Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2018
Nothing to report, no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2018
nothing more
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/01/2018
The order sent did not correspond at all to the order placed, no control during preparation and shipping. I reported the problem to customer service who informed me that they would proceed with an exchange by sending me a prepaid label via email. 7 days later and despite follow-ups, still no label for the return nor a package corresponding to my order, even though I indicated it was a birthday gift. Customer service no longer responds to my follow-ups. I am used to online shopping but I have never seen this! For individuals, I do not recommend this site at all, regardless of the quality of Wesco products.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again. Customer service is handling your request to send you the products quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
Very good presentation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2018
simple and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
Very good.. order received as expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/01/2018
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2018
VERY FAST DELIVERY? 0 RECOMMEND
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
simple, effective and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/01/2018
Perfect, fast, efficient.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/01/2018
nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2018
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/12/2017
very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2018
Without problems
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2018
Quality product and well thought out
The products are always compliant with the description on the site
Nothing to complain about, always satisfied with the items received so far
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2018
Very good product... too bad the delivery was a bit long...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
Practical and useful
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2018
Quality material. Beautiful colors and shapes for the little ones.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2018
Clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2017
very good after-sales service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/01/2018
Superb carpet, soft, thick!
Not at all disappointed with my purchase!
Very satisfied
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2017
satisfactory
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/12/2017
Hello,
We did not appreciate the delivery at all. The delivery person left everything on the pavement and before 9 am without caring whether we could retrieve the equipment or not. Moreover, he was unpleasant and rude to my colleagues. It's a shame because you have quality equipment and with such a disastrous delivery, it does not make you want to recommend. The transport provider really needs to be reviewed!!!
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/01/2018
quality site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
Easily accessible site for childminders and individuals to obtain quality professional equipment.
I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2018
Effective and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2018
Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2018
What a nice and serious site, the quality is there!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2018
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2017
No understanding from customer service, billing service.
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Response from Wesco
Thank you for this feedback. We place great importance on the quality of our services, whether it be listening or advice. Our customer service will contact you by phone and email to assist you in your process.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/01/2018
Attention to delivery address and billing address.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2018
VERY GOOD!!! I RECOMMEND!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2018
Very good site, fast delivery. Products very well designed for little ones.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
I find the site difficult to use but for the order, no problem, delivery on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2018
Fast delivery.
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