4.2/5
★★★★☆
based on 37923 reviews published

Latest customer reviews

5 /5
★★★★★

A site where I find what I need. fast, careful delivery. a pleasant and fast telephone contact ... what more could I ask for .

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Acheteur Vérifié
purchased on 21/02/2023
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5 /5
★★★★★

Great team

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Verified Buyer
purchased on 09/02/2023
5 /5
★★★★★

Good reactivity

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Acheteur Vérifié
purchased on 20/01/2023
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4 /5
★★★★☆

Order processed quickly, clean and fast shipping

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Acheteur Vérifié
purchased on 18/02/2023
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5 /5
★★★★★

R A S perfect!

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Acheteur Vérifié
purchased on 11/02/2023
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5 /5
★★★★★

Fast service large selection on the site i recommend

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Acheteur Vérifié
purchased on 12/02/2023
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5 /5
★★★★★

All well and on time

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Comprador Verificado
purchased on 16/02/2023
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5 /5
★★★★★

Site to recommend sending accordingly due to the temporary unavailability of a product on my order.

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Acheteur Vérifié
purchased on 14/02/2023
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3 /5
★★★☆☆

The Swiss Me 109 has not been delivered. I am waiting for a reply on how to change the product. thank you.

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Acheteur Vérifié
purchased on 14/02/2023
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1 /5
★☆☆☆☆

Order placed on 25/11/2022 for Christmas. All items were marked "in stock". Received part of the order in December, another part in February and there is still one item missing which I hope to receive before 2024. No commercial gesture, no word of apology.

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Acheteur Vérifié
purchased on 30/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We are terribly sorry for this situation. I see that customer service has taken care of the follow-up. In the meantime, we are offering you a €10 credit note valid on any future order with the code SAVCOM10 as a thank you for your patience. We wish you an excellent day. 1001hobbies customer service
4 /5
★★★★☆

Interesting site, despite a delay of several weeks due to the loss of my parcel, I received my products. The 1001 hobbies staff are very attentive and friendly on the phone. I recommend this site.

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Acheteur Vérifié
purchased on 16/02/2023
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2 /5
★★☆☆☆

All-plastic, pre-painted model

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Acheteur Vérifié
purchased on 10/02/2023
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We're sorry if you weren't satisfied with the item. If it hasn't already, you can return it to us and ask for a refund. If this is the case, you can contact us by e-mail at [email protected] We wish you an excellent day. 1001hobbies customer service
4 /5
★★★★☆

Good overall

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Acheteur Vérifié
purchased on 05/02/2023
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5 /5
★★★★★

Speed, precision

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Acheteur Vérifié
purchased on 08/02/2023
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2 /5
★★☆☆☆

As mentioned in my previous calls and emails, the package did not contain the items ordered. I am now returning the package and I expect you to send my order with the correct items as soon as possible so that I can finalize my diorama and give it as a gift to a friend.

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Acheteur Vérifié
purchased on 10/02/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Your request has been taken into account. Please keep us informed as soon as your order arrives. Good day 1001hobbies customer service.
5 /5
★★★★★

Very good site for models

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Acheteur Vérifié
purchased on 17/02/2023
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4 /5
★★★★☆

Nothing in particular to say, it's very good.

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Acheteur Vérifié
purchased on 31/01/2023
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5 /5
★★★★★

Very satisfied with the 1/48 FW1000 kit from Fist of War. Not many are offering this kit around the world and 1001 hobbies came through for me again! Just a great hobby store with many items not found easily. A++++ store!

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Verified Buyer
purchased on 03/02/2023
5 /5
★★★★★

Found a model kit that I could not find anywhere else, which I've wanted for some time, and it was delivered very quickly. Great service.

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Verified Buyer
purchased on 31/01/2023
5 /5
★★★★★

Very complete, First quality material, Fast shipping.Excellent

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Acquirente Verificato
purchased on 19/02/2023
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2 /5
★★☆☆☆

The order was delayed and arrived incomplete. I have complained and have not received a reply, nor an explanation.

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Comprador Verificado
purchased on 01/02/2023
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Answer from 1001hobbies
Hello, Thank you for your message. We are very sorry for this situation. I see that we have indeed received several emails. I am getting back in touch with customer service so that we can send you the missing item. Have a nice day.
5 /5
★★★★★

Very serious, fast delivery and convenient

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Acquirente Verificato
purchased on 15/02/2023
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4 /5
★★★★☆

Everything was great. I would give an excellent review except that the tracking was not very informative. Since I travel frequently I rely on tracking to help my scheduling. Sometimes I have to let friends and family know that a package is arriving. I don't like leaving things out by my front door because of other people stealing objects from doorsteps.

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Verified Buyer
purchased on 10/02/2023
5 /5
★★★★★

The delivery was lightning fast, the contact with the seller absolutely exemplary and very courteous. Gladly again at any time!

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Verifizierter Käufer
purchased on 17/01/2023
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5 /5
★★★★★

Order went very smoothly, and delivery was also smooth. I would say keep up the good work.

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Geverifieerde Koper
purchased on 03/02/2023
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5 /5
★★★★★

5 stars says it all

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Verifizierter Käufer
purchased on 08/02/2023
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5 /5
★★★★★

High quality and speedy delivery 🙂

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Verified Buyer
purchased on 13/01/2023
5 /5
★★★★★

Quality product and fast shipping

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Verified Buyer
purchased on 17/02/2023
3 /5
★★★☆☆

Good selection Long delivery time Delivery costs

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Verifizierter Käufer
purchased on 12/02/2023
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5 /5
★★★★★

Accurate in information, timing and delivery.

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Acquirente Verificato
purchased on 28/01/2023
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4 /5
★★★★☆

A LITTLE BIT LONG DELIVERY TIME BUT OTHERWISE VERY GOOD

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Acquirente Verificato
purchased on 12/02/2023
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5 /5
★★★★★

Package came really fast and was in excellent condition. Always got constant updates regarding my order. Will definitely reccomend

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Verified Buyer
purchased on 11/02/2023
5 /5
★★★★★

Item arrived earlier than expected and in perfect condition in every way, very satisfied, I will place more orders soon 🤝

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Acquirente Verificato
purchased on 09/02/2023
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5 /5
★★★★★

All good

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Acquirente Verificato
purchased on 07/02/2023
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5 /5
★★★★★

Everything perfect thanks

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Geverifieerde Koper
purchased on 16/02/2023
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5 /5
★★★★★

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Verified Buyer
purchased on 07/02/2023
5 /5
★★★★★

Good box I recommend, lots of choice

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Acheteur Vérifié
purchased on 29/01/2023
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4 /5
★★★★☆

Fine but everything could be better

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Geverifieerde Koper
purchased on 15/01/2023
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4 /5
★★★★☆

I would like to use your request to reiterate my dissatisfaction with a subsequent order. for this order nothing to say that allows me to realize my diorama but that I will have to put it at the stop, indeed I made a complement registered under the number B00VGISMD (1 tank and paintings) to finalize my work that I must offer to a friend, however, when I opened my parcel, the contents didn't correspond to my order (3 planes and decalco), so I called customer service, sent an e-mail with photos, and expressed my dissatisfaction in the satisfaction survey - to date, no return! in view of the non-returns on your part I don't see why you should tackle the problem because if it's like my previous intervention I wouldn't have any returns, all I'm asking is to receive my initial order and return the wrong parcel to you.

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Acheteur Vérifié
purchased on 07/01/2023
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5 /5
★★★★★

Fast and efficient delivery, very satisfactory

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Verified Buyer
purchased on 09/01/2023