/10
★★★★★
based on 1712 published reviews
★★★★★
based on 1712 published reviews
Latest positive customer reviews
5/5
★★★★★
Easier than getting to Uccle or Lille
Katia A.
purchased on 22/04/2023
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5/5
★★★★★
Perfect and fast delivery.
Adelaide C.
purchased on 23/04/2023
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5/5
★★★★★
Perfect
Marianne D.
purchased on 21/04/2023
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5/5
★★★★★
Great tea!
Claire B.
purchased on 20/04/2023
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4/5
★★★★☆
I found the infusion time and temperature indications to be really of an indicative nature. They should only be used as a starting point (at least for my selection of teas) for fine-tuning your preparation, but once you've got them right, they're all very good. You just need to learn how to prepare tea, not just follow a label (and for that, there are plenty of resources on the web).
The samples were also greatly appreciated, especially the Cao Bo yellow tea, a type of tea previously unknown to me, which is a very good discovery.
I'm amazed at the huge difference between Unami's Grand Yunnan Imperial and that of Le Palais des Thés, in fact, they're totally different, Unami's leaning towards floral, light, high-pitched top notes (musical parallel), while Le Palais des Thé's is on honey, body, maybe a hint of smokiness, taba, in the medium/low medium register (still with the musical parallel), in short, not at all the same thing.
As for the website, it could do with the addition of product availability information on the thumbnails, to avoid frustrating and time-consuming navigation from out-of-stock product to out-of-stock product (hence the missing star).
Cédric L.
purchased on 12/04/2023
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5/5
★★★★★
High quality, efficient (so fast delivery). Thanks also for the two free samples, which allow you to discover new flavors.
Chantal D.
purchased on 18/04/2023
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5/5
★★★★★
I ordered a gift for a friend. The person I spoke to on the phone not only helped me choose, but also passed on the message so that the package would be delivered to the right place and that the recipient, for whom it was a surprise, would be there to receive it. Everything went smoothly. The gift hit the spot!
Isabelle G.
purchased on 04/04/2023
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5/5
★★★★★
Always the same efficiency as in Uccle...quality, speed of dispatch and security with packaging worthy of the name. Thank you
Laurence H.
purchased on 14/04/2023
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5/5
★★★★★
Always delighted with my orders, the samples offered! And the quality of the teas!
Pauline B.
purchased on 03/04/2023
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5/5
★★★★★
Excellent, serious and very professional site
Frederic D.
purchased on 11/04/2023
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5/5
★★★★★
Perfectly executed order.
Elisabeth K.
purchased on 11/04/2023
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5/5
★★★★★
Fast and careful delivery.
Fabulous samples offered for great discoveries! Thank you.
Mélanie L.
purchased on 07/04/2023
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5/5
★★★★★
Top service!
First order in a long series
Anne-sophie N.
purchased on 31/03/2023
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5/5
★★★★★
Everything is spotless
Aurore C.
purchased on 05/04/2023
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5/5
★★★★★
Very careful shipping, very good quality products, impeccable service. 100% recommended.
Alexandra C.
purchased on 26/03/2023
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5/5
★★★★★
Always satisfied with quality
Catherine D.
purchased on 26/03/2023
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4/5
★★★★☆
Pleasant thought for the sample in the order. Congratulations to the team for this spirit always in search of small exceptional territories of rare and authentic teas. I love this approach. It's a success and it's not common in tea sales. Hard to find better. It's really a delight to taste. Plus the pleasure of discovery. Exceptional quality.
Sylvie F.
purchased on 27/03/2023
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5/5
★★★★★
Order received in 3 days...a nice little card and free samples came with my order... Thank you very much.
Véronique G.
purchased on 30/03/2023
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5/5
★★★★★
I always find what I want on the site. There's something for every price.
Thierry B.
purchased on 28/03/2023
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5/5
★★★★★
Everything is fine, nothing to add and thanks for the free samples 🙂
Caroline R.
purchased on 30/03/2023
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5/5
★★★★★
Ras. Everything is perfect from order to delivery. Delivery time a little longer but nothing catastrophic.
Michele S.
purchased on 26/03/2023
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5/5
★★★★★
Delicious, bitter-free Miyazaki green tea. Amazing Ayurvedic herbal tea. Always great discoveries
Eileen W.
purchased on 08/03/2023
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5/5
★★★★★
I really like the hand-written note. It would be even better if it were written, for example, Christine for the unami team. Take a little more care with the inside of the delivery box. Tea is precious. People have been drinking tea since the dawn of time. There are even ceremonies for drinking tea. That's what you're selling.
Violaine V.
purchased on 13/03/2023
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5/5
★★★★★
Quick order
Catherine D.
purchased on 17/03/2023
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5/5
★★★★★
Simple and quick
Juana J.
purchased on 17/03/2023
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5/5
★★★★★
The loyalty card with points quickly converted into coupons is great. Very responsive when ordering and always different samples. Well done.
Sophie A.
purchased on 13/03/2023
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5/5
★★★★★
First of all, I'd like to thank you very sincerely for the box you sent as a gift. Indeed, I hadn't read to the end, and for the home delivery charges, the delivery charges are free for a higher purchase amount. It's rare to receive a gift when you've made a mistake, and that's particularly thoughtful of you. As for the pleasure I get from savouring my cup of Unami tea every day, it never fails. Thank you for everything.
Annie C.
purchased on 14/03/2023
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5/5
★★★★★
Always delighted with my orders
Karine N.
purchased on 04/03/2023
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5/5
★★★★★
Excellent products and advice, fast delivery, and the little discovery bags are a real pleasure!
Fabienne A.
purchased on 04/03/2023
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5/5
★★★★★
A compliant order, sent quickly. I recommend it!
Camille S.
purchased on 03/03/2023
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5/5
★★★★★
Perfectly compliant order and prompt, careful shipment.
Justine F.
purchased on 03/03/2023
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5/5
★★★★★
Very good product. I highly recommend this product.
Joëlle L.
purchased on 09/03/2023
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5/5
★★★★★
Excellent service
Tatiana K.
purchased on 04/03/2023
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5/5
★★★★★
The site is crystal clear and full of well-described varieties. What's more, a thank-you card and samples are a wonderful gesture.it proves that you care about your customers.
Monique P.
purchased on 07/03/2023
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5/5
★★★★★
Great service, fast delivery!
Florentin L.
purchased on 01/03/2023
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5/5
★★★★★
Very satisfied for many years
Dominique L.
purchased on 06/03/2023
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5/5
★★★★★
I regret the closure of Unami Brussels and hope that my collaboration with Lille will be just as fruitful.
Martine B.
purchased on 02/03/2023
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5/5
★★★★★
Easy-to-understand and very detailed site
Carles V.
purchased on 26/02/2023
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5/5
★★★★★
Easy to use site. Excellent shipping time.
Lydia G.
purchased on 19/02/2023
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5/5
★★★★★
Very careful and fast delivery. I appreciated the two tea samples offered. Thank you very much.
Julien A.
purchased on 21/02/2023
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5/5
★★★★★
Very nice selection and good prices for quality tea
Matteo M.
purchased on 22/02/2023
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4/5
★★★★☆
Simple, fast and efficient
Pascal S.
purchased on 27/02/2023
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5/5
★★★★★
Perfect, easy to buy and quick to collect
Sylvie D.
purchased on 27/02/2023
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5/5
★★★★★
Nothing to say ... Always perfect
Nathalie Q.
purchased on 25/02/2023
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5/5
★★★★★
I'd been to the store in Lille because I was passing through town, but my purchases hadn't lasted long in the flat. Ordering for Lyon was quick and easy, well packaged and with gift samples, I was delighted 😀
Eva Z.
purchased on 26/02/2023
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5/5
★★★★★
Order received within a reasonable time. Good quality teas
Fabienne C.
purchased on 19/02/2023
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5/5
★★★★★
Package received 24 hours after ordering, with 2 small teas/tisane as gifts. All extremely well packaged, and the teas are delicious!
Louise B.
purchased on 03/03/2023
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5/5
★★★★★
Very good responsiveness to my order, delivered within 48 h
Gérard D.
purchased on 23/02/2023
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5/5
★★★★★
Easy to use website, Fast delivery
Pascale L.
purchased on 22/02/2023
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5/5
★★★★★
A rare, hard-to-find and delicious tea!
Elodie F.
purchased on 20/02/2023
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5/5
★★★★★
Everything was perfect. At first I couldn't find my Fleuve impassible tea, but in the end everything worked out and my order arrived very quickly.
Catherine L.
purchased on 18/02/2023
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5/5
★★★★★
THANK YOU to the store in Lille that handles my order, I'm completely satisfied with their teas, they're delicious, the order is processed and sent quickly, with a little attention to each one, much appreciated as it allows me to discover other teas. thank you to you
Valerie A.
purchased on 20/02/2023
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5/5
★★★★★
Nothing to say everything is perfect we love the teas ordered
Nadine R.
purchased on 20/02/2023
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5/5
★★★★★
Fast delivery, great advice and tea, I recommend it.
François V.
purchased on 23/02/2023
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5/5
★★★★★
A very fine selection of high quality teas, always delivered extremely quickly. My supplier of choice!
Elodie D.
purchased on 22/02/2023
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5/5
★★★★★
Very pleasant tea workshop
Suzanne L.
purchased on 14/01/2023
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4/5
★★★★☆
We recommend your home to other tea drinkers.
Patrice P.
purchased on 17/02/2023
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5/5
★★★★★
Quality products. I recommend this site.
Véronique G.
purchased on 11/02/2023
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5/5
★★★★★
Delivery on time, quality of packaging and products
Marie Claire V.
purchased on 11/02/2023
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5/5
★★★★★
Thank you for your responsiveness. Order ratified the same day and super fast delivery. Bravo et merci
Roger B.
purchased on 09/02/2023
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