Customer reviews of 1001hobbies

4,2 /5

Based on 40 694 published reviews

5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

All reviews

Acheteur Vérifié

Published on 21/04/2023 à 22h57 following a purchase from 07/04/2023

a beautiful, highly functional model

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Comprador Verificado

Published on 21/04/2023 à 19h06 following a purchase from 12/03/2023

A very serious and efficient company in what you order arrives very well. Everything well packaged and protected I recommend it. Thank you

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Geverifieerde Koper

Published on 21/04/2023 à 18h41 following a purchase from 16/04/2023

good site reasonably much to find, but still miss some in terms of Tamiya cars. and the prices are also on the reasonably high side, except for the offers. buy reasonably some if it is really an offer.

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Geverifieerde Koper

Published on 21/04/2023 à 15h36 following a purchase from 13/04/2023

Très satisfait

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Acheteur Vérifié

Published on 21/04/2023 à 15h32 following a purchase from 13/04/2023

Very large selection of products. Fast delivery, correct packaging, product as described. This is going to become one of my favorite sites for anything to do with model making. I highly recommend this site.

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Geverifieerde Koper

Published on 21/04/2023 à 13h36 following a purchase from 26/03/2023

As always just perfect.

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Acheteur Vérifié

Published on 21/04/2023 à 12h38 following a purchase from 28/03/2023

The products are very good but the waiting time is a bit long.

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Geverifieerde Koper

Published on 21/04/2023 à 12h09 following a purchase from 06/04/2023

delivery times are only quite long but clearly indicated on the website

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Acheteur Vérifié

Published on 21/04/2023 à 10h34 following a purchase from 12/04/2023

very slow delivery!

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Verified Buyer

Published on 20/04/2023 à 21h15 following a purchase from 18/03/2023

Did as described no hassles at all. Good experience.

Comprador Verificado

Published on 20/04/2023 à 20h49 following a purchase from 19/03/2023

Great service and shipping

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Comprador Verificado

Published on 20/04/2023 à 20h01 following a purchase from 13/04/2023

Fast shipping, package contents in perfect condition. Thank you.

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Acheteur Vérifié

Published on 20/04/2023 à 19h20 following a purchase from 13/04/2023

Just what I expected, TOP service and delivery.

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Acquirente Verificato

Published on 20/04/2023 à 19h04 following a purchase from 01/04/2023

Perfect service.Very wide range of products! Not all prices are affordable though.

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Acheteur Vérifié

Published on 20/04/2023 à 18h12 following a purchase from 08/11/2022

Bad nothing to say more delay of more than 3 months on my order no answer of the sav concerning the progress of the things and absolutely no commercial gesture.

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Response from 1001hobbies Published on 24/04/2023

Hello, Thank you for your comment. We insist on the fact that customer satisfaction is our priority. We are sincerely sorry for this catastrophic management. There were several problems at different levels, but the main thing was that you were delivered at the end. I'm sending you a €10 discount code valid on all orders as an apology: COMSAV10 We wish you an excellent day. 1001Hobbies customer service

Acheteur Vérifié

Published on 20/04/2023 à 18h10 following a purchase from 13/04/2023

Perfect model Small problem with the delivery but a top commercial service I highly recommend .

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Comprador Verificado

Published on 20/04/2023 à 18h01 following a purchase from 28/03/2023

Fast, efficient and perfect product. 100% recommendable

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Geverifieerde Koper

Published on 20/04/2023 à 16h55 following a purchase from 15/03/2023

Just too bad it can only be done by phone in English

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Geverifieerde Koper

Published on 20/04/2023 à 16h36 following a purchase from 23/03/2023

what you don't find elsewhere, you'll find here !

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Comprador Verificado

Published on 20/04/2023 à 14h46 following a purchase from 02/04/2023

I ordered my package two weeks ago and it still hasn't arrived.

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Response from 1001hobbies Published on 24/04/2023

Hello, thank you for your message. I am sorry for this situation. I can see that the package is indeed on its way with a long delay, unfortunately this is out of our control :( In my experience, in a case like this, the package can take up to a month to arrive :( I suggest you email us at [email protected] if the package has not arrived by next week. Sorry again and thank you for your patience

Acheteur Vérifié

Published on 20/04/2023 à 14h35 following a purchase from 29/03/2023

Very satisfied with this 1st order. Thank you!!!

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Comprador Verificado

Published on 20/04/2023 à 13h43 following a purchase from 24/03/2023

Rapido.

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Geverifieerde Koper

Published on 20/04/2023 à 12h10 following a purchase from 14/04/2023

Smooth and tidy delivery Price quality Top

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Comprador Verificado

Published on 19/04/2023 à 18h45 following a purchase from 08/04/2023

excellent customer service and fast and efficient delivery

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Acheteur Vérifié

Published on 19/04/2023 à 17h09 following a purchase from 28/03/2023

Very good. We are well informed about the time and day of delivery.

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Verifizierter Käufer

Published on 19/04/2023 à 16h12 following a purchase from 30/01/2023

The delivered item itself is great. The communication, due to the late delivery, still leaves a lot of room for improvement...

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Acheteur Vérifié

Published on 19/04/2023 à 15h57 following a purchase from 13/04/2023

Perfect Fast and careful delivery

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Acheteur Vérifié

Published on 19/04/2023 à 14h18 following a purchase from 12/04/2023

fast delivery, large selection

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Geverifieerde Koper

Published on 19/04/2023 à 13h26 following a purchase from 13/03/2023

translation french nederland is sometimes confusing.

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Geverifieerde Koper

Published on 19/04/2023 à 12h23 following a purchase from 21/03/2023

Perfect and smooth handling. Great selection of (sometimes rare) items!

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Acheteur Vérifié

Published on 19/04/2023 à 11h59 following a purchase from 12/04/2023

Fast and accurate shipping, great

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Acquirente Verificato

Published on 19/04/2023 à 09h49 following a purchase from 19/03/2023

all perfect. quick and top products

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Verifizierter Käufer

Published on 18/04/2023 à 19h19 following a purchase from 19/03/2023

Problem-free ordering and fast delivery

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Verified Buyer

Published on 18/04/2023 à 19h00 following a purchase from 09/03/2023

The store itself, I give five stars. Shipping was a little slow, but that’s to be expected. Great Seller communication. They were very responsive to my questions. Would probably buy from again.

Verified Buyer

Published on 18/04/2023 à 18h49 following a purchase from 12/03/2023

Amazing selection and fast and reasonable shipping

Comprador Verificado

Published on 18/04/2023 à 15h47 following a purchase from 04/04/2023

Fatal, not recommended at all, the delivery was delayed 6 days after waiting a week, almost twice as long, on top of that the product came wrong, the one I ordered was a size of 8cm and they sent me one of more than 34cm. On top of that they put impediments to make the return, all bad, I do not recommend it.

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Response from 1001hobbies Published on 24/04/2023

Hello, thank you for your message. I am sorry to hear that there have been so many problems, we sincerely apologize. I will pass on the information to the various teams concerned. Thank you for your trust. 1001Hobbies

Comprador Verificado

Published on 18/04/2023 à 15h11 following a purchase from 30/03/2023

Long arrival time, expensive transport costs, expensive product, good condition of the product, that's all I can say to your davir and good packaging.

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Response from 1001hobbies Published on 24/04/2023

Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously. Indeed, products that are not in stock are ordered directly from the supplier, which explains the longer delivery times. But this is always indicated on our product, as here, as it is indicated available in 15 days. Thanks for your confidence in 1001Hobbies

Acquirente Verificato

Published on 18/04/2023 à 09h03 following a purchase from 02/04/2023

I found the product I was looking for at a very good price, accurate service and fast shipping, the package arrived earlier than expected. I had a very good time, thank you!

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Verified Buyer

Published on 17/04/2023 à 23h04 following a purchase from 28/02/2023

vg in everyway

Verified Buyer

Published on 17/04/2023 à 21h24 following a purchase from 10/01/2023

Very good, great service. I would recommend.