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A
Rating: 4 out of 5
Delivery independent of Tom Press. The post is deplorable in Ile de France.
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
tip top
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A
Rating: 3 out of 5
Order arrived much later than expected, press click works moderately well. It's a shame...
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Response from tompress.com
Hello, Place the shims in staggered rows, starting with the half-moons. Then arrange the 2 pawls in the same direction and fit the gear rod. If you have any questions, please contact our customer service department on 05 63 71 44 99. Best regards.
A
Rating: 5 out of 5
Perfect - nothing to complain about
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A
Rating: 5 out of 5
very well
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A
Rating: 5 out of 5
Nothing to complain about, order received and impeccable.
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A
Rating: 4 out of 5
Good product, little problem with delivery, but it's the same everywhere, deliverymen don't like to deliver to individuals.....
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A
Rating: 5 out of 5
Order received promptly, product well packaged at the top thank you.
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A
Rating: 5 out of 5
I recommend this site to everyone, private or professional. Very serious and fast delivery.
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A
Rating: 5 out of 5
second purchase no problem
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A
Rating: 5 out of 5
DEVICE A LITTLE SMALL WHEN SPEAKING IN LITERS DIFFICULT TO GET AN IDEA FROM A PHOTO CATALOG.
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A
Rating: 4 out of 5
Good, clear site
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A
Rating: 5 out of 5
I'm delighted with the pantry. It looks great in my kitchen and is very practical;
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A
Rating: 5 out of 5
Great for vegetables, mashed potatoes and red fruit...
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A
Rating: 4 out of 5
I did not receive my order in the time you said, but the money was well pocketed.
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Response from tompress.com
Hello, Payment was received when your package was shipped. Order placed on 29/09 after midday, dispatched the next morning, delivered 48 hours later. Best regards.
A
Rating: 5 out of 5
for us in the DOM we pay back the VAT on arrival the system with the customs is very vague in this case it the goods leave HT
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Response from tompress.com
Hello, this is the case, you are billed exclusive of tax, on your invoice, the VAT rate is indeed 0. Best regards.
A
Rating: 5 out of 5
It's a pity that the package was opened by an ill-intentioned person, because the spatula is missing. It's a pity, but it won't stop me from ordering again, because the products are good.
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Response from tompress.com
Hello, in this case, you need to go to the post office with the parcel and ask for a procès-verbal. This will enable us to open a claim. Best regards.
A
Rating: 5 out of 5
Fast delivery. Product conforms to my expectations. Perfect, I recommend
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A
Rating: 4 out of 5
Very nice product Too bad the packing tape was stuck directly to the barrel, which took me a good hour to clean up.
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A
Rating: 3 out of 5
Ordered cloche mise sous vide bocaux, quickly received, does not work because gasket damaged. Sav contacted, photo sent as requested, a week later, nothing, for a seal costing 2 or 3 euros.
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Response from tompress.com
Hello, the file is being processed by the after-sales service and we have received the photos. You will be contacted later today. Best regards.
A
Rating: 5 out of 5
Formidable
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A
Rating: 5 out of 5
Effectively met the clinent's expectations.
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A
Rating: 5 out of 5
high quality product fast delivery
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A
Rating: 5 out of 5
a little long to receive the order but finally received and not disappointed
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A
Rating: 4 out of 5
good, fast service.
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A
Rating: 5 out of 5
This nut catcher is great, I ordered the pvc tube with it, it's childishly simple, my 9 year old daughter and I have a blast with it and my back doesn't hurt anymore. thank you Tom Press.
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A
Rating: 5 out of 5
Order delivered without delay.
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A
Rating: 5 out of 5
I didn't get the invoice, can you send it to me?
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Response from tompress.com
Hello, Our apologies, I'll send it to you immediately by e-mail. Best regards.
A
Rating: 5 out of 5
The best thing about this pan is that the dumpling tongs are even more practical than the larger diameter ones.
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A
Rating: 5 out of 5
Good product, just what I was looking for:
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A
Rating: 5 out of 5
fast delivery i am very satisfied thank you
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A
Rating: 5 out of 5
Fast delivery in a well-protected parcel. Baking on a stone is really more qualitative, the dough rises quickly and the filling doesn't crack.
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A
Rating: 4 out of 5
The tank is fine, but it comes with no explanatory note and no instructions for use.
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Response from tompress.com
Hello, an explanatory video is available on the product page: https://www.tompress.com/A-1413-cuve-de-fermentation-plastique-120-litres.aspx Best regards.
A
Rating: 5 out of 5
Everything was fine, from the order to delivery and of course the product (which met our expectations).
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A
Rating: 5 out of 5
very good and fast
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A
Rating: 5 out of 5
I am very happy with your services
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A
Rating: 5 out of 5
first order, I'm satisfied, I'll probably order more and I recommend this site.
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A
Rating: 5 out of 5
Fast and excellent choice of products at the right price
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A
Rating: 5 out of 5
I congratulate you on the product, the price and the speed of delivery, thank you.
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Response from tompress.com
Hello, the entire Tom Press team would like to thank you. Best regards.
A
Rating: 5 out of 5
Order shipped very quickly and compliant.
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