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P
Rating: 5 out of 5
FAST EFFECTIVE PROFESSIONAL DESPITE A SITE ISSUE (UNABLE TO CHANGE PICKUP POINT).
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 41 106 published reviews
Summary of reviews
Customers consistently praise fast and reliable delivery, with many noting swift shipping, well-packaged parcels, and accurate delivery timelines that meet expectations. They highlight a broad, affordable selection of figurines and a straightforward ordering process, with items arriving as described and in good condition. Positive reports also emphasize helpful customer service, prompt communication, and a solid value-to-price relationship across multiple orders. Overall, the store is viewed as dependable for timely shipments, extensive stock, and responsive support.
All reviews
J
Rating: 5 out of 5
Everything perfect
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G
Rating: 5 out of 5
Very satisfied
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R
Rating: 5 out of 5
Top service. Super fast delivery
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J
Rating: 5 out of 5
Listening and responsive staff. Speed of shipping and quality of packaging.
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D
Rating: 5 out of 5
I appreciate at 1001 Hobbies the possibility of purchasing out of stock.
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A
Rating: 5 out of 5
Everything in perfect condition and on time
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R
Rating: 5 out of 5
Good purchase. Very fast shipping
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G
Rating: 5 out of 5
Reliable site. Shipments on time as stated. Material conforms to what was ordered.
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P
Rating: 5 out of 5
happy with the product although it took a bit longer than expected, I understand that it was due to the domestic delivery
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T
Rating: 1 out of 5
5 MONTHS LATER....NO MERCHANDISE......CHARGED $25 IN IMPORT FEES AND ITS STILL NOT HERE!!!!! FRAUDULENT BUSINESS PRACTICE........THIEVES AND CHEATS.....LOW LIFE BUSINESS OPERATORS This would be a loss of license to operate here in Indiana.
Response from 1001hobbies
Dear Tim,
I sincerely apologize for the disappointment you have experienced with your order. I understand how frustrating it can be when a product does not arrive as expected, and I assure you we take these matters seriously. Please reach out to us directly by email at [email protected] so we can assist you further and work towards a solution.
Best regards,
The 1001hobbies Team
I sincerely apologize for the disappointment you have experienced with your order. I understand how frustrating it can be when a product does not arrive as expected, and I assure you we take these matters seriously. Please reach out to us directly by email at [email protected] so we can assist you further and work towards a solution.
Best regards,
The 1001hobbies Team
S
Rating: 4 out of 5
Satisfied, but a long wait to receive it.
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L
Rating: 1 out of 5
False promises, poor service.
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Response from 1001hobbies
Dear Lukas,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We would be happy to help you find a solution. Please contact us by email at [email protected] so that we can find a suitable solution.
Kind regards,
The 1001hobbies team
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We would be happy to help you find a solution. Please contact us by email at [email protected] so that we can find a suitable solution.
Kind regards,
The 1001hobbies team
G
Rating: 5 out of 5
Fast quick delivery.
N
Rating: 5 out of 5
Great service
J
Rating: 5 out of 5
Very good service with fast delivery!
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F
Rating: 4 out of 5
Good with a bit of wait on some parts but professional
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S
Rating: 4 out of 5
Compliant...
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J
Rating: 5 out of 5
Everything is correct, it arrived perfectly
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I
Rating: 5 out of 5
Receipt of the product before the announced date
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S
Rating: 1 out of 5
I have already submitted my review. You sent me the wrong item and have not corrected the error.
Response from 1001hobbies
Dear Stephen,
Thank you for sharing your feedback with us. We are truly sorry to hear that you received the wrong item and we understand how disappointing this can be. Please reach out to our customer service team by email at [email protected] so we can work together to resolve this issue promptly.
Best regards,
The 1001hobbies Team
Thank you for sharing your feedback with us. We are truly sorry to hear that you received the wrong item and we understand how disappointing this can be. Please reach out to our customer service team by email at [email protected] so we can work together to resolve this issue promptly.
Best regards,
The 1001hobbies Team
U
Rating: 3 out of 5
It took a while and the doors are crooked.
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A
Rating: 5 out of 5
Good quality - price relationship although they take a little while to send you the product
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S
Rating: 5 out of 5
Great
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N
Rating: 5 out of 5
Everything arrived as ordered, punctual and precise, I highly recommend this site for model making enthusiasts
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T
Rating: 1 out of 5
Awful service. Awful communication. Severe delays on pre release products to the point they're out everywhere and still not recieved. Trash updates
Response from 1001hobbies
Dear Tarell,
We are truly sorry to hear about your experience and the frustration it has caused you. We understand how disappointing delays can be and would like to invite you to reach out to us privately by email at [email protected] so we can assist you further and find a suitable solution.
Thank you for your understanding.
Best regards,
The 1001hobbies Team
We are truly sorry to hear about your experience and the frustration it has caused you. We understand how disappointing delays can be and would like to invite you to reach out to us privately by email at [email protected] so we can assist you further and find a suitable solution.
Thank you for your understanding.
Best regards,
The 1001hobbies Team
S
Rating: 5 out of 5
Excellent stuff! Thanks 😃👍
A
Rating: 5 out of 5
Great models and fast shipping service
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M
Rating: 5 out of 5
Fast shipping and package tracking.
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D
Rating: 5 out of 5
Product exactly as described. Prompt delivery would use again
R
Rating: 5 out of 5
Order received in good order.
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S
Rating: 5 out of 5
I am absolutely very satisfied and get everything I order. Sascha Reinhardt
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J
Rating: 1 out of 5
Received a damaged plane (a model costing 220 euros). Customer service contacted by email and phone: no response after one week. This is not serious or professional.
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Response from 1001hobbies
Hello Jerome,
We understand your disappointment at receiving a damaged product, and we are sincerely sorry about this situation. Please contact us by email at [email protected] so that we can resolve this issue together.
Kind regards,
The 1001hobbies team
We understand your disappointment at receiving a damaged product, and we are sincerely sorry about this situation. Please contact us by email at [email protected] so that we can resolve this issue together.
Kind regards,
The 1001hobbies team
L
Rating: 5 out of 5
Great model and service, I will definitely buy again
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A
Rating: 5 out of 5
The delivery was fast, reliable. Thank you so much
P
Rating: 5 out of 5
Xcellent.
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I
Rating: 5 out of 5
Large selection of figurines, Fast shipping, items conform to the site. Top
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A
Rating: 4 out of 5
Competitive prices
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L
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
I am happy to buy from you, thank you
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