Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

All reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2019
effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
a lot of choices and I found the rug I needed for the activities with the children I look after.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2019
GOOD
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
Great fast and efficient service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/09/2019
Good site with fast and careful delivery but a bit expensive...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Easy to find what you are looking for either by keyword or by catalog reference
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2019
High-quality products. High prices for independent individuals, unfortunately!
Childcare Assistant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2019
The site is not user-friendly on mobile and shipping costs are very high unless you reach free delivery.
However, there is a wide selection of products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Simple and quick order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Order and delivery without any problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
You pay the price but the quality is there.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Quality products, at affordable prices and fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Fast delivery, easy-to-use site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/07/2019
Too many delays, unfortunately.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Well-designed site, clear product descriptions, easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2019
Fast and careful shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
I love your items, they are beautiful and of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Always as good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Easy navigation, good quality content and illustrations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Fast delivery and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Very good product quality and fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/09/2019
The packaging of the order was poorly done, the postal service's colisimo reported a package incident and refused to take charge of the package. I have had no feedback from Wesco regarding this issue. I tried to contact customer service by email, and to this day, several weeks after my order which has indeed been debited, I still have no news! A nightmare.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to see such a situation. We cannot explain the carrier's blockage at this time. To limit your wait, we have resent the package and hope you will receive it as soon as possible. We thank you for this feedback as it allows us to improve our service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2019
Very well packaged order, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Fast delivery, item as described and super quality. Very happy with my purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2019
Nothing to report!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Good material and quick shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Deadlines respected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2019
Very good, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Perfect, I have already ordered several times from this site and I have always been satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
I contacted customer service which was very helpful, delivery and packaging were top-notch!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/07/2019
Very good site, well stocked with staff always available and friendly to answer questions or provide after-sales service (in case of delivery issues with the post, for example...). The products sold are very nice.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/08/2019
Delivery times not respected, carpet torn upon receipt and handling of complaints too long!
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Response from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough transport and do not arrive at your place intact. We urge you to send us a photo of your package at [email protected] so that we can proceed with a possible replacement.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/09/2019
Disappointment, the product arrived damaged although the packaging was not damaged
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Response from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from mishandling or rough transport and do not arrive at your place intact. We urge you to send us a photo of your product at [email protected] so that we can proceed with a possible replacement.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2019
Ultra-fast delivery by carrier to the address of my choice
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2019
One and a half months delay for part of the order and no information given, really a shame because the rest is very good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/08/2019
I gave 3 stars because of the delivery. For the first delivery, I was not informed of the delivery day. I was at home but the delivery person did not come to ring. 2nd delivery: time slot: 'we will pass during the day...' when calling in the morning, they tell me they will pass in the afternoon and they came at 3 PM. It is really not practical to have to block the whole day. Disappointed with this delivery which is not adapted to the schedule of a private individual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Very happy with my natelats
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2019
Great products! Of quality!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Satisfied with the delivery time, however not being delivered in Martinique, I had to have it delivered to an acquaintance in France
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