Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 079 published reviews

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

All reviews

C
Claire M.
Rating: 1 out of 5
following a purchase from 10/09/2026
Package not shipped 4 days after the order, it's just a notebook. I will not order again and I will return the order if it ever arrives because I managed otherwise.
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Response from Wesco
Hello,

We sincerely regret your disappointment regarding the shipping delay of your order.
We want to assure you that our delivery times are always communicated transparently from the validation of your purchase and are included in your order confirmation. Your package containing the notebook is currently being handled and is on its way via Colissimo.
If you wish to return this product as soon as you receive it as you indicate, we invite you to register your return request via our online form: https://www.wesco.fr/requests/request/search.

Have a nice day
E
Eam Robert Doisneau -.
Rating: 5 out of 5
following a purchase from 04/09/2026
The package arrived complete, on time, the products match those on the site.
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E
Etablissement Public Des Musées D'orsay Et De L'orangerie -.
Rating: 5 out of 5
following a purchase from 09/09/2026
Nothing to say!
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B
Bernard V.
Rating: 4 out of 5
following a purchase from 06/09/2026
very satisfied with the product
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K
Karine R.
Rating: 5 out of 5
following a purchase from 05/09/2026
Well protected package. Delivered to the right place. Equipment meets expectations. I recommend.
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E
Eva D.
Rating: 5 out of 5
following a purchase from 07/09/2026
Fast delivery, products approved by toddlers
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S
Sarah D.
Rating: 5 out of 5
following a purchase from 06/09/2026
Always quality
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E
Ecole Jules Ferry -.
Rating: 5 out of 5
following a purchase from 06/09/2026
Fast and compliant.
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S
Service Financier R.
Rating: 5 out of 5
following a purchase from 03/09/2026
All good, order and delivery very well. The instant issuance of the quote is very convenient. However, the validity period of the quote is far too short compared to the processing time of the communities. The delivery time is rather fast. The delivery time is fast.
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L
La Parent'aise -.
Rating: 5 out of 5
following a purchase from 07/08/2026
Perfect
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M
Mariam D.
Rating: 5 out of 5
following a purchase from 03/09/2026
Very happy
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N
Nat N.
Rating: 5 out of 5
following a purchase from 15/08/2026
Excellent product for my grandson who is eight months old and starting to climb.
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S
Saint-Brice-Sous-Forêt -.
Rating: 2 out of 5
following a purchase from 01/09/2026
I receive a duplicate order with double billing. I refuse the second order, I make a complaint, impossible to ask the company to come and collect the duplicate package. The invoice will not be paid, and the package is waiting at the reception for someone to come and collect it. Moreover, there was a second item that I was supposed to receive later. To avoid a double delivery error, customer service preferred to cancel this one... I will have to redo a purchase order and place a new order. An error by Wesco, a double penalty for the customer. HAPPY
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Response from Wesco
Hello,

We sincerely regret the inconvenience and frustration caused by these successive delivery and cancellation errors. We fully understand your dissatisfaction with this situation.
Rest assured: your complaint has been duly acknowledged and is currently being prioritized by our services. A complete response will be provided to you by the beginning of next week at the latest.
We thank you for your patience and reiterate our apologies.

Have a nice day
P
Pierre D.
Rating: 2 out of 5
following a purchase from 02/09/2026
Shipping of products took too long to be completed
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Response from Wesco
Hello,

We take note of your comment regarding the shipping time of your order.
After verification, we confirm that the delivery time indicated in your order confirmation has indeed been respected.
We remain available for any further information requests by email at [email protected].

Have a nice day
C
Ccmo Eveil -.
Rating: 5 out of 5
following a purchase from 31/08/2026
Very good. Fast delivery and compliant product
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C
Cecile C.
Rating: 5 out of 5
following a purchase from 06/09/2026
Very good and fast
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G
Gisele S.
Rating: 5 out of 5
following a purchase from 03/09/2026
Excellent products as per the site!
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A
Alsh Lou Loubatou -.
Rating: 1 out of 5
following a purchase from 21/08/2026
Damaged table
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Response from Wesco
Hello,

We sincerely regret this incident and are sorry to learn that your table arrived damaged.
Your request has been processed by our after-sales service. A new table top is being sent to you to replace the damaged item as soon as possible.

Have a nice day
M
Mairie De Pernes Les Fontaines M.
Rating: 5 out of 5
following a purchase from 06/08/2026
Everything is perfect
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M
Marjorie E.
Rating: 5 out of 5
following a purchase from 09/08/2026
Fast delivery, great customer service, product as described on the site
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A
Animation Cosines -.
Rating: 1 out of 5
following a purchase from 06/08/2026
Chaos at the post office regarding the package not fitting in the mailbox because the package was damaged by the carrier. The poorly executed package: 5l can in a large box 75 cm high without protection, very poorly executed!
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Response from Wesco
Hello,

We are sincerely sorry to hear about this incident and we completely understand your dissatisfaction with the poor condition of your package upon arrival.
Your comment has been directly forwarded to our logistics department to take the necessary measures for the future.

Have a good day
M
Marie Claude M.
Rating: 4 out of 5
following a purchase from 29/07/2026
Satisfied with this transaction
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M
Mairie De Salaise Sur Sanne -.
Rating: 5 out of 5
following a purchase from 20/07/2026
Nothing
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C
Cc2S C.
Rating: 5 out of 5
following a purchase from 31/07/2026
No errors, nothing is missing and equipment in good condition Impeccable order tracking Satisfied
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L
Laetitia T.
Rating: 1 out of 5
following a purchase from 28/08/2026
I requested a delivery date in the proposed time slot and I was not informed that it was delayed by a week... it is because I called several times and sent emails that I got information. This does not allow for any organization and the least one can do is to inform in advance and not at the moment it happens
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Response from Wesco
Hello,

We sincerely regret these organizational difficulties and we fully understand your frustration regarding this delivery delay.

After verification, our services sent you an email as soon as the carrier informed us of the failure of the initial delivery attempt, in order to ensure the follow-up of your file. We are however sorry that this information did not reach you sooner and that you had to contact us several times to obtain these details.

Your comments regarding the lack of communication from the carrier have been forwarded to our logistics department to improve the transmission of alerts.

Have a nice day
E
Ecole Maternelle De Chevigny En Valiere -.
Rating: 5 out of 5
following a purchase from 25/08/2026
Ultra fast delivery and very satisfied with the equipment
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- A.
Rating: 5 out of 5
following a purchase from 19/07/2026
Quality product
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E
Ecole Maternelle Jacques Prévert -.
Rating: 5 out of 5
following a purchase from 17/08/2026
Fast delivery on the desired date.
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E
Eric Tabarly -.
Rating: 5 out of 5
following a purchase from 10/07/2026
Nothing
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P
Plassais -.
Rating: 3 out of 5
following a purchase from 03/06/2026
Extremely long reception time for certain items. And a product that does not meet our expectations!
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Response from Wesco
Hello,

We sincerely apologize for these extremely long reception times. We encountered supply constraints on certain products in your order, which unfortunately delayed their delivery.

Regarding your dissatisfaction with one of the items, please know that a specific response has been provided by our services to discuss this product with you.

Have a nice day
G
Guillaume B.
Rating: 5 out of 5
following a purchase from 03/08/2026
perfectly meets my expectations
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C
Camsp Adpep 18 -.
Rating: 5 out of 5
following a purchase from 31/08/2026
very good
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M
Magalie D.
Rating: 5 out of 5
following a purchase from 28/08/2026
I am very satisfied as with every order, nothing more to say except perfect!!
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Emmanuelle R.
Rating: 5 out of 5
following a purchase from 26/08/2026
Perfect
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C
Caroline R.
Rating: 5 out of 5
following a purchase from 24/07/2026
Very good, timely delivery and quality material
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C
Carine M.
Rating: 5 out of 5
following a purchase from 21/08/2026
Great for future kindergarten entries
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S
Sabine D.
Rating: 5 out of 5
following a purchase from 29/08/2026
Very nice products and top guarantee
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H
Hervé P.
Rating: 5 out of 5
following a purchase from 28/08/2026
Real-time package reception.
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G
Gilles D.
Rating: 5 out of 5
following a purchase from 11/08/2026
perfect transaction
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A
Aziza P.
Rating: 4 out of 5
following a purchase from 19/08/2026
I often order from Wesco because they have suitable items of superior quality
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