Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
All reviews
N
Niamé D.
Rating: 3 out of 5
following a purchase from 23/06/2025
I anticipated my order to receive it on a specific date, but ultimately the date was not respected, which is a shame.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your experience. We are sorry that the delivery did not meet your expectations and we apologize. After verification, your order was indeed validated in a single shipment, which means it is shipped only when all items are available. In your case, one of the references was being restocked, which delayed the shipment. You should have normally received an information email regarding this. We understand your disappointment nonetheless and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
L
Laura R.
Rating: 5 out of 5
following a purchase from 31/07/2025
Hello, when I placed my order, I realized after validation that with the garden code I could have had free shipping. I find it unfortunate that the code does not apply directly because the banner only appeared after my purchase. Following my purchase, I reported this to customer service, and to this day I still have no response.
Translated reviews
C
Creche Des Culottes Courtes -.
Rating: 1 out of 5
following a purchase from 15/07/2025
The delivery person did not respect the delivery location despite calling ahead to find it. He was too rushed and did not take the time to find us, resulting in the packages being delivered to another address on the street.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your experience. We are sincerely sorry that the delivery was not made to the agreed location and we apologize. Your feedback has been forwarded to our logistics department so that a report can be made to the concerned carrier. We hope, despite this setback, that you will trust us again and that we will have the pleasure of seeing you again on our site soon. Have a nice day.
L
Laura A.
Rating: 5 out of 5
following a purchase from 18/08/2025
Very satisfied with my order (mobile magnetic letters in cursive, and drawing gum)! Fast shipping, and good communication regarding the tracking of the package.
Translated reviews
M
Mme D.
Rating: 1 out of 5
following a purchase from 06/05/2025
Good quality material. Deadlines not respected and no information on this point.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a review. We are pleased that the quality of the material meets your satisfaction, but we regret the delivery delay and especially the lack of information on our part. In your case, a supply issue in May/June first delayed the shipment. Once the reference was available, we chose to put the delivery on hold, thinking that the recipient school would be closed during the summer. This decision, made without prior confirmation from you, may have penalized you and we apologize for this lack of communication. We hope to have the opportunity to provide you with a smoother experience on your next order. Have a nice day.
M
Multi Accueil Petite Enfance M.
Rating: 5 out of 5
following a purchase from 04/06/2025
satisfied
Translated reviews
R
Relais Petite Enfance B.
Rating: 5 out of 5
following a purchase from 30/07/2025
perfect
Translated reviews
M
Multi Accueil Le Relais Des Bambins -.
Rating: 5 out of 5
following a purchase from 25/07/2025
I will try to contact customer service, but one of the products is damaged
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the situation and we sincerely apologize. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant reference, and attaching a photo of the damaged product)? While waiting for these elements, we wish you a very good day.
-
- M.
Rating: 5 out of 5
following a purchase from 22/07/2025
products meet our expectations
Translated reviews
A
Association Maison Pour Tous -.
Rating: 1 out of 5
following a purchase from 29/07/2025
The package arrived damaged. The packaging is insufficient: tissue paper, no bubble wrap. The furniture is scratched.
Translated reviews
Response from Wesco
Hello and thank you for reporting this incident. We sincerely apologize for this incident caused by transport and extend our sincerest apologies. Our customer service has received your complaint and is proceeding with the exchange of the product as soon as possible. We thank you in advance for your patience and hope to have the pleasure of seeing you again in the future on our site. Have a nice day.
-
- S.
Rating: 5 out of 5
following a purchase from 18/07/2025
very satisfied with the quality of the products
Translated reviews
M
Marie C.
Rating: 5 out of 5
following a purchase from 24/07/2025
Order arrived as expected
Translated reviews
I
Isabelle N.
Rating: 5 out of 5
following a purchase from 15/08/2025
I love my products
Translated reviews
V
Valerie L.
Rating: 5 out of 5
following a purchase from 20/08/2025
perfect
Translated reviews
C
Chloé W.
Rating: 5 out of 5
following a purchase from 12/08/2025
Great shopping experience with the high-edged changing pad! Serious brand and customer service up to par.
Translated reviews
O
Ogec Saint François -.
Rating: 5 out of 5
following a purchase from 19/07/2025
perfect
Translated reviews
Response from Wesco
Hello,
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
M
M.a.m L.
Rating: 3 out of 5
following a purchase from 26/06/2025
Order delivered one month later than expected
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the delivery delay, which was due to a longer than expected supply delay on one of the references. We understand your disappointment and regret this situation. Nevertheless, we hope that you will trust us again and we look forward to seeing you soon on our site. Have a nice day.
H
Halte Garderie Creche -.
Rating: 5 out of 5
following a purchase from 30/07/2025
very good
Translated reviews
L
Laura G.
Rating: 5 out of 5
following a purchase from 21/07/2025
Everything went very well.
Translated reviews
M
Magali B.
Rating: 1 out of 5
following a purchase from 31/07/2025
The delivery is not complete, the delivery person forgot a package.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your situation with us. We are sincerely sorry for the missing package during the delivery. Our customer service has taken the necessary steps to ensure it reaches you as soon as possible. We thank you in advance for your patience and understanding. We hope to have the pleasure of seeing you again soon on our site. Have a nice day.
L
Laurence C.
Rating: 5 out of 5
following a purchase from 18/08/2025
I am satisfied with my delivery.
Translated reviews
M
Marion H.
Rating: 5 out of 5
following a purchase from 09/08/2025
Non-existent customer service. No comment.
Translated reviews
Response from Wesco
Hello and thank you for sharing your feedback with us. We sincerely apologize for the difficulties encountered and your unsuccessful attempts to reach us. This situation remains exceptional. It is linked on one hand to the summer holidays of some of our teams and on the other hand to the sometimes reduced schedules of carriers during the summer period. We confirm that the carrier will get back in touch with you as soon as possible to arrange a delivery appointment. We hope you will give us the opportunity to provide you with a better experience during your next order. Have a nice day.
S
Sylvie Z.
Rating: 5 out of 5
following a purchase from 13/08/2025
Very nice and good quality products. Very good grip for children.. guaranteed imagination!!
Translated reviews
S
Sylvie T.
Rating: 5 out of 5
following a purchase from 13/08/2025
Very good. Package well packaged
Translated reviews
C
Carole B.
Rating: 5 out of 5
following a purchase from 13/08/2025
Very well
Translated reviews
K
Karine G.
Rating: 5 out of 5
following a purchase from 13/08/2025
Quality products that match the listings, fast delivery.
Translated reviews
P
Praud A.
Rating: 4 out of 5
following a purchase from 13/08/2025
very good I am happy but the mattress without the smell of plastic but otherwise perfect
Translated reviews
C
Cindy C.
Rating: 5 out of 5
following a purchase from 13/08/2025
Very satisfied with the rug we bought for our children. The quality is what I expected, the delivery was perfect. My children will spend hours having fun!
Translated reviews
E
Eddy Et Pauline A.
Rating: 1 out of 5
following a purchase from 06/08/2025
The delivery had missing items! It happens to everyone at least once! Unfortunately, it's me. I tried to call 4 times without result! At the time of opening the box / delivery by the delivery person. So I'm trying to write to customer service without ever getting a response either! Is this a joke?! I would like a response / to have my forgotten items sent back / or to be refunded for my baby formula boxes!) This is unacceptable. Thank you.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to alert us by leaving a review. We sincerely apologize for our lack of availability by phone. Our customer service has just processed your complaint and is doing what is necessary to send you the 2 missing boxes. We hope you will give us a second chance to make a better impression on your next order on our site. Have a nice day.
C
Commune De La Puisaye -.
Rating: 5 out of 5
following a purchase from 09/08/2025
compliant
Translated reviews
D
Dominique O.
Rating: 5 out of 5
following a purchase from 12/08/2025
Large Exacompta drawing boxes, tracked and fast shipping, and well-packaged parcels.
Translated reviews
-
- M.
Rating: 4 out of 5
following a purchase from 08/07/2025
-
Translated reviews
C
Céline D.
Rating: 5 out of 5
following a purchase from 07/08/2025
The delivery instructions were ignored, so the package was delayed by a month!
Translated reviews
S
Sandrine C.
Rating: 5 out of 5
following a purchase from 29/07/2025
Perfect
Translated reviews
L
Laurent D.
Rating: 5 out of 5
following a purchase from 12/08/2025
Fast and careful shipping. All ingredients are gathered for an excellent transaction.
Translated reviews
H
Hélène D.
Rating: 5 out of 5
following a purchase from 12/08/2025
Very good
Translated reviews
S
Stéphane T.
Rating: 5 out of 5
following a purchase from 11/08/2025
My son is tetraplegic due to a virus and your cushions are very pleasant, easy to wash
Translated reviews
Response from Wesco
Hello,
We warmly thank you for your positive feedback.
Your satisfaction is our priority, and we are delighted to know that your experience met your expectations.
We hope to have the pleasure of seeing you again very soon on our site.
Have a nice day
D
Deborah B.
Rating: 5 out of 5
following a purchase from 09/08/2025
Perfect fast delivery carefully packaged product in great condition
Translated reviews
E
Eric L.
Rating: 5 out of 5
following a purchase from 01/08/2025
excellent performance
Translated reviews
M
Mylène R.
Rating: 2 out of 5
following a purchase from 25/07/2025
Missing screw in each lot of baby seat purchased, and wooden base split... impossible to reach customer service by phone, nor to get a response by email.. at the price charged, we expected better in terms of the precision of the necessary elements and customer service.
Translated reviews
Response from Wesco
Hello and thank you for your feedback on your purchase experience on wesco.fr. I apologize for this incomplete order as well as the damaged product. To date, our customer service has not received any complaint from you. Therefore, I invite you to contact them by email at [email protected] with photos corresponding to your complaint. A response will be made to you as soon as possible. Thank you in advance for your cooperation, have a nice day.
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 