel.
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A
Rating: 3 out of 5
hello when I placed the order I was told I would win a calendar and a cookbook from chez vous de trompette when I received my order there was only the order in it I did not receive any calendar or cookbook so not at all satisfied with your site
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A
Rating: 3 out of 5
Order placed on 19/12, delivered on 12/02. No information is given on the delivery time of the product ordered, either when the order is placed or afterwards. Lousy customer service and doesn't try to improve. Does not send tracking codes as advertised. The order was supposed to be delivered at home, but it was delivered to the parcel delivery centre, which refused it...
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A
Rating: 5 out of 5
satisfied very good machine Deutsche Qualität!!! fast shipping
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A
Rating: 5 out of 5
Very dry sawdust gives excellent smoke quality Cold-smoked salmon is extraordinary
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A
Rating: 2 out of 5
order placed on 21/12/2020 received on 15/02/2021.
Does not communicate, either by email or phone, to tell you that the order will be shipped once complete. It's you, the customer, who has to worry about the status of your parcel!
Translated reviews
Does not communicate, either by email or phone, to tell you that the order will be shipped once complete. It's you, the customer, who has to worry about the status of your parcel!
Response from tompress.com
Hello, Some items in your order were not available, the delivery times are also noted on the order confirmation sent the same day. Best regards.
A
Rating: 5 out of 5
Speed
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A
Rating: 3 out of 5
No information when the product was no longer available...
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A
Rating: 5 out of 5
Perfect, nothing to complain about.
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A
Rating: 5 out of 5
At the time of ordering, the item was in stock, but in fact it was not. Otherwise I would have given it 5 stars.
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A
Rating: 5 out of 5
very good quality, delivered very quickly, nothing to say thank you and see you in bietot.
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A
Rating: 5 out of 5
No complaints. I had ordered a potato hand truck. Pottery arrived in perfect condition!
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A
Rating: 4 out of 5
The article was not in stock, the article was delivered 3 weeks after the order.
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A
Rating: 5 out of 5
Nothing to say product conforms delivery on time impeccable
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A
Rating: 5 out of 5
I'm fully satisfied with this product for the time being. Ask me about it in a year's time after I've actually used it.
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A
Rating: 5 out of 5
Perfect! As expected.
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A
Rating: 3 out of 5
Apparently very good product satisfied with my order On the other hand delivery time too long Order on 29 /1 received On 9/2 I find that for a delivery under 48 hours that is still a little long 11 days
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Response from tompress.com
Hello, Unfortunately the pusher you ordered was out of stock, so we were only able to ship it on 05/02 after it had been restocked. Best regards.
A
Rating: 5 out of 5
very good device;very fast shipping
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A
Rating: 5 out of 5
nothing to say, everything was perfect, fast delivery, tried the little funnel for chipolatas, very happy with the result.
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A
Rating: 5 out of 5
Never a problem with tom pres
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A
Rating: 4 out of 5
I would have liked to have been informed earlier of the very long delivery time. When the extractor arrived, my apples were no longer usable... But that doesn't change the quality of the item or the speed with which the parcel was delivered.
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A
Rating: 2 out of 5
Order placed December 21st for 48H delivery. No information of delay, reminder by email in January, then in February, product received early February. Disappointed by lack of communication. We can understand the supply problems, much less the complete silence and lack of follow-up in customer relations. Best regards,
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Response from tompress.com
Hello, We apologize for the inconvenience. It is true that the item ordered was not available in stock and unfortunately production took longer than expected. Kind regards.
C
Rating: 5 out of 5
Order mode : good Delivery time : normal as agreed Suitable packaging Kind and considerate courier Product suitable for use Comprehensible preparation instructions Destination rejection package to be improved
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A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Always reliable in its delivery promises
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A
Rating: 5 out of 5
top delivery time and service
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A
Rating: 5 out of 5
Very satisfied with my purchase. Order received very quickly, within 48 hours.
Would recommend
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Would recommend
A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
Delivery was too late, but customer service was top notch and listened to its customers. Despite the little hiccup, I'd order again.
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A
Rating: 5 out of 5
Very good quality and service
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