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P
Rating: 5 out of 5
Mattress just received, the finishes look of super quality (stitching).
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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C
Rating: 5 out of 5
Very fast delivery, compliant products.
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A
Rating: 5 out of 5
Very well thank you
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E
Rating: 5 out of 5
Great product!
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E
Rating: 5 out of 5
Smooth navigation on the site. Order of a batch of notebooks for visually impaired. Very interesting price. Package received quickly. However, a small downside, for a batch of 10 notebooks, a cardboard packaging that is more than double the size. Not very practical. But I still recommend Wesco.
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E
Rating: 5 out of 5
Very good
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O
Rating: 1 out of 5
The plates were very poorly protected in the package. As a result, during the delivery of the package, one plate was broken.
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Response from Wesco
Hello and thank you for alerting us following your purchase on wesco.fr. We are sorry to read that your package has suffered from the transport issues and we will be more vigilant on this point. Our customer service has received and processed your request, and a new plate will be sent to you as soon as possible. Despite this inconvenience, we hope to see you again soon on our site. Have a nice day.
C
Rating: 4 out of 5
Stop the ads in the packages thank you
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J
Rating: 5 out of 5
Super
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C
Rating: 4 out of 5
Speed for shipping. The packaging for the 2kg6 can is not appropriate as it is dented and the post must have repackaged it. Packaging is important for certain products, even with the ecological trend, one should not overdo it.
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C
Rating: 5 out of 5
impeccable
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S
Rating: 5 out of 5
Very well adapted materials
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V
Rating: 2 out of 5
Second purchase on wesco. Very satisfied with the first. For the second, the carpet arrived "damaged" from the creases that have not quite returned. I did not have this issue with the previous model. I sent photos and a complaint from the site. But I have not received a response... Disappointed
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Response from Wesco
Hello and thank you for sharing your experience on wesco.fr. We are sorry to read that this second purchase has resulted in disappointment. Our customer service has contacted you because it has not received the photos associated with your complaint. Once the photos are received, a response will be provided to you as soon as possible. We still hope to see you for a future purchase on our site. Have a nice day.
S
Rating: 5 out of 5
Perfect, product in line with my expectations and fast delivery
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S
Rating: 4 out of 5
For once, fast delivery. Quality of the products excellent. However, I had a delivery note in my package that did not concern me.
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I
Rating: 5 out of 5
Satisfied with the received items.
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I
Rating: 5 out of 5
Everything is perfect. Even the box is nice.
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J
Rating: 4 out of 5
Delivery time respected. The two items match what I expected with a caveat. I would have preferred the tickets printed double-sided.
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S
Rating: 5 out of 5
Facilitate ordering on the site
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J
Rating: 5 out of 5
Top!
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M
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 2 out of 5
At the price of the item, I did not expect such a horrible smell!!! Had to put the mattress outside because it stinks and it gives me a headache!
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Response from Wesco
Hello and thank you for sharing your feedback regarding this product. In a logic of continuous improvement and full satisfaction of our customers, we take into account all customer feedback. Our products are intended for young children, which is why we are uncompromising on safety and the quality of the materials used. In this case, we remind you that the Cocon Mattress Contour complies with the NFS 54 045 standard and is phthalate-free. It is an emblematic WESCO product particularly appreciated by early childhood professionals for several years. We hope that in light of these elements you will continue to visit us at www.wesco.fr. Have a nice day.
M
Rating: 5 out of 5
Very good service
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I
Rating: 5 out of 5
Everything went very well. It was quick and efficient.
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L
Rating: 5 out of 5
Order received quickly. Very satisfied with all our purchases
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D
Rating: 5 out of 5
My purchase on the site went very well. The delivery time and the quality of the products are very satisfactory.
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V
Rating: 5 out of 5
Very fast shipping, very good responsiveness from the service regarding my requests.
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E
Rating: 5 out of 5
Very good, nothing to complain about
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C
Rating: 5 out of 5
Products suitable for children
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V
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Renowned brand for baby equipment, young children, quality/price! Very satisfied
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C
Rating: 5 out of 5
Fast
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C
Rating: 5 out of 5
Quality material, I recommend!!
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M
Rating: 5 out of 5
Excellent articles. However, the packaging is very bulky.
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I
Rating: 5 out of 5
well received but the delivery day was not respected.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We understand that this early delivery may have surprised you. Our goal is to ensure the best quality of service, and in this specific case, we were able to advance the shipment to ensure optimal availability of your products. We look forward to seeing you soon on wesco.fr. Have a nice day.
C
Rating: 5 out of 5
Very good material
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A
Rating: 5 out of 5
Order compliant, delivery compliant. No issues
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M
Rating: 5 out of 5
Delivered on time and to the desired location!
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R
Rating: 5 out of 5
I often order from Wesco, I am always satisfied with my purchases!
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S
Rating: 5 out of 5
PERFECT
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