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A
Rating: 5 out of 5
Nothing to say!
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
I am delighted with my purchase
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A
Rating: 5 out of 5
Complete order received very quickly
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A
Rating: 4 out of 5
You have to order a lot (€250) to get free shipping. Moreover, the ordered product arrived damaged at one of the handles. I will make a complaint.
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A
Rating: 2 out of 5
Quality item but very late delivery (15 days) while I paid the price of a Colissimo!
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A
Rating: 4 out of 5
Nothing
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A
Rating: 1 out of 5
Regarding the ordered product, nothing to say but I am very disappointed regarding the delivery because for an order placed on a Thursday having paid €14.90 for express delivery in 24h, the package only arrived on Monday! And when we ask for explanations and a refund of the delivery costs from customer service, there is no one and no response! Really not serious! Therefore, this is the first and last time I will use this site because there are much cheaper and much more serious options elsewhere.
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Response from Wesco
Hello and thank you for your feedback. In order to focus all our resources on the quality of our selection, our express delivery service does not deliver on Saturdays. Thus, your order did indeed leave our premises within a few hours but could not be delivered over the weekend. We apologize for causing you this disappointment and hope that our commercial gesture will make you not hold it against us too much.
A
Rating: 4 out of 5
Very nice and comfortable sleeping bags but unfortunately I did not receive the requested color. I will write to customer service and I am convinced they will make a commercial gesture because they have always been attentive.
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A
Rating: 5 out of 5
This is the second time I order, and I am not disappointed at all, from the order to the packaging, and especially the items are really of quality!!!
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A
Rating: 5 out of 5
Order received on time, items matching my expectations.
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A
Rating: 5 out of 5
great choice of early childhood equipment and very good quality
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A
Rating: 5 out of 5
A reliable site with articles very suitable for the awakening of the little ones, despite an oversight in the last order, Wesco quickly sent a second package. I regularly buy games and supplies from Wesco.
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A
Rating: 5 out of 5
Super quality
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Very satisfied with my order. Items conform to my expectations. Fast and careful shipping. Perfect. Site to recommend.
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A
Rating: 5 out of 5
FAST, CAREFUL, TRUE TO THE DESCRIPTION. I RECOMMEND.
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A
Rating: 5 out of 5
Well received, item as described.
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A
Rating: 3 out of 5
The friezes are of very good quality. However, there are some connection issues (a lack of precision) between the A3 sheets to recompose the frieze: photos and texts cut off (which creates a shift, a break between the sheets).
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A
Rating: 4 out of 5
Received before the date, perfect, the only downside was the state of the package. The tape was half removed, several holes in the cardboard. But fortunately my package was complete.
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A
Rating: 5 out of 5
Very good!!!
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A
Rating: 2 out of 5
Satisfied so far with the orders and delivery, this time very disappointed because the packet of beads was open and half of the beads fell out of the box during transport. As a result, there are not many beads left upon arrival.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes a mishap can compromise our quality standards. We invite you to send us a photo of the package with the bead packet to [email protected] so that we can send you a new one free of charge as soon as possible.
A
Rating: 5 out of 5
Great, very professional, I recommend.
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A
Rating: 4 out of 5
Very good site, too bad they did not communicate our request for delivery on a specific date to the delivery person when we can do it at the time of the order. I had requested to be delivered in August, the delivery person showed up 5 days before the scheduled date. I was absent (hence my request for a delivery date) so I received it about ten days later than what I had requested... Catherine, it's a shame because it's a good quality site.
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A
Rating: 5 out of 5
Great purchase!
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A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
I am delighted and satisfied with my purchase. It's exactly what I had in mind.
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A
Rating: 5 out of 5
Very happy with the products for my second order. The only downside. No pattern/instructions for each item. The same instructions for 3 different items.
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A
Rating: 4 out of 5
Great finds but sometimes a bit difficult to navigate.
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A
Rating: 5 out of 5
Very satisfied with my purchase and especially the speed of delivery.
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A
Rating: 5 out of 5
Order respected, correct delay.
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A
Rating: 3 out of 5
Navigation on the site is very simple, however products were delivered late (even though they were marked in stock) and without informing me, I had to contact customer service twice to find out where my order was.
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A
Rating: 1 out of 5
Product received with a lot of delay, 1 and a half months after the order without any communication about it. When I contacted customer service for news: quick response and zero excuses.
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Response from Wesco
Hello and thank you for your feedback. We have been victims of our success and we apologize for this delay. We hope that the commercial gesture as well as our apologies will win your forgiveness and we hope to see you again under better circumstances on wesco.fr.
A
Rating: 5 out of 5
Very clear site.
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A
Rating: 5 out of 5
Everything is very good.
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A
Rating: 5 out of 5
The order and receipt of the product were satisfactory.
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A
Rating: 5 out of 5
Very well designed products, very good value for money, fast shipping. The only downside: it's a shame the site is not very well designed, difficult to search and compare certain products.
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A
Rating: 5 out of 5
Professional
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A
Rating: 5 out of 5
Good, fast delivery
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A
Rating: 5 out of 5
Very good material. Too bad the brand does not offer discounts for childminders.
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