/5
★★★★☆
based on 36864 reviews published
★★★★☆
based on 36864 reviews published
Latest customer reviews
4
/5
★★★★☆
Good price, fast delivery
Geverifieerde Koper
purchased on 28/06/2023
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5
/5
★★★★★
Never have I had a problem with the purchases I have made.
You guys are really good.
Acquirente Verificato
purchased on 16/06/2023
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5
/5
★★★★★
Perfect packaging; nickel
Acheteur Vérifié
purchased on 22/06/2023
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3
/5
★★★☆☆
Rather long delivery time, no information, difficult to contact seller and in the end one of the items was changed for another reference, certainly equivalent, but a little message would have been welcome. In short, first and last order with this seller.
Acheteur Vérifié
purchased on 21/06/2023
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5
/5
★★★★★
Good and fast customer service. Fast delivery and great stock. Gladly again
Verifizierter Käufer
purchased on 17/06/2023
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5
/5
★★★★★
Received promptly and well packaged faultless service
Verified Buyer
purchased on 04/06/2023
4
/5
★★★★☆
It took a little too long, but I finally got everything.
Verifizierter Käufer
purchased on 13/05/2023
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5
/5
★★★★★
Everything went smoothly, from choosing the figurine to receiving the parcel. I can't recommend it enough!
Acheteur Vérifié
purchased on 26/06/2023
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5
/5
★★★★★
As impeccable as ever.
Acheteur Vérifié
purchased on 15/06/2023
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5
/5
★★★★★
The customer service is very good, only small things should be changed in my opinion.
Acheteur Vérifié
purchased on 24/02/2023
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5
/5
★★★★★
Always delivered all orders to Germany without any problems. I often order from 1001 Modellbau and am completely satisfied with the service.
Verifizierter Käufer
purchased on 22/05/2023
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1
/5
★☆☆☆☆
An order that took two months to arrive. If you're ordering for a birthday, plan well ahead. A plane is missing and -1001 has offered to reimburse me (we'll see if the contract is honored from start to finish).
Acheteur Vérifié
purchased on 23/06/2023
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Answer from 1001hobbies
Hello and thank you for your message. We are sincerely sorry for this situation. I will pass on your feedback to our customer service department. Have a nice day!
1
/5
★☆☆☆☆
My "gift" arrived in a jiffy bag already opened with the contents inside, compromised.
Verified Buyer
purchased on 27/06/2023
Answer from 1001hobbies
Hello, thank you for your message. We are sincerely sorry for this situation, which is beyond our control. I see that customer service has already been in touch with you, but please let us know all the details of the delivery so that we can inform both the warehouse and the delivery company. Thank you very much!
5
/5
★★★★★
It seems to me that this time, the whole process was impeccable.
Acheteur Vérifié
purchased on 28/06/2023
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4
/5
★★★★☆
Heekly clear and uncluttered. Smooth to order and pay. Clear invoice.
Geverifieerde Koper
purchased on 22/06/2023
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5
/5
★★★★★
Order corresponds to the description, shipment delayed but we were warned but very happy with the product because it could not be found elsewhere.
Acheteur Vérifié
purchased on 14/06/2023
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5
/5
★★★★★
Perfect service 🙂 Order and product received on time and in good condition (would definitely recommend)
Acheteur Vérifié
purchased on 24/06/2023
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3
/5
★★★☆☆
Large assortment which is very positive, only because of different languages the description is not always clear. Furthermore, the delivery time is relatively long (considering what most Dutch shops can do) It is also a pity that you can not make a wish list or something for future orders. You have to keep looking everything up. Also customer contact is not good in terms of answering in the right language.
Geverifieerde Koper
purchased on 24/05/2023
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4
/5
★★★★☆
Arrived 5 days after anticipated date
Verified Buyer
purchased on 20/06/2023
1
/5
★☆☆☆☆
All references in stock but more than a week to receive the parcel and what a parcel !!!! A poor bubble envelope with pots of paint, a brush without any protection... I don't recommend!
Acheteur Vérifié
purchased on 03/06/2023
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We are sorry if your experience was not optimal. One of the products, Flex Set, was indeed awaiting restocking, which explains why the parcel took a little longer to be dispatched. I'll pass on the information about the protection used for your parcel. We wish you an excellent day. 1001Hobbies customer service
4
/5
★★★★☆
Big delay in the order, without my knowledge. I had to be the one to call them, as the order was still being "prepared". Too bad, because the rest went smoothly.
Acheteur Vérifié
purchased on 03/06/2023
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5
/5
★★★★★
A wide choice of miniatures and the possibility of pre-ordering boxes that are temporarily unavailable. A real plus when preparing a project, especially for wargames.
Acheteur Vérifié
purchased on 12/06/2023
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5
/5
★★★★★
As usual, everything is transparent, we are well informed about the availability of products and moreover, the estimated delivery times are always respected and delivery is regularly in advance.
Acheteur Vérifié
purchased on 13/06/2023
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5
/5
★★★★★
I am very satisfied, not everything of my order could be delivered, but that is then neatly resolved. You get no money back but a coupon with the amount [ code] what you can then use with a next order. I have no problems with that, I was also informed in advance.
Geverifieerde Koper
purchased on 19/06/2023
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5
/5
★★★★★
Super fast delivery; cool product.
Geverifieerde Koper
purchased on 28/06/2023
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4
/5
★★★★☆
A pre-order item! I found the delay very long. The 2nd article is apparently no longer available! Why wasn't it put aside from the start, so as not to keep the customer waiting? As for the rest, I can't say much about it, as I'm basically only looking for pins, and I noticed that you didn't have much to offer on that front. But I'll take a look from time to time. Looking forward to my second article, please accept my regards. Joël. B.
Acheteur Vérifié
purchased on 30/04/2023
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5
/5
★★★★★
Quality of service and excellent selection of models
Acheteur Vérifié
purchased on 26/06/2023
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4
/5
★★★★☆
As usual, the order was delivered without a hitch, despite a slight delay in relation to the original delivery date.
One broken resin part, but not due to the packaging, certainly broken at the manufacturer's, the broken part is not in the packaging.
Acheteur Vérifié
purchased on 10/06/2023
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5
/5
★★★★★
Fast and careful delivery, very good.
Acheteur Vérifié
purchased on 28/06/2023
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5
/5
★★★★★
Super product, fast delivery.
Verifizierter Käufer
purchased on 24/06/2023
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