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T
Rating: 5 out of 5
Excellent order tracking, and very happy to be able to reach someone by phone.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 100 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
All reviews
N
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
The magic wand and hourglass items are perfect, perhaps a little less so for the star-shaped light-up ball, which isn't very practical for seeing the light because you have to bounce it. For a student at a special education institute, the message is not easy to convey.
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C
Rating: 5 out of 5
fast and compliant
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S
Rating: 5 out of 5
Nothing to report
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F
Rating: 4 out of 5
Well received, product as described. Recommended.
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M
Rating: 5 out of 5
Perfect. Fast delivery.
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A
Rating: 5 out of 5
Order received quickly, well packaged, and as described. I recommend Wesco.
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A
Rating: 5 out of 5
Very satisfied with my purchase
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N
Rating: 4 out of 5
Excellent
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S
Rating: 1 out of 5
I never received my package, which must have been delivered to the wrong address...
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Response from Wesco
Hello,
Thank you for alerting us to the situation with your package. There was a problem with the delivery of your order, and we sincerely apologize for the delay.
After checking with the carrier, your package should have been delivered to you today.
We hope you are completely satisfied with the product and remain at your disposal if you need anything.
Have a nice day
Thank you for alerting us to the situation with your package. There was a problem with the delivery of your order, and we sincerely apologize for the delay.
After checking with the carrier, your package should have been delivered to you today.
We hope you are completely satisfied with the product and remain at your disposal if you need anything.
Have a nice day
M
Rating: 5 out of 5
Excellent quality
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A
Rating: 3 out of 5
A package was missing from the delivery, holding up the activities I was about to start.
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Response from Wesco
Hello,
Thank you for sharing your experience.
We are sorry to hear that a package was missing from the delivery, and we fully understand the inconvenience this caused as you were getting your activities started.
We can confirm that the missing package has been shipped and should be delivered to you today.
Please accept our apologies again for this setback. We hope you will be able to fully enjoy your products as soon as they arrive.
Have a lovely day
Thank you for sharing your experience.
We are sorry to hear that a package was missing from the delivery, and we fully understand the inconvenience this caused as you were getting your activities started.
We can confirm that the missing package has been shipped and should be delivered to you today.
Please accept our apologies again for this setback. We hope you will be able to fully enjoy your products as soon as they arrive.
Have a lovely day
I
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
perfect
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C
Rating: 5 out of 5
Delivery received.
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M
Rating: 4 out of 5
package delivered quickly!
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G
Rating: 5 out of 5
Meets my expectations.
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S
Rating: 1 out of 5
Delivery time much too long (more than a month!)
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Response from Wesco
Hello,
Thank you for taking the time to share your experience.
We sincerely apologize for this delivery delay longer than expected and fully understand your dissatisfaction. The ordered product was temporarily out of stock, and a slight delay in its reception at our warehouse unfortunately extended the shipping time of your order.
We confirm that your package is currently in transit and should be delivered to you today.
We hope that the product will bring you complete satisfaction and that we will have the opportunity to offer you a better experience on your next order.
Have a nice day
Thank you for taking the time to share your experience.
We sincerely apologize for this delivery delay longer than expected and fully understand your dissatisfaction. The ordered product was temporarily out of stock, and a slight delay in its reception at our warehouse unfortunately extended the shipping time of your order.
We confirm that your package is currently in transit and should be delivered to you today.
We hope that the product will bring you complete satisfaction and that we will have the opportunity to offer you a better experience on your next order.
Have a nice day
A
Rating: 4 out of 5
Satisfactory...with a small issue regarding shipping costs at the time of ordering!
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L
Rating: 5 out of 5
All the items were there. Perfect
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L
Rating: 5 out of 5
Very good product, fast service, very satisfied with my order!
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C
Rating: 5 out of 5
Super after-sales service, quality price top. Delivery speed
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L
Rating: 5 out of 5
package delivered in good condition
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C
Rating: 4 out of 5
Material suitable for children and of great solidity.. Some items on sale or promotion would be welcome from time to time given our loyalty to your group. Thank you.
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G
Rating: 5 out of 5
Received my packages on time....Thank you
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A
Rating: 4 out of 5
Good material
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S
Rating: 5 out of 5
Very satisfied with my order, product conforms to the description, quality product
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C
Rating: 4 out of 5
objectives maintained
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L
Rating: 5 out of 5
Nothing
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M
Rating: 5 out of 5
The products match the descriptions, they are comfortable for children and the small beds are a real plus in a nursery where space is limited!
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Rating: 5 out of 5
We have been working with the brand for years. The products are of quality and suitable for toddlers. However, some products do not always last over time.
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J
Rating: 5 out of 5
Very good quality, I have no regrets about my purchases.
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C
Rating: 5 out of 5
At the top
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L
Rating: 4 out of 5
Very good. Fast delivery
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A
Rating: 5 out of 5
A quality product, perfect for baby!
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C
Rating: 5 out of 5
Fast and very well packaged
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C
Rating: 5 out of 5
very fast delivery despite a large order, received on time for our event. products conform to visuals and descriptions
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H
Rating: 1 out of 5
Hello, I am contacting you regarding my order. When I made my purchase, I paid extra fees for home delivery. However, I see that my package was ultimately delivered to a pickup point, which is not the delivery method I chose and paid for.
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Response from Wesco
Hello,
We sincerely apologize for this disregard of your chosen delivery method and for the inconvenience caused.
You paid for a home service and it is not normal that your package was dropped off at a pickup point without your consent. A commercial gesture will be made to compensate for this shortcoming.
Have a nice day
We sincerely apologize for this disregard of your chosen delivery method and for the inconvenience caused.
You paid for a home service and it is not normal that your package was dropped off at a pickup point without your consent. A commercial gesture will be made to compensate for this shortcoming.
Have a nice day
T
Rating: 5 out of 5
Good products and fast delivery.
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