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A
Rating: 5 out of 5
Excellent for the product but a bit expensive
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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A
Rating: 5 out of 5
Easy to use
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A
Rating: 4 out of 5
A good tool for placing our orders
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A
Rating: 5 out of 5
Very rich and complete
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A
Rating: 3 out of 5
When entering the product square beads in the search, it was impossible to find after several attempts, it came out by typing cube beads.
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Response from Wesco
Hello and thank you for this comment which allows us to improve our services. We will take the necessary measures to enhance the customer experience and allow for a more relevant search for products.
A
Rating: 5 out of 5
Very good
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A
Rating: 2 out of 5
Delivery difficulties regarding the deadline, plus a missing order
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Response from Wesco
Hello and thank you for this feedback. After checking with our customer service, we confirm the delivery of the 2 orders at the end of February. For any questions about a product or difficulties at the time of ordering, do not hesitate to use our chat system. Our advisors will assist you in choosing your products until the validation of your cart.
A
Rating: 1 out of 5
Long but long ...... Almost 2 months of waiting ...
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Some of our products are sometimes victims of their success leading to unavailability. We do our best to inform our customers of any temporary unavailability of the product by displaying the estimated waiting time (2, 4, or 8 weeks) on each of our product sheets and on the order confirmation the delivery days. In case of confirmed delays, we do our utmost to inform our customers directly. We apologize for this delay which is beyond our control and wish you good times with your family.
A
Rating: 5 out of 5
Very functional and readable.
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A
Rating: 4 out of 5
Complete and simple
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A
Rating: 5 out of 5
Very well designed
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A
Rating: 4 out of 5
Overall satisfied with my order. Well packaged even if some parcels were a bit damaged. Delivery before the scheduled date, delighted.
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A
Rating: 5 out of 5
No problem; the order arrived quickly.
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A
Rating: 5 out of 5
Perfect, fast
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A
Rating: 5 out of 5
Fast shipping and products conforming to the description. Information obtained immediately from the advisor on the site.
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A
Rating: 5 out of 5
It offers a very wide range of products.
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A
Rating: 5 out of 5
DELIVERED ON TIME
IMPECCABLE AND SOLID PACKAGING
NO ISSUES
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IMPECCABLE AND SOLID PACKAGING
NO ISSUES
A
Rating: 2 out of 5
I did not receive my entire order at the same time (order placed for Christmas and I received the last item 2 days ago), and no commercial gesture from Wesco... Very disappointed.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The tracking of your order was not done correctly and we apologize for that. The customer service has been informed of the situation to offer you a solution that meets your expectations.
A
Rating: 5 out of 5
Very good; very fast delivery.
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A
Rating: 4 out of 5
Very good order. Possibility to order large quantities. Just a downside for delivery outside the requested hours...
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A
Rating: 2 out of 5
BAD QUALITY ON SOME CUPS
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The ordered product, which was damaged, does not meet Wesco's commitments. Our quality service has been informed of the situation and will take the necessary measures to ensure this does not happen again.
A
Rating: 4 out of 5
Too bad to have to pay at the time of ordering
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A
Rating: 5 out of 5
we chose this carpet for a park for babies, flexibility and comfort. flexibility and practical for maintenance. the negative point is that the touch is cold, but in summer it will be better.
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A
Rating: 5 out of 5
serious, quality
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A
Rating: 5 out of 5
I love it, it is just perfect
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A
Rating: 3 out of 5
Delivery needs improvement.
Order normally delivered between February 20 and February 22, it is now February 26 and I still have not received my order
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Order normally delivered between February 20 and February 22, it is now February 26 and I still have not received my order
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to regularize the situation and ensure that this does not happen again.
Our logistics service has been informed of this situation and will take the necessary measures to regularize the situation and ensure that this does not happen again.
A
Rating: 5 out of 5
Perfect
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A
Rating: 3 out of 5
good but lacks responsiveness if there is a problem with a product
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A
Rating: 4 out of 5
practical
however the description of the storage bins 2 units is not very clear, 2 units corresponding to the capacity of one bin, which is not clearly specified
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however the description of the storage bins 2 units is not very clear, 2 units corresponding to the capacity of one bin, which is not clearly specified
A
Rating: 5 out of 5
Very good value for money.
Fast delivery
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Fast delivery
A
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Delivery time a bit long for some products! Some discounts from time to time after a large order could be very nice and would further retain your customers.
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A
Rating: 5 out of 5
Site for professionals: adapted services and products
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Good material, but the price is too high
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A
Rating: 5 out of 5
except did not take into account the requested delivery dates; fortunately we were present at home.
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A
Rating: 4 out of 5
Part of the notebooks received were not the ones ordered.
Good customer service: sending the correct notebooks and returning the wrong ones at Wesco's expense
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Good customer service: sending the correct notebooks and returning the wrong ones at Wesco's expense
A
Rating: 5 out of 5
reliable
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A
Rating: 4 out of 5
Very good
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