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A
Rating: 4 out of 5
Be careful with your carriers: 3 sleeves were missing from the cartonv
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Customer reviews of tompress.com
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 21 374 published reviews
Summary of reviews
The online store tompress.com is highly regarded for its product quality, with many customers noting that the items received consistently meet or exceed their expectations, reflecting a strong adherence to descriptions provided on the website. The efficiency of order processing and delivery stands out, as numerous reviews highlight quick shipping times and well-packaged products arriving in excellent condition. Customers often commend the reliable service, mentioning that their experiences have been positive whether ordering online or visiting the store in person.
All reviews
A
Rating: 5 out of 5
Good product but not for breaking almonds?
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Response from tompress.com
Hello, the almond is particularly hard, it will be necessary to position the almond with the joint of the 2 shells at the level of the jaws and the point upwards not to risk breaking the device. Best regards.
A
Rating: 4 out of 5
Thank you for your reactivity, initially I received the lower part of the dish broken in its packing. After having announced it to you (photographs) I very quickly received a new bottom of papillote. Cordially S.Dussert
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A
Rating: 5 out of 5
very satisfied with my purchase
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A
Rating: 5 out of 5
Sorry to criticize the delivery for a first time loyal customer. I placed my order on August 02, the 05 I contacted a charming lady who told me that my ceramic dish will not be available until September 20 or 25 because out of stock ... and that did a single package. Deduction, I had to buy the rest in duplicate stock so not serious.
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Response from tompress.com
Hello, Unfortunately that's how long it takes to make these ceramic dishes. We will do our best to shorten the time that has been taken. Best regards.
A
Rating: 5 out of 5
Nickel packaging, small note on the parcel with the number to contact if we find that the parcel has been damaged is very good On the other hand my device had a few scratches more due to the manufacturer than to the company tompress.
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A
Rating: 4 out of 5
product conforms to the description, however the packaging leaves something to be desired as a simple plastic bag wrapped the tank in hard plastic but not everyone is obliged to see the products I order.
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A
Rating: 5 out of 5
never a problem always very satisfied
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A
Rating: 5 out of 5
Impeccable fast shipping thank you to recommend+++.
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A
Rating: 5 out of 5
Hello, a good satisfaction (you can't put 10 everywhere).
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A
Rating: 5 out of 5
I haven't had a chance to test the meat grinder yet. Thank you for your help.
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A
Rating: 5 out of 5
Very fast preparation and delivery
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A
Rating: 5 out of 5
tom press toujours correct ,qualité prix,respect des livraisons,bon produits
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A
Rating: 5 out of 5
Fast, efficient service.
Small point, the invoice was not enclosed with the shipment. Could you please send it to me.
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Small point, the invoice was not enclosed with the shipment. Could you please send it to me.
Response from tompress.com
Hello, Yes, of course I'll send it to you immediately by e-mail. Best regards.
A
Rating: 5 out of 5
A first order to perfection After preparation, a very satisfying result and a finale that was much appreciated by the guests. Thank you
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A
Rating: 2 out of 5
used to remove skin and seeds from grapes the grate swelled slightly and now I have to buy another grate.
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Response from tompress.com
Hello, if the grid swells, it's a sign that jamming is imminent. It is important to remove all the waste before putting grapes back into the hopper to prevent the screen from breaking. Best regards.
A
Rating: 5 out of 5
CLEAR
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A
Rating: 5 out of 5
super
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A
Rating: 5 out of 5
I have a very old mincer . all the parts I ordered are perfectly fine thank you I forgot to buy the spacer for the funnels . is it a problem for white pudding ?
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Response from tompress.com
Hello, the spacer replaces the grid and the knife that you remove to transform the chopper into a pusher. It keeps the assembly stable. It may move a little. Best regards.
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good, nothing to say as usual, good material and good quality, continue in this direction
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A
Rating: 5 out of 5
Very good performance
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A
Rating: 5 out of 5
speed efficiency exemplary service
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A
Rating: 4 out of 5
On the 4 crates ordered, there are several defects in the wood (traces of cutting machines) and even a partially split board.
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Response from tompress.com
Hello, could you please send us some photos by e-mail? I'm opening a follow-up file with our after-sales service. Best regards.
A
Rating: 5 out of 5
CLEAR
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A
Rating: 4 out of 5
Very good product - Good packaging and fast delivery.
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A
Rating: 4 out of 5
Delivery time of one week, longer than in previous years...
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A
Rating: 1 out of 5
I'll never order from tom press again, I never received my parcel and I'm told that the carrier warned me that it was coming and that the parcel has been returned to the depot and that I have to pay the postage again. I live in the country and I'm going to give you a good advertisement.
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Response from tompress.com
Hello, Our apologies. We tried to contact you to arrange a delivery date, but the carrier was unable to do so. After 14 days, the carrier finally returned the unclaimed package to the sender. I would like to point out that you did not pay any shipping costs, which we offer for orders over 120 . Order refunded. Best regards.
A
Rating: 4 out of 5
well
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A
Rating: 5 out of 5
very happy to have found my rare piece. I had to find the site and the name of the piece I was looking for, the definitions and terms are not the same for everyone, but with perseverance I found it, thanks again.
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A
Rating: 5 out of 5
Fast delivery. Superbly packaged parcel. Very pretty pot, perfectly suited to my needs.
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A
Rating: 5 out of 5
No problems as usual.
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A
Rating: 4 out of 5
Good material and fast delivery. Great care taken with packaging, perhaps a little too much packaging.
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A
Rating: 4 out of 5
Material Conforms to Order and well made. I needed to phone customer service, and I have never been well received by a customer service. The person did everything to arrange delivery dates, very helpful. A real local contact. Keep up the good work, it's a real plus. Well done!
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A
Rating: 5 out of 5
Still very good
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A
Rating: 4 out of 5
3 le parfait 750g jars went bad on first use
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Response from tompress.com
Hello, Have you thought of putting tea towels between the jars to prevent them from colliding? Best regards.
A
Rating: 3 out of 5
The parcel was lost in the wilderness and you have to wait 10 days to make a claim at the post office unacceptable
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A
Rating: 4 out of 5
compliant, but the capsules are sold at a different number than the pots. This seems inconsistent to me...
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Response from tompress.com
Hello, It all depends on the batches of jars, remember that the cap is changed for each heat treatment. Best regards.
A
Rating: 5 out of 5
I was bluffed by the speed of your perfect shipment.
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A
Rating: 5 out of 5
Great as always Fast delivery and good products
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