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N
Rating: 5 out of 5
Very fast shipping. And super quality bunk bed
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
All reviews
C
Rating: 4 out of 5
The carrier is good but I haven't tested it on the one-year-old baby it is intended for.
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C
Rating: 5 out of 5
Always quality products and deadlines respected.
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M
Rating: 5 out of 5
I am a childminder, these are firm mattresses, adjusted to fit the small beds perfectly. I plan to buy some for the other beds little by little.
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M
Rating: 5 out of 5
I am delighted
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S
Rating: 1 out of 5
I did not receive my order
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Response from Wesco
Hello,
We sincerely apologize for the wait and this delivery issue regarding your order.
After checking your file, we inform you that your package is currently being returned to our premises as it was reported damaged during transit.
As soon as it is received in our warehouses, our after-sales service will contact you to proceed with the reshipment of your order in perfect condition.
Have a nice day
We sincerely apologize for the wait and this delivery issue regarding your order.
After checking your file, we inform you that your package is currently being returned to our premises as it was reported damaged during transit.
As soon as it is received in our warehouses, our after-sales service will contact you to proceed with the reshipment of your order in perfect condition.
Have a nice day
M
Rating: 5 out of 5
satisfied with the products and customer service
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P
Rating: 5 out of 5
Very satisfied
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L
Rating: 5 out of 5
Perfect. I would have just liked to have the possibility to easily cancel the 2nd part of my order which was shipped much later. But otherwise it was perfect.
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S
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
I ordered a primary red and magenta paint. Both come out the same color. Pink. I needed a red color and I am not going to reorder for a single item.
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Response from Wesco
Hello,
We are sorry to learn that the rendering of your paintings does not meet your satisfaction and that a shade issue has occurred with your red color.
In order for our teams to study this pigmentation defect and find a quick solution (without you having to reorder), we invite you to file a complaint by completing the dedicated form at this address: https://www.wesco.fr/requests/request/search.
Our customer service will immediately take care of your request upon receipt to resolve this inconvenience.
Have a nice day
We are sorry to learn that the rendering of your paintings does not meet your satisfaction and that a shade issue has occurred with your red color.
In order for our teams to study this pigmentation defect and find a quick solution (without you having to reorder), we invite you to file a complaint by completing the dedicated form at this address: https://www.wesco.fr/requests/request/search.
Our customer service will immediately take care of your request upon receipt to resolve this inconvenience.
Have a nice day
M
Rating: 5 out of 5
Good shopping experience. Package arrived quickly and as expected.
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S
Rating: 5 out of 5
Perfect thank you
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J
Rating: 5 out of 5
Awesome
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J
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Fairly quick and very careful shipping with quality items.
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M
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
I am a childminder and I recommend the wesco brand. Very good quality.
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B
Rating: 5 out of 5
Very good
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O
Rating: 5 out of 5
fast delivery and order according to my expectations
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J
Rating: 3 out of 5
Good products and good services but packaging could be improved. Several glasses (thankfully sturdy) were loose in the (huge) box.
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Response from Wesco
Hello,
Thank you for taking the time to leave us your feedback. We are delighted to learn that the quality of our products and services meets your satisfaction.
However, we have taken note of your comment regarding the packaging of your glasses. Your observations have been immediately forwarded to our logistics team to improve the packaging.
Have a nice day
Thank you for taking the time to leave us your feedback. We are delighted to learn that the quality of our products and services meets your satisfaction.
However, we have taken note of your comment regarding the packaging of your glasses. Your observations have been immediately forwarded to our logistics team to improve the packaging.
Have a nice day
-
Rating: 5 out of 5
very good
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E
Rating: 5 out of 5
The changing mat seems to be of very good quality, we'll see with use but for now we are very happy with it.
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S
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Top
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A
Rating: 5 out of 5
ras
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B
Rating: 5 out of 5
It's perfect like in the photo
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L
Rating: 5 out of 5
Complete order, in good condition and rather fast.
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E
Rating: 5 out of 5
Compliant, well packaged, very good...
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S
Rating: 5 out of 5
Extra
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S
Rating: 5 out of 5
Very satisfied with my order quality items and top delivery
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S
Rating: 5 out of 5
ok
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C
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Perfect
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O
Rating: 5 out of 5
I am a childminder and I was tired of constantly having to renew my equipment with products from large stores that do not hold up for intensive use. With Wesco, the quality is definitely there, I am never disappointed. I have always been satisfied with my purchases and I equip myself gradually. They are responsive, the shipping is always fast and well packaged. I recommend.
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S
Rating: 5 out of 5
The site is very easy to order from, I recommend, can't wait to receive my order.
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A
Rating: 5 out of 5
Very good product
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M
Rating: 5 out of 5
Fast delivery, everything is as expected.
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M
Rating: 5 out of 5
Very satisfied thank you
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D
Rating: 5 out of 5
Very good
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