Customer reviews of ZiiPa

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 376 published reviews

All reviews

C
Camping D.
Rating: 5 out of 5
following a purchase from 28/01/2023
Everything is OK!
Translated reviews
O
Olivier C.
Rating: 5 out of 5
following a purchase from 23/05/2023
Order delivered on time. I had to change the regulator which is not adapted to the Butagaz cube. Otherwise I tested the oven which is great.
Translated reviews
Response from ZiiPa
Thank you very much for your positive review, Olivier. We're glad you were satisfied with our service and that you were able to find a solution to your problem.
G
Gachard B.
Rating: 5 out of 5
following a purchase from 13/03/2023
Very nice utensil, design, light and after many tests, successful pizzas. Just difficult to maintain heat at 400 degrees with pellets.
Translated reviews
Response from ZiiPa
Thank you very much for your opinion and for your trust! We make it a point of honor to offer our customers quality utensils. We will study your comment to find a way to further improve our customers' experience.
H
Hervé R.
Rating: 5 out of 5
following a purchase from 12/01/2023
Fast and efficient, but the pellet tank is limited, making it difficult to produce more than 3 flams.
Translated reviews
W
Will H.
Rating: 5 out of 5
following a purchase from 18/04/2023
At the top!
Translated reviews
Response from ZiiPa
Thank you very much for your positive review, Will! We're glad ZiiPa met your expectations.
P
Pierre B.
Rating: 1 out of 5
following a purchase from 17/05/2023
The product itself is very good! and the pizzas very good. I had met Ziipa at a trade show, and told them of my interest in the product. At the time, they suggested I follow them on social networks, as they often sent out promotional codes. After several exchanges with their CM, he told me that he would alert me before the next code was introduced, so that I could benefit from it. I had an event planned (wedding anniversary) and wanted to be able to make pizzas for it, so I placed an order without a promotion in order to receive it in time (due to the May bank holiday). I was disappointed to see a promotional code on their Instagram page just 2 days after my order... Despite my contacts and explanations, they didn't want to know... In short, a great product but very poor merchants...
Translated reviews
Response from ZiiPa
Hello Pierre,
We are very sorry that this situation has arisen. We always do our best to provide excellent customer service. If you would like us to look into this situation, please email us at [email protected]. We will be happy to assist you. Thank you for your valuable feedback.
P
Pierre G.
Rating: 5 out of 5
following a purchase from 21/04/2023
Product complies with my request and description
Translated reviews
O
Opale C.
Rating: 5 out of 5
following a purchase from 21/03/2023
Satisfied +++ Perfect pizzas in record time!
Translated reviews
Response from ZiiPa
Thank you very much for your review Opale! We are delighted that you enjoyed your order and our prompt service. We hope to see you again soon.
D
Dominique M.
Rating: 2 out of 5
following a purchase from 06/12/2022
top-notch service and follow-up, with very pleasant people, but a lot of technical problems with a faulty oven (door malfunctioning) and despite very good contacts and follow-up, we had to send things back, then finally have the oven repaired... so it took a few months to finally be able to use the oven. a commercial gesture, for example, could have been considered in view of the substantial purchase. as far as the oven is concerned, (apart from this detail of the door not closing) the only snag is the wheel for turning the pizza, which isn't ideal. We also had to buy a 2nd shovel. We're fully satisfied, apart from the caster detail and the time it took to deal with the product's door problem.
Translated reviews
R
REYNET B.
Rating: 5 out of 5
following a purchase from 24/04/2023
Fast delivery, nickel-plated oven...
Translated reviews
T
THIERRY S.
Rating: 5 out of 5
following a purchase from 20/02/2023
Very good 👍😊
Translated reviews
C
Candice B.
Rating: 3 out of 5
following a purchase from 24/03/2023
Overall satisfied, although it's still very difficult to maintain the right oven temperature ...
Translated reviews
F
Fabrice R.
Rating: 5 out of 5
following a purchase from 16/05/2023
I've got the oven, but I haven't tested it yet.
Translated reviews
J
Jean-Luc P.
Rating: 5 out of 5
following a purchase from 07/05/2023
Very responsive
Translated reviews
G
GUILLAUME R.
Rating: 5 out of 5
following a purchase from 11/05/2023
Very good
Translated reviews
J
Jean yves H.
Rating: 5 out of 5
following a purchase from 04/05/2023
Very responsive. Satisfied with the service but very disappointed with the oven
Translated reviews
Response from ZiiPa
Good morning, sir,

Can you tell us more about your oven?
How can we help you?

The ZiiPa team


Account suspended

Cette attestation de confiance n'est plus disponible.