/10
★★★★★
based on 1712 published reviews
★★★★★
based on 1712 published reviews
Latest positive customer reviews
5/5
★★★★★
Happy with our purchase fast delivery we will come back to make another order thank you for your professionalism
Louis P.
purchased on 25/09/2023
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Answer from
UNAMITEA
Thank you for your review, Louis. We are delighted that your experience with UNAMITEA was so positive. We are glad to hear that you are considering placing another order and we strive to provide quality service and excellent value for money to make your next purchase even more satisfying. Thank you again!
The UNAMI team
The UNAMI team
5/5
★★★★★
Good day. I have just received the package, delayed due to SEUR providing the delivery service. I opened the package and there were 2 bags open and the tea scattered. For the next order, would it be possible to put it in a box? Just to make sure it arrives safely. It's not your fault, it's the shipping company I think. Anyway, thank you for your attention.
Carles V.
purchased on 24/09/2023
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Answer from
UNAMITEA
Hello Mr Ventura,
We're sorry to hear about the untimely opening of these packages during transport. This type of incident is rare, and the parcel must have been well shaken.
The next time you place an order, we'll compensate for this loss. Please don't hesitate to notify us again by message.
Thank you for your loyalty
Yours faithfully
Jean Benoît for the UNAMI team
We're sorry to hear about the untimely opening of these packages during transport. This type of incident is rare, and the parcel must have been well shaken.
The next time you place an order, we'll compensate for this loss. Please don't hesitate to notify us again by message.
Thank you for your loyalty
Yours faithfully
Jean Benoît for the UNAMI team
5/5
★★★★★
Still very good
Françoise C.
purchased on 02/09/2023
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Answer from
UNAMITEA
Thank you very much Françoise! We are delighted that you are satisfied with your experience at UNAMITEA.
The UNAMI team
The UNAMI team
5/5
★★★★★
Another perfect order with quality teas
Claire P.
purchased on 21/09/2023
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Answer from
UNAMITEA
Thank you very much Claire for your positive review! We are delighted that you are satisfied with your order. We hope to see you soon on UNAMITEA!
The UNAMI team
The UNAMI team
5/5
★★★★★
Everything was perfect!
Catherine K.
purchased on 20/09/2023
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Answer from
UNAMITEA
Thank you very much Catherine! We're glad you enjoyed your experience on our site. We do our best to provide you with an exceptional experience.
The UNAMI Team
The UNAMI Team
5/5
★★★★★
Efficient shipping and delivery, high-quality products
Francoise P.
purchased on 17/09/2023
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Answer from
UNAMITEA
Thank you very much for your review, Francoise! We are delighted that you had a good experience with UNAMITEA. We will always do our best to provide you with exemplary service and superior products.
The UNAMI team
The UNAMI team
5/5
★★★★★
Perfect
Sophie V.
purchased on 14/09/2023
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Answer from
UNAMITEA
Thank you very much Sophie! We're glad your experience was a positive one.
The UNAMI team
The UNAMI team
5/5
★★★★★
Order arrived very quickly
Guillaume B.
purchased on 13/09/2023
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Answer from
UNAMITEA
Thank you very much Guillaume for your positive review. We are delighted that your order arrived quickly.
The UNAMI team
The UNAMI team
5/5
★★★★★
Perfect as usual
Dorian C.
purchased on 12/09/2023
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Answer from
UNAMITEA
Thank you for your positive review, Dorian! We are delighted that our products and services have satisfied you once again.
The UNAMI team
The UNAMI team
5/5
★★★★★
The teas are perfect and fragrant,
Vincent F.
purchased on 12/09/2023
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Answer from
UNAMITEA
Thank you very much for your very positive review of our site! We are delighted that you liked it and that the delivery was fast and in accordance with your order. We hope you enjoy our products for a long time to come.
The UNAMI team
The UNAMI team
5/5
★★★★★
Such a strong, natural aroma ♥️
Nawal S.
purchased on 11/09/2023
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Answer from
UNAMITEA
Thank you for your positive review, Nawal! We're glad you enjoyed the natural aroma of our teas. We're delighted to count you among our satisfied customers.
The UNAMI team
The UNAMI team
5/5
★★★★★
Very good performance
Marie Helene J.
purchased on 11/09/2023
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Answer from
UNAMITEA
Thank you very much for your very positive review, Marie-Hélène. We are delighted to know that you are satisfied with our service!
The UNAMI team
The UNAMI team
5/5
★★★★★
Still very good
David B.
purchased on 08/09/2023
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Answer from
UNAMITEA
Thank you very much David, we are very happy that you appreciate our site.
The UNAMI team
The UNAMI team
5/5
★★★★★
I'm delighted to be able to continue buying my favorite tea from Unami even though the counter has left Brussels! Easy ordering and fast delivery
Lydie B.
purchased on 08/09/2023
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Answer from
UNAMITEA
Thank you very much for your very positive review, Lydie. We are delighted to be able to continue to supply our customers in Brussels with their favorite tea and to offer you fast ordering and delivery. We hope you enjoy our products in the future.
The UNAMI team
The UNAMI team
5/5
★★★★★
Second order. Delivery as fast as ever. Exceptional teas.
Céline S.
purchased on 03/09/2023
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Answer from
UNAMITEA
Thank you very much for your kind comment, Céline. We are delighted that you are happy with your order and our prompt service. We hope you will continue to enjoy UNAMITEA's exceptional teas.
The UNAMI team
The UNAMI team
5/5
★★★★★
Extremely short lead time between placing the order and receiving it. Great!
Marie Hellene L.
purchased on 07/09/2023
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Answer from
UNAMITEA
We are delighted that you are satisfied with the service we have provided. Thank you for your comment!
The UNAMI team
The UNAMI team
5/5
★★★★★
Very good! Perfect products and service.
Patrice P.
purchased on 04/08/2023
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Answer from
UNAMITEA
Thank you very much for your very positive and encouraging feedback! We are delighted that you appreciate our offer and we do our best to provide the best possible products and services. Thank you again for your feedback!
The UNAMI team
The UNAMI team
5/5
★★★★★
Very quick receipt after ordering in a neat package. Perfect! Thank you so much!
Huguette D.
purchased on 29/08/2023
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Answer from
UNAMITEA
Thank you very much for your positive review and support, Huguette. We are happy to know that you were satisfied with our service and packaging. We hope you have a great shopping experience with us.
The UNAMI team
The UNAMI team
4/5
★★★★☆
All ok. The packaging was a bit crammed.
Desiree T.
purchased on 13/08/2023
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Answer from
UNAMITEA
Thank you for your review, Desiree. We are happy to hear that you enjoyed our site. We always strive to package products better to prevent damage. We appreciate your feedback and will work to improve our services in the future.
The UNAMI team
The UNAMI team
5/5
★★★★★
The tea is always fragrant and delicious!
Annick P.
purchased on 01/09/2023
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Answer from
UNAMITEA
Thank you very much Annick for your very positive review! We are delighted that you have enjoyed our products and invite you to continue discovering them.
The UNAMI team
The UNAMI team
5/5
★★★★★
Everything is perfect as usual
Nadine R.
purchased on 04/09/2023
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Answer from
UNAMITEA
Thank you very much Nadine for your positive review. We are delighted that you are satisfied with our products and services. We look forward to welcoming you back to our site!
The UNAMI team
The UNAMI team
5/5
★★★★★
Very pretty place, very easy to use website!
Aline N.
purchased on 05/09/2023
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Answer from
UNAMITEA
Thank you Aline for your positive review! We're delighted that you like our site, and we're constantly working to make it easier to use.
The UNAMI team
The UNAMI team
5/5
★★★★★
I am giving this rating because the quality of the service was perfect and the teas I have already tasted are of high quality. What's more, choice samples were included in my order. I don't like some of my purchases, two in particular, but that's a matter of taste, so I can only give this rating for the whole. I really recommend you order your teas there, you won't be disappointed as regards service and quality. I intend to recommend them regularly after this first order.
Cédric L.
purchased on 28/08/2023
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Answer from
UNAMITEA
Thank you very much for your very positive review! We are delighted that you have found our service and teas to be of high quality. Your satisfaction is what matters most to us, and we're delighted that you'll be recommending us again and again.
The UNAMI team
The UNAMI team
5/5
★★★★★
Unami is definitely an excellent company. Orders always arrive in Brussels promptly and in perfect condition. As for teas, I recently discovered a Japanese smoky red: the "Shimada Smoky", which I love! The "Strong Breakfast" is perfect for breakfast with a British whip. And for a really good ordinary sencha, I highly recommend the "Morimoto".
Renaud Q.
purchased on 28/08/2023
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Answer from
UNAMITEA
Thank you very much for your feedback, Renaud! We're delighted that you liked our products and that they arrived in Brussels so quickly and in perfect condition. We hope you will continue to enjoy our teas and we look forward to seeing you soon!
The UNAMI team
The UNAMI team
4/5
★★★★☆
Correct. Just package a little crushed in a corner
Dominique H.
purchased on 18/08/2023
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Answer from
UNAMITEA
Thank you Dominique for your comment. We take your opinion very seriously and do our utmost to ensure the quality of the products we deliver. Thank you for allowing us to improve our service.
The UNAMI team
The UNAMI team
4/5
★★★★☆
Very good
Hugues B.
purchased on 06/08/2023
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Answer from
UNAMITEA
Thank you Hugues for your positive review! We're glad you like our site!
The UNAMI team
The UNAMI team
5/5
★★★★★
Simple and efficient
Lucie V.
purchased on 15/08/2023
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Answer from
UNAMITEA
Thank you for your positive review, Lucie! We're delighted you enjoyed our website.
The UNAMI team
The UNAMI team
5/5
★★★★★
Very effective, the tea had overflowed a little in the package and I received a new package directly as compensation.
Fanny G.
purchased on 19/08/2023
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4/5
★★★★☆
The fact that payment by card doesn't seem to work and you have to pay by bank transfer.
Joe C.
purchased on 24/08/2023
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5/5
★★★★★
Very good
Anne S.
purchased on 21/08/2023
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5/5
★★★★★
Fast delivery. Good packaging. Very good. Thank you
Francoise C.
purchased on 15/08/2023
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5/5
★★★★★
Very well packaged order received in perfect condition. A delight to taste.
Sabrina L.
purchased on 15/08/2023
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5/5
★★★★★
I was sad to see this store close down in Brussels, but the ordering system is so simple and efficient that I can easily find my way around. I find quality teas that I can't find anywhere else, and the samples I receive are always very well targeted. I'll still go to the Lille boutique from time to time to benefit from the owner's good advice.
Valérie L.
purchased on 16/08/2023
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5/5
★★★★★
No worries as usual thanks
François R.
purchased on 25/08/2023
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4/5
★★★★☆
I don't let myself comment!
Leo G.
purchased on 16/08/2023
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5/5
★★★★★
Beautiful, nothing to say...
Katia V.
purchased on 10/08/2023
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5/5
★★★★★
The little extra: a handwritten welcome note!
Patrice D.
purchased on 21/08/2023
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5/5
★★★★★
Top delivery. Delivery time and choice of location. A word of attention appreciated.
Béatrice B.
purchased on 18/08/2023
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5/5
★★★★★
Impeccable parcel delivered on time.
David G.
purchased on 08/08/2023
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4/5
★★★★☆
Everything is clear and correct
Thomas L.
purchased on 11/08/2023
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5/5
★★★★★
Ultra fast and quality tea. It's been my go-to store for years.
Jennifer S.
purchased on 29/07/2023
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5/5
★★★★★
Perfect, I was a customer in Brussels and I'm delighted to be able to order online.
Marie France L.
purchased on 02/08/2023
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4/5
★★★★☆
Overall, a very nice site. Main criticism: the complexity of the site with too many categories to consider!
Philippe L.
purchased on 01/08/2023
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5/5
★★★★★
I left Lille for the Côte d'Or, but remain loyal to Unami despite the distance, so go with confidence.
Olivia C.
purchased on 29/07/2023
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5/5
★★★★★
Very satisfied with this site, impeccable service at all levels.
Catherine D.
purchased on 25/07/2023
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5/5
★★★★★
Simple and very fast...the site has really improved.
Nathalie D.
purchased on 26/07/2023
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5/5
★★★★★
Perfect as usual
Louis K.
purchased on 01/08/2023
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5/5
★★★★★
Perfect as I am very used to the Brussels store I am delighted to be able to order online fast delivery
Marie France L.
purchased on 19/07/2023
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5/5
★★★★★
Well-designed site
Laetitia L.
purchased on 31/07/2023
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5/5
★★★★★
Excellent, the precious teas were very well packaged and protected for transport. The promised 2 samples were also included. Many thanks to the Unami team.
Yardenah P.
purchased on 26/07/2023
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5/5
★★★★★
Fast delivery, careful packaging, excellent teas.
Marie-cécile P.
purchased on 25/07/2023
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5/5
★★★★★
Very good site, quality products. Helpful and efficient staff.
Michèle F.
purchased on 21/07/2023
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5/5
★★★★★
Very clear and pleasant site. Good presentation of products. We knew the store in Belgium and are pleased to find this brand by mail order.
Jerome C.
purchased on 21/07/2023
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4/5
★★★★☆
The black star is due to the delivery man
Anne D.
purchased on 17/07/2023
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5/5
★★★★★
I regret the increase in the order amount to obtain free shipping.
Gérard D.
purchased on 24/07/2023
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5/5
★★★★★
Everything is just perfect! The site is very pretty and well-documented, and delivery is very fast and careful, with little bags of discoveries that I always look forward to!
Fabienne A.
purchased on 22/07/2023
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5/5
★★★★★
Received 48 hours after ordering
Annick V.
purchased on 25/07/2023
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5/5
★★★★★
Very good service and top quality
Eric H.
purchased on 23/07/2023
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5/5
★★★★★
Top!
Annalisa B.
purchased on 19/07/2023
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5/5
★★★★★
Very quick preparation, detailed website to help you make your choice
Loic G.
purchased on 25/07/2023
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