Customer reviews of Wikao

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 1 699 published reviews
5 1 305 77% 4 314 18% 3 46 3% 2 17 1% 1 17 1%

Summary of reviews

Customers consistently note fast, reliable delivery and products that arrive well-packaged and as described. They highlight attractive, well-finished designs and effective performance, with fireplaces and stoves warming the living room and creating a pleasant ambiance. Positive mentions of customer service and support include responsive, professional handling and helpful, available assistance. Overall, the experience is characterized by quick delivery, solid quality, and visually appealing, easy-to-use fireplaces and stoves.

All reviews

B
Benoit D.
Rating: 5 out of 5
following a purchase from 17/01/2025
A reliable company, and it's easy to speak to someone (they gave advice on buying a stove suited to our home). It's reassuring to have bought a French product.
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Olivier O.
Rating: 5 out of 5
following a purchase from 13/01/2025
The purchase matches the description, delivery was fast, and it works very well.
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F
Fanny M.
Rating: 5 out of 5
following a purchase from 14/01/2025
Perfect. I've been a customer for 10 years, and all 5 fireplaces work perfectly.
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M
Michel V.
Rating: 5 out of 5
following a purchase from 14/01/2025
Very fast. Impeccable.
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C
Cyrille B.
Rating: 5 out of 5
following a purchase from 08/01/2025
Very satisfactory
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E
Elise B.
Rating: 5 out of 5
following a purchase from 06/01/2025
Fast delivery, product met my expectations.
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D
Dubois E.
Rating: 5 out of 5
following a purchase from 05/01/2025
A very good website
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R
Roger J.
Rating: 5 out of 5
following a purchase from 29/12/2024
Great
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Annette M.
Rating: 5 out of 5
following a purchase from 16/12/2024
Not in use yet as I'm going abroad, but the shipping and packaging were good.
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F
Florence D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect delivery / very good product quality. We can enjoy the stove while staying nice and warm.
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D
Dominic W.
Rating: 4 out of 5
following a purchase from 13/12/2024
Very good
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Roger B.
Rating: 5 out of 5
following a purchase from 13/12/2024
A very good product, as described.
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J
Jessica B.
Rating: 5 out of 5
following a purchase from 29/11/2024
Ordering on the website was very easy. I received my order very quickly and it was very well protected. I am very happy with my bioethanol fireplace. It is a real plus for the home.
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B
Brice D.
Rating: 5 out of 5
following a purchase from 29/11/2024
Perfect! From the telephone advice to purchasing the product and its delivery, everything was perfect. We are delighted!
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P
Pascal L.
Rating: 5 out of 5
following a purchase from 29/11/2024
I recommend it, very responsive and fast delivery
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F
Frédéric P.
Rating: 5 out of 5
following a purchase from 25/11/2024
The ethanol heater heats perfectly thanks to its 4000 W power. It is odorless and an excellent product.
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Patrick S.
Rating: 5 out of 5
following a purchase from 25/11/2024
All good
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A
Allan P.
Rating: 5 out of 5
following a purchase from 25/11/2024
Good product
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L
Laurie K.
Rating: 5 out of 5
following a purchase from 24/11/2024
Excellent ethanol fireplace, great supplemental heater! Very attractive and stylish. Fast delivery and careful packaging. Thank you
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Isabelle B.
Rating: 5 out of 5
following a purchase from 24/11/2024
Perfect
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D
Delphine A.
Rating: 5 out of 5
following a purchase from 21/11/2024
Super fast
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Alexandre P.
Rating: 5 out of 5
following a purchase from 17/11/2024
Great, as usual
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Annie T.
Rating: 5 out of 5
following a purchase from 18/11/2024
Very beautiful tabletop fireplace, fast delivery, thank you
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C
Charles D.
Rating: 5 out of 5
following a purchase from 18/11/2024
Attractive and functional! Good quality and not disappointed considering the price. Simple and effective; I recommend this item, which was delivered in just two days.
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B
Bernard G.
Rating: 5 out of 5
following a purchase from 18/11/2024
We're very happy with our purchase. I recommend it without hesitation.
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G
Gérard A.
Rating: 5 out of 5
following a purchase from 17/11/2024
Easy online ordering, delivery date honored, very good packaging.
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Audrey K.
Rating: 5 out of 5
following a purchase from 17/11/2024
Perfect
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C
Carine R.
Rating: 5 out of 5
following a purchase from 14/11/2024
Very satisfied with my stove. It looks very stylish.
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M
Marc C.
Rating: 4 out of 5
following a purchase from 09/11/2024
Beautiful product, as described and perfectly packaged.
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M
Marie Claude B.
Rating: 5 out of 5
following a purchase from 08/11/2024
Everything is perfect: order tracking, delivery, product received...
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Nicole B.
Rating: 5 out of 5
following a purchase from 06/11/2024
Very happy with the delivery
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Stephane B.
Rating: 5 out of 5
following a purchase from 06/11/2024
Perfect
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J
Jean-Marie L.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very good product. Fast, careful delivery. Very satisfied.
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F
Frédéric B.
Rating: 5 out of 5
following a purchase from 29/10/2024
Very good
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C
Clémence B.
Rating: 5 out of 5
following a purchase from 17/10/2024
Fast delivery, very pleasant and kind delivery person. The product is as expected; I’m very satisfied, thank you.
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Jean-Yves S.
Rating: 5 out of 5
following a purchase from 15/10/2024
PERFECT
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P
Pascal H.
Rating: 5 out of 5
following a purchase from 15/10/2024
Very good, it heats much more than I expected!
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F
Florent B.
Rating: 5 out of 5
following a purchase from 14/10/2024
No issues. The product was shipped quickly and was as described. Recommended.
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D
Dominique P.
Rating: 5 out of 5
following a purchase from 09/10/2024
Very satisfied with this purchase. Professional service throughout, including delivery tracking. I recommend this website.
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S
Sebastien D.
Rating: 5 out of 5
following a purchase from 01/10/2024
The package matches the order perfectly.
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